Wish Reviews Summary
The company's reputation is significantly marred by persistent complaints regarding poor customer service and product quality. Customers frequently report issues with delayed deliveries, inadequate responses from support staff, and difficulties in obtaining refunds or returns. Many express frustration over receiving defective or misrepresented items, leading to sentiments of being scammed. While some customers have had satisfactory experiences with certain products, the overwhelming trend highlights a lack of reliability and accountability. Overall, the company faces a critical need to enhance its customer service practices and improve product quality to restore consumer trust.
This summary is generated by AI, based on text from customer reviews
I ordered the magnetic charger cable for the iPhone on 12/24/16 and all I can get is status as ordered and paid. Can't get a tracking number and customer service hasn't responded to me. I'm calling my bank to reverse charges and reporting them as a fraudulent scam site.
I ordered 5 items of clothing and not one fits or looks as stated. They are very badly made items and disformed and lopsided. When I called in the complain they sent me a label for return shipping and it would not open correctly and you have to pay to ship back to them for a return which makes no sense as the shipping costs more than the item purchased. Very upset. I am disputing with my credit card company to get my money back. I am angry! WARNING THIS IS CHINA JUNK!
I made the mistake of ordering something from them (a magnetic power cord attachment for a smartphone for $9.95). The shipping -- ready? -- was $25! And for that, they say it takes five days process the order and another two weeks for it to arrive! Since I ordered (11 days), they have yet to send me any kind of tracking for shipping, and have ignored several emails asking about status. They refuse any refunds. They need to be out of business.
I ordered something on my visa gift card so if it doesnt work well bo harm done but i have read many reviews some are good some are bad i really hope it works
I bought a top from wish.com and was so happy when I received it. It was exactly as I had seen it on the model in the picture. The size was perfect too.
They had said it would take 2 months, so that was a little disappointing but low and behold, the package came as stipulated on the approximate date of arrival, a little just before expected date.
I'm happy they were honest about the shipping time. Can't wait for the other goodies I ordered. Should be arriving soon
I order a lot from Wish. They have great communication. If something doesn't make it to me, they are very quick to refund. Remember, you are dealing with China and customs. Plan accordingly. Well worth it for the great prices.
I loved loved loved, my eyelashes. Great quality. The band was thin which made it comfortable on my eyes. They are absolutely gorgeous I'll continue to order eyelashes from this website
I ordered item from Wish, they gave the hotlink of the tracking page that is lost tracking. I think it is a fraud company. Please don't order anything from Wish! Too bad, I can't give it less than one star.
Yes, not the best quality of products, but what do you expect when everything is so cheap! Yes, it takes long for delivery, but you are already informed. Plus, it's being delivered from CHINA! Yes, did not receive some products, but customer service was very helpful and when emailed that I was getting a refund, I received the refund. No problem. I enjoy this website and will continue shopping.
They will only change the order status to refund to keep the customer's mouth shut but they will not process it through the bank
Many tempting buys on the website. I ordered severel items early November. Items never arrived. Imcontacted support, they told me to wait it out a bit longer (5-7 days) stuff never showed up so I asked for a refund. I recieved a notice sayin I have been refunded and In my profile on their site it shows that I have been refunded but I have NOT BEEN REFUNDED. Don't order from this site.
I ordered my item in late November. Delivery was promised by December 2,2016. Never came. Then it was promised by December 30. Didn't come. I have repeatedly tried to contact customer support. What a joke! Their response emails just say "refund processed". HORRIBLE. CUSTOMER. SERVICE!
Just don't! It's utter garbage. Even going 3 sizes bigger it was too small and the stock photo shows a much higher quality faux fur and higher quality workmanship than what you actually receive. I wouldn't put this on my dog. Buyers beware.
Don't order clothing. Any clothing. The sizes are for children. NO JOKE! With the exception of lingerie, which is beautiful and very cheaply made, u may get 2 wears. Everything else I've ordered has been pretty good. And I've always gotten refunds no problem.
I placed two orders with wish.com. I have been charged for both. These were placed almost a month ago, however when I log in to track my shipments, it's says I have no purchase history! How is that so if I've been charged!? I've emailed their support team with no response. There is no customer support number. I feel like I've been robbed. Can I give them a negative 5?
I noticed that they have items on here that you can buy a lot cheaper at your local store. Why buy something and pay more and then pay 7 dollars for shipping when you can just drive to your local department store and get the exact same item for less. Screw you wish you suck.
Sure, items are inexpensive and grab your attention. "Wow $1 for that, I've always wanted one" so you buy it. Then the price doubles or triples. The price is so cheap because shipping is outrageous. That is where they get you. They also charge shipping per item and they all ship separately, which makes no sense. Again, their way of getting profit. Then you wait over one month for product. And dont bother tracking it. Once it leaves China they cant find it. Then when the product arrives, you're so excited only to be highly disappointed. Ive bought quite a few different items, all in one batch, and each one is the cheapest quality and not as advertised. The blouse I bought was supposed to be a sweater, thick and warm. I could wear it in the Bahamas. Its so thin and absolutely nothing like the picture. Very unflattering. The sizes are ten times smaller then normal.
Do not fall for the cheap prices. It is a gimmick and needs to be removed from existence.
This site is $#*!ing amazing! If I haven't received an item or it is late (happened twice) they send you a message. They gave me a refund and resentthe items at no extra charge.
I can't give it less than one star, if I could, I would. Still haven't received my items and have 19 email responses from them, each one giving me a runaround response and not one addressing the issue of item not shipped/received. If you want frustration, aggravation and a loss of income, then use this company. STAY AWAY, YOU WERE WARNED
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