This website has a great potential. It has good, unique products that makes you want to buy. But:
-the site appears to be bare bone, present a creepy feeling of a "fraud" site
-there is no option to choose color and/or size of a product
-Customer support is non-existent
I'm going to stay clear of this site for a while until improvements are made to boost my confidence and trust. Just my opinion.
I ordered my "free" gift which by the way is NOT free. You have to pay for shipping. Anyways they say you get it in two weeks, I'm still waiting and it's been 5 to 6 weeks. So right there are two lies. I DO NOT recommend this app to anyone who does not like to be tricked. I would give it stars in the negative numbers however sadly they do not exist.
There is a reason why you can get a nice brand new pair of shoes for $3. It's because you get what you pay for. Everything i have ordered from Wish.com has either torn or been very uncomfortable to wear. You have to check the reviews on the specific item before purchasing it because some items are a hit or miss with the quality. Just be careful what you buy on this site.
I had a large purchase of giveaways for an event. Part of the shipment arrived from one store before the estimated shipping date, but the other (larger portion) did not arrive at all. I complained and that portion was refunded. I'm thinking some stores selling within Wish.com are better than others.
In order to make my event successful, I had to purchase from a more reliable online store with express shipping a few days before the event.
5 stars for the first store, 2.5 stars for the second (because the money was refunded),
Ordering from this company is like opening a box of chocolates! You never know what your getting but its almost always NEVER what you ordered. I recently ordered coleus seeds and when i planted them it sprouted grass, once again not getting what I paid for. If I was you I would avoid this site like the the plague. 3 strikes your out. I will never buy from here again.
Always money refunded.
I am trying wish for the first time.
If the $1 deals don't work how can I trust buying more expensive or larger items!
I had received messages that my order was confirmed but instead of having the second message that my order is on its way I received a message that my order was refunded because my order was "not processed" in time?!
Yet when I looked up the items again on wish they were still being offered at $1
What is going on?
Is this a hustling platform?
I've bought several items in this site and they've never shown up or been refunded. TOTAL SCAM! I've had other family members and friends experience the same results. If an item happened to show up it was months later, I'm talking 2/3 months.
Ordered the Toys, Plants vs. Zombies for my grandsons. The picture shows about 15 to 20 items with order. Got 2. Disgusted by their excuse why it took 2 months also. It doesn't take a month for them to come from L. A. to Phoenix. Ying Ping is the maker of these toys. I'll never order from Wish and let my friends know.
We're here to help, Don! So we can learn more, please send an email to reviews@wish.com with "Sitejabber Review" in the subject line. We look forward to your response.
If you ever do receive your products, and there is a good chance you won't EVER receive them. But if... they will always either be the wrong items, very poor quality or the wrong quantity. Wish does NOT stand by any of their sales. The customer service department only responds with a preset response and doesn't actually ever address or resolve any issue.
Hi Jill, we're here to help! We'd like the chance to turn your experience around and to make things right. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line.
There have been times where I get stuff in great condition but then other times things are wrong or lost or even damaged. Overall, experience is ok. Not great. If there was a quality assurance that looks at things before it leaves would be better. Although, I understand things can be damaged through shipping. Being able to send pictures is a great thing.
My very first experience with Wish.com was an appalling one - an experience that I refuse to subject myself to ever again.
Post placing my order, my delivery date was changed on two occasions, resulting in a 51 day wait for my item (I am yet to receive it).
My desire was to speak to someone via telephone; however, no contact number exists for UK consumers. I was left with no other option but to communicate via email - corresponding with c. S. rep Ishmael. This concluded in my request for a full refund being refused, despite the surpassing of the delivery date, and questions regarding my order went unanswered.
I am currently in the process of filing a dispute via Paypal to recoup funds.
A horrendous experience - DO NOT BUY FROM WISH.COM.
Hi Dale. This is far from the experience that we strive to provide and want to make things right. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line. We look forward to hearing from you.
Ordered two blouses that showed up as one order. Neither fit so I wanted to return them. What an F'd up process for returning stuff. Took several attempts to get the job done and they just decided to not respond to two of my messages. When I finally got the refund they only refunded me for one blouse. Made 2 attempts to "message " them asking about the remainder of my money and they never responded, again. There is no phone number and no real customer service. This place will rip you off. Thank goodness I'm not out a lot of money but I will never purchase from them again and I will never recommend them either. Going to write the same review on the app site. I'm usually diligent about reading reviews on products before I make a purchase. I will begin to do the same for distributors. If I had seen some of these reviews before making my purchase I would have never ordered through them.
In November 2014 I bought 2 items from Wish.com. The tracking information they provided (which I had to have google translate the carrier website) Says that 1 package has reached the destination airport on December 4th, and the other package only says that a waybill was created on Nov. 17th. I have yet to receive anything, and when I tried to lodge a complaint through the website, I was told it would take them 2-3 days to respond. I'm glad I used PayPal for my purchases for that added protection. I WILL get my stuff or my money.
Okay so I get everything I order but one think u may not know is when it says $3 and u buy it with or credit or debit or whatever u pay with well it actually end up costing you like $20...! I'm not saying don't buy from here but u should be more cautious. Your not really paying the prise they ask but higher at some things..
