business logo of Wish
How would you rate Wish?
grey star
grey star
grey star
grey star
grey star
Canada
1 review
0 helpful votes
Follow Lyle B.
Unfollow Lyle B.
Send Message
Share Review
Report Review

Somewhat
June 15, 2018

When I first started the orders came right away now it seams to take longer for my orders. Other than it taking longer so far I'm happy with Wish.

Date of experience: June 13, 2018
Colorado
2 reviews
0 helpful votes
Follow Debora B.
Unfollow Debora B.
Send Message
Share Review
Report Review

Ladies be aware
March 24, 2021

I just want ladies to know, that Wish sizes are for children not for adults. Then when you try to get a refund, be prepared to jump through hoops.

Date of experience: March 24, 2021
Wish C. Wish Rep
over a year old

Hi Debora. This is far from the experience that we strive to provide and want to make things right. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line. We look forward to hearing from you.

Canada
3 reviews
0 helpful votes
Follow Lucas P.
Unfollow Lucas P.
Send Message
Share Review
Report Review

Takes a while
June 30, 2020

Takes a while to get the item you purchased like a month or 2 and it's not that great of quality usually but you get what u pay for

Date of experience: June 28, 2020
Wish C. Wish Rep
over a year old

Hi Lucas. This is far from the experience that we strive to provide and want to make things right. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line. We look forward to hearing from you.

New Mexico
2 reviews
0 helpful votes
Follow Ron T.
Unfollow Ron T.
Send Message
Share Review
Report Review

Ordered 7 items in may and only 1 of them came. It is now july and have not received the other 6 items. Cannot get hold of customer support.

Date of experience: July 1, 2020
Wish C. Wish Rep
over a year old

Hi Ron, we're here to help! We'd like the chance to turn your experience around and to make things right. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line.

California
1 review
41 helpful votes
Follow Cherry M.
Unfollow Cherry M.
Send Message
Share Review
Report Review

I have made many orders through Wish and have always received exactly what I ordered in exactly the way I thought it would be. The problem with most negative reviews seems to be that nobody understands that Wish is not the company you're buying from, it's a middle-man.

Wish is similar to Amazon, Ebay Stores, Milanoo, or Aliexpress in that they are a company that works as a go-between from seller to consumer.

Wish does not make anything themselves and you're not buying from Wish. Wish is basically a third-party that allows sellers to keep costs down and consumers to pay less. That's about it. Wish processes your payment the same way Amazon processed my payment to an independent seller that I purchased from a couple days ago. The items you see are listed by different sellers that have their own stores: they choose which items they want to sell at what cost, and Wish lists them on their app/website. You can always read the reviews to a particular item and individual stores (HINT: if there isn't a review, DON'T BUY IT DUMMY), and you can swipe to "relevant items" to see similar/identical items to compare, making it actually fairly easy to figure out which ones are worth buying from.

Shipping usually takes a very long time as nearly everything comes directly from China. There is definitely a risk of receiving an incorrect or defective item, but common sense and due diligence are your best tools to avoid such circumstances. I personally have made about 10 orders through Wish this year, and I absolutely love it. You have to be diligent in reading reviews and asking questions to the seller directly if you have any concerns, but that should be par for the course as far as making any sort of investment is concerned.

As long as you use your head and do your research into what you're ordering and who you're ordering it from, this is a fantastic app that I would recommend to anyone.

Date of experience: December 5, 2015
GB
1 review
3 helpful votes
Follow Scott S.
Unfollow Scott S.
Send Message
Share Review
Report Review

Take the money, no help, dont give a tose, order was delivered 4 hrs away and not to me same happend to 2 mates we all have gone to paypal now

JUST A BIG CON

Date of experience: January 17, 2016
Jamaica
1 review
0 helpful votes
Follow Nordia F.
Unfollow Nordia F.
Send Message
Share Review
Report Review

Items return
June 14, 2018

Items were sent to Ocho Rios Post Office i was not informed and the item s were return item # RQ *******9700 large Gray
And ******* CN. Kindly informed if same will be returne or i will be re-embursed

Date of experience: June 12, 2018
GB
2 reviews
23 helpful votes
Follow Bee c.
Unfollow Bee c.
Send Message
Share Review
Report Review

Ordered a pair of specs for £1.80 and they debitted my account for £287 after contacting customer support and applying for a refund they've locked me out my account total $#*!ing SCAMMERS!

Date of experience: August 30, 2019
Israel
1 review
1 helpful vote
Follow Meirav L.
Unfollow Meirav L.
Send Message
Share Review
Report Review

Not stable when it comes to clothing
June 28, 2018

Not stable when it comes to clothing
The clothes itself is never like the measurements that are specified.
Pretty dissapointing

Date of experience: June 26, 2018
GB
1 review
2 helpful votes
Follow Irfan H.
Unfollow Irfan H.
Send Message
Share Review
Report Review

For Lost Order no Enquiry
November 10, 2016

I lost order no.
Order on 08/11/2016
Multi function Cool outdoor sport leg bag.
Kindly acknowledge

Email to us:
*******@yahoo.com

Date of experience: November 9, 2016
Texas
1 review
0 helpful votes
Follow Patsy M.
Unfollow Patsy M.
Send Message
Share Review
Report Review

Some items are not geared to Americans sizes.
June 14, 2018

Need more choices in American sizes, bought bra's that no way fit my size even though I ordered 44dd size.

