So , I decided to give FullBeauty.com another try. I ordered one item (March 15, 2018) as a gift to be sent to my Sister. As of today (March 26, 2018) the item has still never arrived. I call customer service , a decent wait time (5 minutes) , finally a woman comes on the line. She keeps claiming that she can not hear me even though I'm almost screaming into the phone (I'm sure my next door neighbors could hear me fine). I proceed to ask about the item I ordered & why hasn't it been delivered. She starts running off various items she thinks it may be , even though I tell her what the item is & give her the order number. I stand behind my previous observation that customer service workers are incompetent , do not listen to what you're saying & seem to be uninterested in doing their job well.
“An Okay Place For Plus Size Clothes But . . .”
• Previous review
I tried the site around Columbus day 2016 . They had a special promotion , a certain percentage off most items including clearance (which is rare , most promotions exclude clearance).I ordered around $200.00 worth of items , typed in my promo code and got a nice discount ($41.70) or so I thought . They emailed my receipt confirmation , it showed the discount applied . My items start to arrive and on the receipt I am charged full price , no discount to be seen . I called 3 different times to work out this situation and the customer service representatives are incompetent . I just had to keep repeating the same things over and over again . In the end , I finally got my discount but it's to much of a hassle to shop there and I haven't since .