Wish Reviews Summary
The company's reputation is significantly marred by persistent complaints regarding poor customer service and product quality. Customers frequently report issues with delayed deliveries, inadequate responses from support staff, and difficulties in obtaining refunds or returns. Many express frustration over receiving defective or misrepresented items, leading to sentiments of being scammed. While some customers have had satisfactory experiences with certain products, the overwhelming trend highlights a lack of reliability and accountability. Overall, the company faces a critical need to enhance its customer service practices and improve product quality to restore consumer trust.
This summary is generated by AI, based on text from customer reviews
I ordered 2 different times one day after another. It was confirmed. Claimed that it was being shipped. Next thing I know. My second order was immediately refunded and they claimed that my first order was as well. It didn't show up on my bank statements as refunded, but it showed the second as refunded. Then the second order didn't even appear on my bank statement as ever being withdrawn. The first was finally refunded. But they never explained why! I never got anything from it but days worth of headaches and let downs. Absolutly Horrible experience! Don't even bother!
WISH! I never had a bad experience. Great service and products. Always read the description and the reviews. Their sizes do run small but getting a bigger size is your best bet. Excellent return service. Love, love, love wish. Usually my orders come faster than expected. No worry. They have your back. Will shop at wish often. Love browsing through Wish to see what else they have. I usually find something. Try Wish.
Wish sucks and everything was way to small.
Barbie clothes are more like it. Some items I ordered for Christmas still haven't shown-up.
I shop on wish, frequently. I have only bought items such as jewelry, sunglasses, some makeup and cell phone cases. So my experience may differ.
1. The shipping does take at least about a month lol. But I understand this. I also track the packages. Only on two occasions, my shipping order never arrived - I was immediately refunded AND shipped another item!
2. As far as ordering clothes, I have no idea how small or large they run. But my advice would be to first - stick to items such as sweatpants and sweatshirts. ALWAYS buy a size up. Then once you have some experience as to how the clothes run in terms of sizing - then begin to buy blouses and other fancy tops.
3. I personally wouldn't order shoes from the site bc I always like to try shoes on before I buy.
Overall, this site has worked for me. I have had only two issues with shipment but I was immediately refunded and received another item for free! I stick to non clothing items, but hopefully one day I will be brave enough to venture out to buy clothes and shoes from them.
Happy Wishing!
I received my items in 6 weeks as projected.
1. The purse organizer is excellent & only $4.
2. I wear a medium, ordered a large, the blouse was skin tight & had to be given away.
3. The blouse had lace & would have been beautiful had it not been for the many holes & loose stitching of the lace (sized too small).
4. I took pictures of #3, emailed them to WISH, who refunded my money.
I order something that i never received.
After 3 weeks i wrote them to complain and they refunded the money.
They also said that even if they were refunding the money, they would have send the parcel to apoligize for the service.
Bull$#*! because they never did.
They say things to keep people calm.
They are unprofessional and usless
I truly have ordered a lot of stuff from wish.com. I really find their stuff good quality and very interesting. I love the jewelry and I love the stuff I bought for my bedroom mosquito Nest bedding exedra. I have had a lot of fun ordering. Yes it does take a while sometimes for items to arrive and that's a little disappointing though once I get them they're almost always worth the wait.
These products come from China. It takes a while for things to arrive. However, I have received a lot of items that I have been very pleased with. I have never ordered any actual clothing though based on past experiences with other Chinese companies/sites. I'm skeptical that the clothing will be cheap, shotty representations of what you think you are ordering, as well as being too small. That is the typical China clothing experince. But the other items, the things I have actually ordered, have been good. Such as earrings, necklaces, rings, watches, knit gloves, cell phone case, USB wall charger and car chargers, wireless bloothtooth ear bud, crocheted boot cuffs, hairdresser scissors, and a super fun remote-controlled color-changing light bulb.
I ordered a 3D pen £55 I got a refund which was good of them but it worked the once and doesn't work anymore I have just ordered another £70 I hope this price is right and I hope it works all the time how do you know if you have been done
Just by looking at anything on this site you open yourself up to an incredible amount of advertising on not only that item but also a lot of stuff you may not even want to see. Warning... expect lots of strange new email.
I ordered in nov assured to have before xmas. After 4 weeks never received tracking wrote company they gave me a tracking number through usps says it was delivered never was, post office has no record either. Wrote to them and they said they will re ship and use different carrier and will get before xmas, still nothing and no response to emails I sent affair... have to now contact my credit card to see if I can get money back... DO NO ORDER FROM THEM
EVERY $#*!ING TIME I use it on Safari it tells me to log in then kicks me out and i have to log in every $#*!ing 2 seconds. The $#*! on there sucks anyway even without the $#*!ed $#*! glitch
I love Wish I get all of my jewelry from them it's is beautiful also shoes and some tops You just have to follow the size charts and read the reviews on the item you want I will continue to ship on Wish
I ordered two identical items end of November to have by Christmas. Once I got the confirmation email telling me it would be, at least four weeks, I attempted to cancel the order via email. The response I got was that I could not cancel as the items were with the courier! Well, it's been over 4 weeks and I cannot track this order. My credit card company refunded my money, thank goodness.
The only thing I wish is that i would have read the reviews before giving this company a chance. I'm sure I won't even need the coat I ordered by the time it arrives... if it ever does.
I ordered something in november and they assured me i'd get it for christmas. I even wrote to them a few days before christmas to make sure and they assured me i'd get it then. I live in the south and had it shipped to my parents address in pittsburgh because both of my brothers and their family were going to be there for the holidays. Today i check my account and they changed the delivery date to january something and my family wont be there to get it. You can't reach them by phone no matter how many times you press zero. They suck!
Wish won't accept my visa debit card even though I've tried so many times but still no luck. Money was in the bank to meet the payment so I don't understand what is wrong. It kept coming back to me that there was an error with my address and didn't correspond with my card. I have all my details exactly the same as what's on my card and bank statements. I have double and triple checked everything. Anyone have this problem?
Fiona
Has any one bought shoe from them and it is in good shape. Or is this site good things selling or used things selling. I dont have an experience
Ordered item in mid November and expected by mid December. Tracking shows it was ship, opened by customs in China and closed by customs in China and being shipped. That was 9 days after placing order. No updates since. Total scam that takes money and runs with it by the time you are supposed to receive the item. Would NEVER recommend in a million years to anyone. If it sounds too good to be true it usually is. Horrible site and doesn't deserve this one star
Items arrived late, damaged, nothing like what the picture looks like, no instructions with many of the items, junky, cheap and sizes are way smaller than US sizes. No more ordering from them!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members