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The company's reputation is significantly marred by persistent complaints regarding poor customer service and product quality. Customers frequently report issues with delayed deliveries, inadequate responses from support staff, and difficulties in obtaining refunds or returns. Many express frustration over receiving defective or misrepresented items, leading to sentiments of being scammed. While some customers have had satisfactory experiences with certain products, the overwhelming trend highlights a lack of reliability and accountability. Overall, the company faces a critical need to enhance its customer service practices and improve product quality to restore consumer trust.
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I ordered from wish never received the items ordered wouldn't give me a refund site just acted like I was asking a question about my order no option to cancel order so impossible to dispute the transaction DO NOT ORDER FROM WISH
Why admire you such a s&%t company? How are people you managing to get people to order from you. Give everyone their money back and stop scamming ppl out of their hard earned money.
Ordered 2 mos in advance b4 christmas and 24 orders unaccounted for. Knew I should have went retail but tried to put more under my tree and thought Wish/Geek could help me with that. Had 1 issue previously with an oder not coming thru while rest of order was fine. Now 24 out of 35 orders are missing. Don't be fooled in thinking u r saving money when u need to turn to retail to get what u need. Only good thing is refund and keep what u get if still refunded. Let's see how many of these 24 still come thru. Sad!
I have ordered some stuff more then month ago Mony is taken from my account, amount was more then £400' there is no option for track my order, my ordered stuff was for the cristmiss now few days remaining to cristmiss I have, nt got any idea what should I do, I sent them few mails but I can't get any access to my order?.?
Worst site ever they are a rip off. Ordered pokemon figures and card's along with a pokemon ball with figure in it.
Well the figures only got half of the order the cards were opened and crushed bent just horrible.
The ball was open and in a little bag. This was Christmas gifts my son wanted. I really thought I daw amazing deals, but people don't order from china they rip you off. I'm never shopping there site again. Go to your store and just buy them. At least they will be nnormal and what you want for your child. They won't even take them back or replace them. Im only into today. Well within the 30 day's and customer service line tells me to except it for the price and it will cost me again for shipping and for additional work. Well if it was the product I ordered and it was right that your idiots new how to handle ther job's not ripping people off because of there greed, I wouldn't be complaining.
WISH YOU SUCK, YOUR PEOPLE SUCK. QUITE RIPPING PEOPLE OFF
Do not purchase from this site. You will not get your order most of the time and if you do the items are total garbage that you waited 5 months to get.
I love wish, they have always been fair and upfront with me. If something comes damaged/ wrong size/poor quality they ALWAYS refund promptly. If something does not arrive, they again refund promptly. I have received some amazing dresses off this site. Love wish
Baby nest ordered white got grey. Poor quality. Not fleece lined as advertised
Ordered and received a ship date of just over a month. Too long but I was told up front. Date came and went and then I saw it was bumped. Second date came and I see they were looking to bump again but offers the option to cancel which I did. If the package wasn't already almost here there was no way I would see it for another 4-6 weeks. Since I used PayPal I was secured my return of money. I don't think they ever intended on filling my order or they were going to ship in a 2 -3 mos wait time. Not worth it.
The send some thing else, I pay 35 $ for flash camera and the send some thing else and if I want to resend it I have to pay for that.
So they know how to scam, and some one have to stop them
Don't have any problems with wish! They stand by there word great experience only thing delivery sometimes takes a little long but products have never given me issues
I commended 2 winter men's coats... I payed them for the two coats. Now they just sent me only one coat... and I cannt even contact them... I think they blocked me... everything says"error loading".
I have been shopping with wish for over a year. Yesterday I changed my credit card, the name and address is the same as the previous card, yet they flagged my card and now I cannot purchase anything. Finally after several weeks, and sending in a copy of evey card I own they unblocked my account. They are ridiculous, and their customer service is non existent. You can never talk to the same person twice so everything just gets looped... Their customer service number is just an automated loop telling you to email them.
I have every reason to believe this is a scam website. I have not had any joy regarding a portable Bluetooth speaker I ordered on Wish. The item never worked and I am just being lied to and tossed around with the promise of a replacement item. All I want is a full refund - simple!
I will never encourage anyone to buy stuffs on Wish... what you see is not what you get.
I ordered a gps for a Christmas gift and paid 60 bucks for it and when it came in the mail I found that there was this heavy metal car rack or something that wasn't even nice. Not happy at all.