I bought an item on wish on the 1st of May 2017. To date I have not received the item. I contacted the "support" team who replied promptly with absolutely no solution. They even mentioned that I can be assured that they did not pull the item from delivery... why would they give me such a comment. I never accused them of anything except for asking for assistance with my item not received. Extremely unhappy and I will never use this service again. As wil none of my friends
I was really happy with Wish until I had to be refunded for two different items that never came in. Some come in and others don't. You just know which one will come in... another item is past the due date to get here by tomorrow and I've already told wish that if that one doesn't come to me either than I won't be buying from them anymore
I feel as if wish has stolen our money. We have spent a lot on items that were never sent. We would like our money back as we did so much better ordering from eBay and amazon. There quicker and honest and always on time as they say it will be. I find it completely ridiculous that with eBay what ever we purchase that comes from china actually shows up but with wish nope, not a chance in hell. I have had to take time away from school and work to be home for items through wish saying our packages should be arriving by a certain date and they never came. I feel bad for i introduced my husband to WISH thinking and assuming you were straight up honest and a great cheap on line shopping store. I gave my husband good review and now i feel like a damn fool. To much money for items that have not arrived... we would appreciate getting our refunds back on all items please and thank you
If you're ever thinking about doing business with wish.com half Chinese half American company think twice they have a lot of tricks up their sleeves to get your money and send you the inferior broken merchandise in addition getting your refund if you don't take pictures and send a copy of your driver's license and a copy of your bank statement you won't see a dime in today's economy with ID theft On The Rise who the hell wants to do that they're a bunch of crooks they also own Gee.com and home.com I brought over a hundred products from these people so I speak from great experience I would say stick with Amazon
The worst app ever, I got hacked by a Chinese who went on to change my email address to a Russian one and even changed my shipping address. To make matters worse wiped out my my history and my pending orders, wiped out my wish balance not sure what is was used to purchase and now I have been trying to contact their pathetic support services only to get automated responses. It's been 3 days not trying to get assistance nothing. Don't buy from them
Have been satisfied with the products purchased so far.
Would appreciate more in the description of product - e.g. sunglasses. Measurement of glasses would be helpful as some people with broader faces may want something bigger instead of buying then realising it is too tight.
Clothes have been satisfactory.
Answer: Wish your company charged my checking account $114.75, I have been trying to contact your company several times and get no respond form you by email, tried that fake phone number that's a joke... Where is my orders or my refund for 114.75 your company charged out of my checking account. I am going to have my Bank and credit card company look into this matter... PLEASE RESPOND.(shame on your poor services) I have ordered hundreds of dollars form WISH I can't say it enough how disappointed I am in wish, I ordered several items that was not right I got in touch with wish company about the the mistake right away I was told it was to late to do any thing about the items. I ordered two black king size comforter you sent me two black satin king size sheet set, I ordered black satin two piece medium size sleep ware you sent me a size small, I ordered a medium black suit jacket, you sent me a size small. I have ordered to much form your company for you all to treat me this way..
Answer: Yes, delete the app from your device. They will send you stuff you looked at! Bought a $7 item, was charged $97. Turns out everything I looked at, they billed me for and shipped. I only got $70 back.
Answer: They can't be trusted at all.
Answer: Honestly it depends on what u order. I found most of the stuff is ok quality. Not wonderful but not poor quality. Everything is always smaller then what it says so keep that in mind. My biggest issue with them is the customer support sucks. No way to contact them other then email, and the issue never gets resolved. Shipping is horrible. Plan for about 2 months after ordering. They give u estimated shopping time then add 2 wks. So answer to your question items are not the best but not the worst of quality either.
Answer: Very cheap knock off merchandise. I placed an order for about 70 items on a single order, out of those 70 I have received 9 items. *3* where broken, *4* was the wrong item and *2* were such poor quality it was unusable. And yes it has been about 7 wks. Since I placed my order. The tracking numbers DO NOT work in the USA. And if you go through their site it's all in Chinese. I found all of the same items on EBay from same companies and tried them out and guess, I got a USA tracking number, and my item arrived in 2 wks.! So unless you just want to waist your money DO NOT ORDER FROM WISH.COM!
Answer: I found more bad seller's than good. Was also told a item had been delivered to my address. The item did arrive 3 weeks later. Another seller told me item had been dispatched then told me it was out of stock on each occasion customer service was really bad if you like a gamble this is the site
Answer: Everything typically takes forever to get to buyer if it gets to you at all, then Wish says 5 more days, 5 more days all the while they have your money, if you do get your order and it isn't right or defective they expect you to return the item on your dime regardless that it was their mistake which is illegal. There is no customer service, you have to email then eventually call your bank or file a complaint with the District attorney about Wish which I had to do in order to get my refund. I have not ordered anything else from Wish and warn people about them. So in my opinion beware order from someone else
Answer: They are, just some do take a little more work to come over if you put more coats on to make darker
Answer: I have answered this many times and my answer is always the same. Read the reviews! Some items are junk, and if so, people will comment. The clothes are sized for the Asian market and therefore are many sizes smaller. I wear a medium and ordered the one article of clothing I have ordered in an xxl and it just fit. Clothing tends to be on cheap side, too. Watches and jewelry tend to be a good deal and I have ordered many watches as gifts ans have averaged $3-$5. They look expensive and some even say CK on them. I ordered a $70 purse that I didn't use for several months and when I did, the zipper broke. I took a picture of it, sent it to customer service and received a refund within an hour. Didn't even have to send the item back. Items can take up to a month and if you complain, they usually offer a refund, but even with the refund, I have received the item every time. Have patience and read the reviews and you will be good to go!
Answer: Well if you bought it and try returning it I think it'll be a waste because of shipping, but usually you would get the money back. Oh and just so you know when they say that shipping is $1 sometime it's really not. I ordered something and shipping was way more then expected.
Wish has a rating of 1.7 stars from 8,285 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Wish most frequently mention customer service, delivery date and credit card. Wish ranks 590th among Marketplace sites.
Hi Ash. This is far from the experience that we strive to provide and want to make things right. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line. We look forward to hearing from you.