Date of experience: June 11, 2018
Australia
1 review
1 helpful vote
Follow Marc E.
Unfollow Marc E.
Send Message
Share Review
Report Review

Aiiight
June 14, 2018

Twas good. Twill be back. Sharnt be buying from anywhere else. This sentence makes up the required amount of characters.

Date of experience: June 12, 2018
North Carolina
1 review
0 helpful votes
Follow Cheri F.
Unfollow Cheri F.
Send Message
Share Review
Report Review

Bull$#*!
January 14, 2018

Awful CS, store refused to issue refund for very damage goods. Poor sevice. Pieces of suit. Happy merchandise. Poor quality

Date of experience: January 12, 2018
Florida
1 review
0 helpful votes
Follow Dede F.
Unfollow Dede F.
Send Message
Share Review
Report Review

Thanks
January 12, 2018

Very nice and courteous I have bought a lot of things from wish and they always make it right. Dxfhcgjvb

Date of experience: January 12, 2018
Canada
1 review
2 helpful votes
Follow Sarah G.
Unfollow Sarah G.
Send Message
Share Review
Report Review

Scam! Scam! Scam!
March 30, 2020

Not worth even a star. All good reviews are totally fake. Don't waste your time and money.
Scam! Sacm! Scam!

Date of experience: March 30, 2020
Wish C. Wish Rep
over a year old

We're here to help, Sarah! So we can learn more, please send an email to reviews@wish.com with "Sitejabber Review" in the subject line. We look forward to your response.

Canada
1 review
0 helpful votes
Follow Pawel L.
Unfollow Pawel L.
Send Message
Share Review
Report Review

Garbage
July 26, 2020

Is there anyone who can make that $#*!ty wish disappear. Would not pay single cent for that garbage. Tottaly scam

Date of experience: July 26, 2020
Wish C. Wish Rep
over a year old

Hi Pawel. This is far from the experience that we strive to provide and want to make things right. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line. We look forward to hearing from you.

Pennsylvania
2 reviews
9 helpful votes
Follow Meadow W.
Unfollow Meadow W.
Send Message
Share Review
Report Review

Do Not and I repeat, DO NOT purchase anything from this scam site out of Asia. They still your money. I have lost so much money on this site and they say they are refunding me and never do. When you try to reach "customer support" it's just an automated service that throws out generic answers to your concerns. I finally withdrew my account when I repeatedly reached out to let them know that some of my items weren't delivered. Generic response after a generic response. I got fed up and demanded someone call me. Of course, they couldn't because they are a scam. They don't have any real, human customer support. They kept telling me that my iten was delivered and I kept responding that it hadn't been delivered. Two of the items, I did the "pay half, pay later" and told them I wanted a refund for the first half and by aby means, do not charge my card for the other half when it's due. I deleted ny CC info off the account but had a feeling that wouldn't be enough, I was sure they had it recorded. So I cancelled the card I was using on the site. It'a good thing because sure enough, they still tried to charge my card on that date. Not only have I lost money from this site on fake delivered merchandise but they tried to get even more.

Date of experience: May 8, 2020
Wish C. Wish Rep
over a year old

Hi Meadow. We want to learn more and to provide you with a permanent solution. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line.

Ireland
1 review
0 helpful votes
Follow Patricia M.
Unfollow Patricia M.
Send Message
Share Review
Report Review

Ok
February 28, 2018

I got my wardrobe but the pieces to make it were from a different model so wasn't easy and it's not 100% but ok I am happy enough.

Date of experience: February 26, 2018
New York
1 review
1 helpful vote
Follow donna f.
Unfollow donna f.
Send Message
Share Review
Report Review

GARMENTS ARE CHEAP
September 1, 2020

NONE OF THE CLOTHING THEY ADVERTIZE IS TRUE TO SIZE ALL GARMENTS ARE CHEAPLY MADE IN ORDER TO RETURN THEY MAKE YOU JUMP THROUGH HOOPS... SAVE YOUR MONEY

Date of experience: September 1, 2020
Wish C. Wish Rep
over a year old

Hi Donna. We want to learn more and to provide you with a permanent solution. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line.

Wisconsin
1 review
0 helpful votes
Follow Jason G.
Unfollow Jason G.
Send Message
Share Review
Report Review

Last order products poor quality
June 19, 2018

Very poor quality of the calipers on my last order compared to the same ones I ordered 6 months ago, complant was made nothing was done about it.

Date of experience: June 17, 2018

Overview

Wish has a rating of 1.7 stars from 8,285 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Wish most frequently mention customer service, delivery date and credit card. Wish ranks 590th among Marketplace sites.

service
867
value
827
shipping
846
returns
732
quality
778