Wish Reviews Summary
The company's reputation is significantly marred by persistent complaints regarding poor customer service and product quality. Customers frequently report issues with delayed deliveries, inadequate responses from support staff, and difficulties in obtaining refunds or returns. Many express frustration over receiving defective or misrepresented items, leading to sentiments of being scammed. While some customers have had satisfactory experiences with certain products, the overwhelming trend highlights a lack of reliability and accountability. Overall, the company faces a critical need to enhance its customer service practices and improve product quality to restore consumer trust.
This summary is generated by AI, based on text from customer reviews
I had ordered something's of wish something's turned up at the end of the month but some Did not turn up for a few months I have let them know 3 times they have not turned up yet and it has been nearly 5 months and I'm still waiting on my last package.
Most of those things that I am buying on WISH I never getting! I spending a lot of money and getting only partial refund! Feel very frustrated about WISH! I would never buy anything from WISH again!
Recieved my watch today. Thank U WISH. The band is a little small, but I love it. I would defginitely reccomend WISH to all my family & friends in future. Hope to order again soon.
M. D. Casey
I ordered a key fob shell and a winter jacket on Feb. 6. Wish billed me for 3 jackets, and I have never received any of this stuff. My bank investigated and told me "buyer beware". Don't risk losing your money with this company.
I ordered something about 2 moths ago and it still hasn't came yet this is bull$#*! like wtf are they doing there just taking peoples money like there a scam
I have ordered several items, knowing the product would ship from China, I expected delays... Here's the rub. One item was shipped to a different address and I tracked it to the destination (not my house). When I notified Wish, they shut down my access to customer service and now I have not received any items but they sure took all my money. When I email customer service, I get a reply that they will forward to the proper people. Don't know who those losers are but nothing has happened after 20 emails and almost a hundred dollars lost. Please go to the dollar store for your stuff or Amazon where customers are taken care of.
They have really cute stuff but takes forever to get it and sizes are very hard to know what you need. I do not think i will ever stop shopping there though.
Avoid shoping when you live in London. I was waiting a couple of weeks, finally I got fed up and when I asked for refund they rejected me by saying that I claim refund too late. Finally I started official claim with paypal and only because of this I received back my money.
I have been waiting almost 2 months and my packages still haven't arrived! This is rediculous! I have constantly contacted customer support but nothing has happened since. No updates. They keep asking me if it's arrived and I said no but there has still been no progress!
I'm pissed. This company is a waist of my time. I ordered something in the BEGINNING of January, and it's almost April and still nothing. Frauds are all they are. No one should buy from this website.
I am completely appalled. I have ordered 6 things from wish all in the middle January. NONE of them arrived. Only thing I received was their gift for ordering. One thing I will say they are very quick to refund so clearly they do it alot but that still doesn't give me the items I was excited about. I'll never use this crap company again
In Oct 2016, I ordered a product. The money was deducted from my account and I've yet to receive my order. I've emailed numerous times and received a response stating my account would be credited. Never happened. This company is a scam-yes, just downright thieves. I had a very, very poor customer experience, and if I knew where to go, I would pursue legal action. Its wrong to steal from people.
Orders take way too long to arrive. Some products are fake. They keep your credit card number and put thru small transactions until the card is maxed out. I'm not impressed at all with WISH No stars from me
Ordered a few things awile back still havnt received what I ordered an they won't do a refund do I sue I think so wish.com is a joke the are messing with the wrone person TNT comes in small packages
Ordered several items, two expected yesterday, one today. Imagine my surprise () when, at 6pm last eve, the delivery date was changed from the 20th to the 27th. After a full day wait. Sooooo, moving on... with skepticism, I waited for my delivery they had as today. Well don't ya know it, no item, and at 5pm (like 2 hrs ago!) the delivery date was changed to the 28th! Like they didn't know they wouldn't be gracing my front deck with said coveted package today well before today ended! An
Irresponsible, inept, second rate, inefficient AliExpress knock off. If u can't even get delivery right, I'd be scared to see the stuff they sell!.
I have 5 tops different sizes from a medium to xxl and none of them fit think they only make one size that's small wot a waste of money don't buy anything from them unless you are a size 8 or 10 they are not UK sizes
Don't use wish.com! This site is a scam. They are selling counterfeit Pokémon cards. Broke my son's heart.
My mum ordered off this site over a month ago, some circulation stockings, delivery was originally 4th march, they came today on the 20th. Best thing was she didnt get anything like what she ordered, asked for stockings and got given thongs instead! She said she wouldnt mind but they werent even her size!
Once I downloaded the app I received SO many spam emails! They obviously share your email with other sites! Plus the items I ordered took forever to get here. It's cheesy crap from China. If you want cheap crap go ahead! Personally, I would not recommend this website to my worst enemy. Stay away for sure! Still waiting for the outdoor mat that says "$#*! Off". Lol! Well said. Right!
Hello to all, I know that wish is a horrible site, but if you're patient, I have the solution. First of all anything you buy from this site is most likely going to arrive late or maybe never. So this is what I did. When you order, you must ABSOLUTELY use paypal because that way you have protection. Wish has a policy that if the item does not arrive by the promised day, they will refund you and you can legitimately keep the item. The trick is to make a screen shot of the due date because they will change the date to a later date on the due date. So 1 day after the due date, you send them an email telling them that you want a refund because the item is late and you also mention that you do not accept that they changed the delivery date and you send them the screen shot. They will refund you and if they don't, just do a dispute with paypal and you will get your money back. So if you're not in a hurry, you can do free shopping because wish is screwing themselves over by not respecting their own promised delivery date. So I keep shopping at wish and I keep getting free items and all of this is perfectly legal because I abide by their own policy and paypal will protect you since wish has a legal obligation to follow their own policy. So enjoy your free shopping.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members