I recently ordered 3 sets of Elixir guitar strings from Wish. What a rip off! They arrived reasonably quickly but when I put them onto my guitar I realised that, although the strings appeared to be in an Elixir packet, and in individual envelopes, they were not in fact Elixir strings (high quality gore tex coated strings) but ordinary old strings which sounded completely dead. Beware!
I had a feeling this was too good to be true especially because of the prices. I paid the $1 for the so called free gift and chose the serving tiered platter... I received an envelope in the mail with nothing but screws! The sender was from China and it listed my account through Wish! Thank goodness it only cost me $1 to realize what a crock this was! Buyers beware!
Their cancellation policy is atrocious. I tried to cancel items that i accidentally purchased, within a matter of few minutes, it wont allow me anymore, its not even 24 hours, i will not shop here anymore. I like Amazon the best
Some things arrived at a decent time. However, two pair of earrings have taken weeks, literally a month to arrive and I'm still waiting. So, yeah... never again will I order from here. I could have driven there and picked them up for less time.
I will give them kudos for the dress and top I ordered, however, always order your clothing two sizes bigger. That says a lot as well.
I have ordered 8 different items from Wish, I was satisfied with the products, did not even mind how long it took to get them.
Then?
I get a call from my bank about suspicious activity on my card. Someone had stolen my card info, made a clone card, and spent $539 with it at a Best Buy in Georgia.
I have not left Kansas City, Mo in years.
This was a relatively new card and the only place I've used it was Wish. They also attempted to steal another $2,000 but it was declined. This might not happen to everyone but after reading these reviews it sounds pretty risky.
I have at least 4 items past delivery dates and have no idea if or when they will be delivered. Ive contacted customer support and their only reply is wait or refund. I would like to know where the items are.
Have ordered 5 items. Three arrived as wrong model, one was faulty and looks to be a fake, the last one was too small for standard fit on common household items.
Hopeless customer service on the faulty/fake item, simply no response
Received a different item to the one that was purchased. Wish support staff went against policy and refused the picture proofs. I had to screenshot their money back guarantee policy to make them read their policies.
Hi there, we're here to help! We'd like the chance to turn your experience around and to make things right. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line.
I was very skeptical at first and just ordered 1 item. It came and was perfect. Since then have ordered at least a dozen items including jewelry and women's and children's clothes. Shipping takes on average 2-3 weeks from China. I'm not thin but just order a size larger and everything fits. I must say I only ordered items with 4 or more stars and do read the reviews carefully first.
Like many has reviewed, Wish.com is totally a scam.
Ordered a small kitchen accessory back then in April 2020; it was supposed to arrive in mid May. Wish keeps changing and extending the estimated delivery date without notice. Now that I got fed up and requested for refund; they replied that refund isn't possible for order within estimated shipping window! They are so sneaky! Of course it's still within the shipping window when they are the ones who keep changing the estimated delivery date!
Till date, I have neither received the item nor have they agreed to a refund.
Do not order from Wish.com anymore. They are a scam!
Hi Kelly. Your experience is very important to us and we'd like to provide you with a solution. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line. Thank you!
Still trying to get my money back for something I didn't get now goin on 51 days I get a reply from wish try resetting your phone and try to get it again not sure how that could help me get the item or a refund that's the kind of crap you will deal with
This is a ridiculously terrible app, don't bother with it. Everything I ordered has been refunded except one item that was supposed to arrive 3 months ago and I still haven't been able to get a refund on. Don't use Wish
Ordered over a year ago took my money but still haven't gotten my stuff. Tried texting nothing... Do you have a phone number or just give me back my money it was for more than 100.00 dollars worth of stuff... Scammers
Hi Cindy, we're here to help! We'd like the chance to turn your experience around and to make things right. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line.
Fortunately I only paid postage for free gift to try it out. It still hasn't arrived, so I won't be using this app again. Also the prices are way inflated giving the impression you are getting a bargain. Stick to eBay.
How many times do they have to be told about incomplete shipping labels. It has caused me to wait over and over again to have to wait for my paid for items causing problems for Canada post. Maybe wish should have there shipping department take a reading test in order to work there. This is a childish way of doing business. Grow up and be a responsible business considering you take people money and then not care if the package even gets to the paid customers.
Hi Robert. We want to learn more and to provide you with a permanent solution. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line.
I was supposed to receive dec 26 or latest dec 31. Here it is jan. 5th. Still have not received nor has been shipped to ups so they can deliver.
Very dissatisfied! Will never purchase anything from wish in the future and will tell anyone who will listen to me
Never buy anything from Wish
Hi James. We want to learn more and to provide you with a permanent solution. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line.
I ordered lots of items from Wish last year for Christmas presents. I ordered them in October, and some items did come in until AFTER Christmas. They said it takes about two weeks for orders to arrive (HA!). The two pairs of leggings I ordered were sized for a toddler (and I'm only a size 4) and ripped the first day I wore them out. Ordered my best friend and I some cute Harry Potter charms and they arrived to my home already broken! Cheap $#*!, horrible customer service, and ridiculous shipping methods. Socks should not take 2 months to ship out!
This app is actually very convenient and all round just an amazing place to shop. The fear of scammers and poor quality products may scare you at first, but it is not dangerous or as bad as some people make it out to be. They only thing I would recommend to do would be to carefully read and look through all the comments and photos of all the products (posted by the purchasers), I do this because sometimes the products (especially clothing items) are not as they seem. Also, the shipping does take around a month which sucks. So if you are buying gifts then make sure you give enough time for the products to ship to you before you need to give them. In spite of these things, the wish/cute app is amazing and i would recommend for everyone to give it a try.
WISH! I never had a bad experience. Great service and products. Always read the description and the reviews. Their sizes do run small but getting a bigger size is your best bet. Excellent return service. Love, love, love wish. Usually my orders come faster than expected. No worry. They have your back. Will shop at wish often. Love browsing through Wish to see what else they have. I usually find something. Try Wish.
Bought a refurbished iPhone 6 from an accredited iPhone dealer on Wish for half the retail price of a new phone. Phone died completely after 5 weeks so can't even be switched on. Automated replies from customer service only redirected me back to order page. I can't get any further because the phone died after 30 days. Total con because there is no way to contact the seller and get the phone repaired!
Hi Jennifer. This is far from the experience that we strive to provide and want to make things right. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line. We look forward to hearing from you.
Overview
Wish has a rating of 1.7 stars from 8,285 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Wish most frequently mention customer service, delivery date and credit card. Wish ranks 590th among Marketplace sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Wilma. Your experience is very important to us and we'd like to provide you with a solution. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line. Thank you!