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Wish Reviews Summary
The company's reputation is significantly marred by persistent complaints regarding poor customer service and product quality. Customers frequently report issues with delayed deliveries, inadequate responses from support staff, and difficulties in obtaining refunds or returns. Many express frustration over receiving defective or misrepresented items, leading to sentiments of being scammed. While some customers have had satisfactory experiences with certain products, the overwhelming trend highlights a lack of reliability and accountability. Overall, the company faces a critical need to enhance its customer service practices and improve product quality to restore consumer trust.
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I ordered several items from Wish on October 19,2016 and was advised that this item would arrive by November 18,2016! I wasn't too excited about the length of time in receiving the item but wanted to see how the product would turn out since it looked nice online and the price was definitely appeasing to the eye! I would like to start out by saying that don't like that the Wish app doesn't allow you to apply discount codes to your items. I had a code that would provide me with free shipping if my items totaled $60 or more but when it was time to purchase no such discount box appeared and customer service was of no assistance. However, the item arrived tonight, well before the arrival date so that made me happy. I am attaching a picture of the item purchased and the way it looked when I ordered it. The material is a texture like cotton but I can tell that it's cheaper but you get what you pay for and it only cost $10 for the sweater hoodie! I purchased this item for my girlfriend and she normally wears a Small in USA sizes but because I read the reviews I was advised that in some items to get a bigger size so I ordered and XL in the USA size and it fits perfectly! I'm not too crazy about the way the strings are positioned on the hoodie for tightening but that's a minor detail for the overall hoodie!
On the 1st of October I placed an order with Wish for a micro SD card which I knew was coming from china but for the $3.99 I was paying I couldn't pass up.
They sent me tracking info which I have been checking daily. Suddenly, the tracking STOPS on the 17th with no more updates (today is the 27th).
When I contacted them they sent me a link to the same tracking info I already have. Then they told me the item is still in China but will be delivered by the 29th!? According to what I see on the tracking the plane from China arrived in the U. S on the 17th so basically they have no clue what they are talking about.
I most certainly will NOT be shopping with Wish ever again. On a side note, I ordered something else from a site in China on the same day and after reading reviews of that company fully expected to never get my order but guess what? -It showed up over a week ago.
I purchased some purses in July 2016, it is now October 2016... still no items. I have tried to reach Wish 5 times, but no response.
I ordered 2 items I got the 1 no refund no nothing scam company
I ordered 35 days ago and still haven't received item! And the shipping charge is way to high if your not getting item in reasonable time like eBay and Amazon do. They back up thier reputations.
Ordered apart from them Sept. 10. They stated up to 30 day delivery time. Webpage confirmation changed delivery time to 10-15-2016. (35 days later!) Didn't receive item.
They sent message saying sorry, we refunded your money and you can keep the item, when it is delivered on 10-25-2016!
Did NOT receive refund, and did NOT receive parts on 10-25-2016.
I am reporting this company for FRAUD to the authorities!
Sent 5 emails. There are no phone numbers to contact them. Poor business work ethics
Wow, can't believe I got so scammed. I've always been so very careful about ordering online - don't know what I was thinking ordering from wish. Only a 3 of the 20 items ordered arrived and even then 2 of the 3 were complete junk. Sent a complaint about one of them and they say they're going to refund but I'm not holding my breath.
Finally got my order but their Admin really onerous and can't be bothered!? Admin kept asking me to send snapshots of my bank account with extra Direct Debit, even after I'd submitted twice before; so just gave up exasperated!
I ordered high heels from the Wish App. After 7 weeks the shoes arrived, in a plastic bag, not even sure how the heels survived. Although it didn't matter because they were the wrong shoes, both left feet and different sizes. Nothing about the order was legit. I have requested a refund and submitted pictures. We'll see...
I ordered did not come out of my geek.wish.co products. I want to communicate with customer support, but I get a blank page.
I've submitted and received a number of orders in the past 2 months, and the quality of the products goes up and down way too much. Some things are obviously counterfeit, others are exactly as shown and decent for price. Shipping is also incredibly inconsistent. Some items arrived early, others on time, and others are still in transit. I recommend sticking to Amazon or Jet - they seem to have MUCH higher control over quality and vendors.
This people are a JOKE. I waited 6 weeks for my delivery which i never recived it. They said it will refund me. Lol. Never did. After that thay say next time make sure to check the stores well where you purchase your items. REALLY..
While I won't order clothes because he sizes aren't the same, I do love it for decorations and accessories for home and car. I've rarely waited more that 2 weeks for a shipment but this last month was different. My first order took 3 weeks to come and I'm still waiting for 5 other things. I'm just glad they're not gifts or anything. It will be a month in two days since my original orders were planned
Never received merchandise, can't reach anyone in customer service, they direct you back to the website. Awful and deceptive--they should be shut down. After a month without my order, I tried to contact them, but can't get a response back even after a week through the website.
I suspect this is a SHAM operation. Don't do it.
This company is a joke. I ordered some makeup and it was shown in their tracking as being on its way after 6 weeks of ordering. I emailed and explained what happened. It is impossible to talk to anyone at this company. The number they have on their website reaches a recording. I received an email telling me even though my package was to be delivered that day they were refunding all of my money. I still have not seen that refund. I have not received the order either and I have not been able to get anymore help. I am saying: BUYER BEWARE!
The majority of the items are pure cheap garbage. A good deal of the sellers are scammers. Customer service is ridiculous.
Wish site Thieves
I bought the site from the speakers after the payment device and the location of Mali did not take me and sends it to ignore emails
Means stole my money
Possible site sends you to your shopping once or twice but at one times, particularly when the price is high, it steals the claim that the location system is disabled
Tip does not deal with him
Placed my order for less then half the price they are in the shops, received emails letting me know where it was all at and then 10 days later got in the mail, no problem at all.
I was worried after reading the reviews, but im really happy with how it all went.
I ordered two sets of pokeman cards and it cleared my bank on 4 Oct 16. I still do not have the order and apparently will not... I wish I would have check this website out first. It doesn't even deserve 1.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members