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Wish Reviews Summary
The company's reputation is significantly marred by persistent complaints regarding poor customer service and product quality. Customers frequently report issues with delayed deliveries, inadequate responses from support staff, and difficulties in obtaining refunds or returns. Many express frustration over receiving defective or misrepresented items, leading to sentiments of being scammed. While some customers have had satisfactory experiences with certain products, the overwhelming trend highlights a lack of reliability and accountability. Overall, the company faces a critical need to enhance its customer service practices and improve product quality to restore consumer trust.
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I should've trusted previous reviews but I decided not to be a follower and go with some purchases anyway. COMPLETE CRAP. I never complain but the last two items I've recieved literally look like someone went in a dumpster and shipped me a joke. The items weren't even remotely like the pictures displayed and the stitching was horrible. Do NOT waste your money.
Most of the time merchandise is advertised for a very low price. When you order with changes in normal size the prices start going up to almost where you would buy in the normal market.
Secondly, the merchandise comes too late if it does. I ordered 2 things for my first trial, first one was a pair of shoes that was advertised for $5 with picture. When I ordered exactly same shoe in color and style with size 8 the prices jumped to $ 13 and when started to check out it became $ 17 plus shipping. To try the merchandise I still accepted it. It showed leather soles and leather upper but shoes came with synthetic leather with polyurethane thin sole. These are show beautiful shoes, nice in feel and looks but not durable.
2nd item that was a lingerie has not arrived yet past 37 days. They also sent the free gift for new customer that too has disappeared. I have about 100 items in the list that I would like to order but with performance and items quality I am very skeptical to order anything as they charge you on the order whereas you do not see the merchandise- god know how long if you are lucky to get it.
So make wise decision, it is all chinese market with chinese mentality of stiff you with the money, no one can do anything legally. They do not have any conscience and fear of losing a reputation. They do not know what is the reputation in business.
Ordered several items... the prices are phenomenal-probably wouldn't buy anything or for that matter find anything incredibly expensive... but the stuff I've gotten has been ok. Customer service has been incredible... give them a reason and they may ask for a photo, but that's it!
Paid for order 50 days ago, never received the goods, account seems to be deleted and can not get any decent support, feedback or refund from wish.com
Watch prices very carefully! Checkout prices are much higher than the advertised items show! Rip off in every way! Their products are garbage and nothing like they're advertising!
Don't waste a $ on this scamming company!
I ordered some Bandai DX models for drawing and received fakes, the pictures used to advertise were of the real deal. After trying to get a refund Wish suspended my account and would not answer emails. Use paypal or a credit card with protection to buy if you use this site so at least you have some recourse if things go wrong as wish will not interact with you.
I ordered something by mistake and within 3 minutes cancel the order the money $187.56 was taken out of my bank account 4 days later. I have sent email after email I have sent copies of the bank statements showing that the money was deducted and they still say that they put the money back in my account. I have spoken with my bank and sent them the bank statements and I still cannot get my money back. Do not order from this company all they do is ask you to jump through hoops and when you do everything they tell you to do they still will not fulfill their responsibilities.
Never recived any of the products that I ordered and cant get a hold of anyone, so no refund! Dont waste your money.
I have never ordered anything over a few pounds and never clothes, I have always received my orders within 4 to 5 weeks, I also receive an email asking me if I have received my item or if I want a refund. The only thing I wasn't happy with was some shelves which were very small and I was given a full refund no problem.
I ordered several items a MONTH ago and have yet to receive ANYTHING! Thank goodness I spent less than 30 dollars. Don't waste your time or money
I ordered merchandise from this company and the order was never filled completely, no way to speak with anyone other than through emails and that's a joke. Merchandise is broken, no refunds and no new shipment. This company is a complete joke, do not waste you time or money. This company should have their doors closed and sued to return all money owed to their customers for damaged or non shipped orders.
It seemed a great website for cheap items and I don't even mind the long wait. However I have bought items that just haven't turned up even after the month wait. The product I'm buying will have been deleted from the website. Yes they will refund the money quickly but I just want my items! Stressful, waste of time and money.
I ordered a case for my phone, which was near impossible to find in a retail store due to my phone being pre-paid. Finding the product was simple. Ordering was simple. The site gave me step-by-step notifications for each stage of process my order was in. Charge came off of my bank card almost immediately. I received my order 9 days earlier than scheduled and I am very happy and very satisfied with the services and promptness of wish.com. Is recommend them to a friend in a heartbeat! Thanks, wish!
I ordered 10 items September 24,2016 and as of right now (October 30,2016) I have only received 5 of them. The quality is good on some items and really bad on others. Order at your own risk, it's hit or miss as to whether you will get what you ordered.
I received nothing but poor quality, counterfeit items,... typical of China, GAS MONKEY fake items!, all clothing is cheap & poorly made, probably in sweat shops!, every item of clothing is tiny, made for Asian people, just a crap Web site & should be removed from the UK Market.
A lot of stuff never gets delivered, but they are good about giving refunds
If you want extremely cheap crap and can wait 6 or more weeks for it... Then this is the site for you... Out of 8 items ordered over a few weeks time... 2 months later I only received 6 very cheap imitations... The other 2 I had to request a refund because I never got em. And I have to wait 7 days for that... Use at your own peril.
I paid $160+ on clothing on august and It still hasn't arrived. Right now its October 28th. I checked the orders and it said refunded but there was no money. I was sent an email saying my money would be refunded and its been 2 months now and I haven't gotten my money back.
Honestly, what happened?
Ordered my item over a month ago the shipping date changed on the day it was supposed to show up. I've sent messages saying I want my refund but seeing these reviews I don't think I'll get it also I think I'm going to get a new card because I don't trust this at all..
I ordered some tattoo needles because that's what I do for a living that was Sept. 22. I receive an email saying it will arrive by Oct. 18 no tracking info then after the 18th I get an email saying the 25th... still nothing, now I'm waiting and keeping my fingers crossed on a refund. I will never buy through them and I warn others about them being a scam. What a waste of time.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members