I ordered a vest off wish. According to the shipping it said it should take a month. The delivery date goes by and i get a e-mail saying my item has been sitting at us customs for 3 weeks. Are you $#*!ing kidding me? I got my money back but still pissed. This site is a complete $#*!ing joke!
I ordered 5 brand name lip glosses and 2 "elf on the shelf" dolls. 5 weeks later and never received anything. The date that they promise the items will be there by keeps getting pushed back farther and farther. What a scam.
Ordered over $100 of stuff for my kids for Christmas. Recieved email confirmation and a preauthorization debit on my card. Within 2 days they credited back the funds and two days after that they sent an app notification that my order was refunded due to issues with my account and now they are asking for me to upload a photo id and a copy of my bank statement. WTF?!?! Umm... no thanks!
The worst online website I after I orderd too many things and after I was waiting for two months they sent me email to refund my money back I was waiting for the staff I order and now I have to buy it from another site so friends don't buy from them if there is zero star I will give them
Answer: Wish your company charged my checking account $114.75, I have been trying to contact your company several times and get no respond form you by email, tried that fake phone number that's a joke... Where is my orders or my refund for 114.75 your company charged out of my checking account. I am going to have my Bank and credit card company look into this matter... PLEASE RESPOND.(shame on your poor services) I have ordered hundreds of dollars form WISH I can't say it enough how disappointed I am in wish, I ordered several items that was not right I got in touch with wish company about the the mistake right away I was told it was to late to do any thing about the items. I ordered two black king size comforter you sent me two black satin king size sheet set, I ordered black satin two piece medium size sleep ware you sent me a size small, I ordered a medium black suit jacket, you sent me a size small. I have ordered to much form your company for you all to treat me this way..
Answer: Yes, delete the app from your device. They will send you stuff you looked at! Bought a $7 item, was charged $97. Turns out everything I looked at, they billed me for and shipped. I only got $70 back.
Answer: They can't be trusted at all.
Answer: Honestly it depends on what u order. I found most of the stuff is ok quality. Not wonderful but not poor quality. Everything is always smaller then what it says so keep that in mind. My biggest issue with them is the customer support sucks. No way to contact them other then email, and the issue never gets resolved. Shipping is horrible. Plan for about 2 months after ordering. They give u estimated shopping time then add 2 wks. So answer to your question items are not the best but not the worst of quality either.
Answer: Very cheap knock off merchandise. I placed an order for about 70 items on a single order, out of those 70 I have received 9 items. *3* where broken, *4* was the wrong item and *2* were such poor quality it was unusable. And yes it has been about 7 wks. Since I placed my order. The tracking numbers DO NOT work in the USA. And if you go through their site it's all in Chinese. I found all of the same items on EBay from same companies and tried them out and guess, I got a USA tracking number, and my item arrived in 2 wks.! So unless you just want to waist your money DO NOT ORDER FROM WISH.COM!
Answer: I found more bad seller's than good. Was also told a item had been delivered to my address. The item did arrive 3 weeks later. Another seller told me item had been dispatched then told me it was out of stock on each occasion customer service was really bad if you like a gamble this is the site
Answer: Everything typically takes forever to get to buyer if it gets to you at all, then Wish says 5 more days, 5 more days all the while they have your money, if you do get your order and it isn't right or defective they expect you to return the item on your dime regardless that it was their mistake which is illegal. There is no customer service, you have to email then eventually call your bank or file a complaint with the District attorney about Wish which I had to do in order to get my refund. I have not ordered anything else from Wish and warn people about them. So in my opinion beware order from someone else
Answer: They are, just some do take a little more work to come over if you put more coats on to make darker
Answer: I have answered this many times and my answer is always the same. Read the reviews! Some items are junk, and if so, people will comment. The clothes are sized for the Asian market and therefore are many sizes smaller. I wear a medium and ordered the one article of clothing I have ordered in an xxl and it just fit. Clothing tends to be on cheap side, too. Watches and jewelry tend to be a good deal and I have ordered many watches as gifts ans have averaged $3-$5. They look expensive and some even say CK on them. I ordered a $70 purse that I didn't use for several months and when I did, the zipper broke. I took a picture of it, sent it to customer service and received a refund within an hour. Didn't even have to send the item back. Items can take up to a month and if you complain, they usually offer a refund, but even with the refund, I have received the item every time. Have patience and read the reviews and you will be good to go!
Answer: Well if you bought it and try returning it I think it'll be a waste because of shipping, but usually you would get the money back. Oh and just so you know when they say that shipping is $1 sometime it's really not. I ordered something and shipping was way more then expected.