When I first started the orders came right away now it seams to take longer for my orders. Other than it taking longer so far I'm happy with Wish.
I just want ladies to know, that Wish sizes are for children not for adults. Then when you try to get a refund, be prepared to jump through hoops.
Takes a while to get the item you purchased like a month or 2 and it's not that great of quality usually but you get what u pay for
Hi Lucas. This is far from the experience that we strive to provide and want to make things right. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line. We look forward to hearing from you.
Ordered 7 items in may and only 1 of them came. It is now july and have not received the other 6 items. Cannot get hold of customer support.
Hi Ron, we're here to help! We'd like the chance to turn your experience around and to make things right. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line.
I have made many orders through Wish and have always received exactly what I ordered in exactly the way I thought it would be. The problem with most negative reviews seems to be that nobody understands that Wish is not the company you're buying from, it's a middle-man.
Wish is similar to Amazon, Ebay Stores, Milanoo, or Aliexpress in that they are a company that works as a go-between from seller to consumer.
Wish does not make anything themselves and you're not buying from Wish. Wish is basically a third-party that allows sellers to keep costs down and consumers to pay less. That's about it. Wish processes your payment the same way Amazon processed my payment to an independent seller that I purchased from a couple days ago. The items you see are listed by different sellers that have their own stores: they choose which items they want to sell at what cost, and Wish lists them on their app/website. You can always read the reviews to a particular item and individual stores (HINT: if there isn't a review, DON'T BUY IT DUMMY), and you can swipe to "relevant items" to see similar/identical items to compare, making it actually fairly easy to figure out which ones are worth buying from.
Shipping usually takes a very long time as nearly everything comes directly from China. There is definitely a risk of receiving an incorrect or defective item, but common sense and due diligence are your best tools to avoid such circumstances. I personally have made about 10 orders through Wish this year, and I absolutely love it. You have to be diligent in reading reviews and asking questions to the seller directly if you have any concerns, but that should be par for the course as far as making any sort of investment is concerned.
As long as you use your head and do your research into what you're ordering and who you're ordering it from, this is a fantastic app that I would recommend to anyone.
Take the money, no help, dont give a tose, order was delivered 4 hrs away and not to me same happend to 2 mates we all have gone to paypal now
JUST A BIG CON
Items were sent to Ocho Rios Post Office i was not informed and the item s were return item # RQ *******9700 large Gray
And ******* CN. Kindly informed if same will be returne or i will be re-embursed
Ordered a pair of specs for £1.80 and they debitted my account for £287 after contacting customer support and applying for a refund they've locked me out my account total $#*!ing SCAMMERS!
Not stable when it comes to clothing
The clothes itself is never like the measurements that are specified.
Pretty dissapointing
I lost order no.
Order on 08/11/2016
Multi function Cool outdoor sport leg bag.
Kindly acknowledge
Email to us:
*******@yahoo.com
Need more choices in American sizes, bought bra's that no way fit my size even though I ordered 44dd size.
Not worth even a star. All good reviews are totally fake. Don't waste your time and money.
Scam! Sacm! Scam!
We're here to help, Sarah! So we can learn more, please send an email to reviews@wish.com with "Sitejabber Review" in the subject line. We look forward to your response.
Is there anyone who can make that $#*!ty wish disappear. Would not pay single cent for that garbage. Tottaly scam
Hi Pawel. This is far from the experience that we strive to provide and want to make things right. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line. We look forward to hearing from you.
Do Not and I repeat, DO NOT purchase anything from this scam site out of Asia. They still your money. I have lost so much money on this site and they say they are refunding me and never do. When you try to reach "customer support" it's just an automated service that throws out generic answers to your concerns. I finally withdrew my account when I repeatedly reached out to let them know that some of my items weren't delivered. Generic response after a generic response. I got fed up and demanded someone call me. Of course, they couldn't because they are a scam. They don't have any real, human customer support. They kept telling me that my iten was delivered and I kept responding that it hadn't been delivered. Two of the items, I did the "pay half, pay later" and told them I wanted a refund for the first half and by aby means, do not charge my card for the other half when it's due. I deleted ny CC info off the account but had a feeling that wouldn't be enough, I was sure they had it recorded. So I cancelled the card I was using on the site. It'a good thing because sure enough, they still tried to charge my card on that date. Not only have I lost money from this site on fake delivered merchandise but they tried to get even more.
Hi Meadow. We want to learn more and to provide you with a permanent solution. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line.
I got my wardrobe but the pieces to make it were from a different model so wasn't easy and it's not 100% but ok I am happy enough.
NONE OF THE CLOTHING THEY ADVERTIZE IS TRUE TO SIZE ALL GARMENTS ARE CHEAPLY MADE IN ORDER TO RETURN THEY MAKE YOU JUMP THROUGH HOOPS... SAVE YOUR MONEY
Hi Donna. We want to learn more and to provide you with a permanent solution. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line.
Very poor quality of the calipers on my last order compared to the same ones I ordered 6 months ago, complant was made nothing was done about it.
Answer: Wish your company charged my checking account $114.75, I have been trying to contact your company several times and get no respond form you by email, tried that fake phone number that's a joke... Where is my orders or my refund for 114.75 your company charged out of my checking account. I am going to have my Bank and credit card company look into this matter... PLEASE RESPOND.(shame on your poor services) I have ordered hundreds of dollars form WISH I can't say it enough how disappointed I am in wish, I ordered several items that was not right I got in touch with wish company about the the mistake right away I was told it was to late to do any thing about the items. I ordered two black king size comforter you sent me two black satin king size sheet set, I ordered black satin two piece medium size sleep ware you sent me a size small, I ordered a medium black suit jacket, you sent me a size small. I have ordered to much form your company for you all to treat me this way..
Answer: Yes, delete the app from your device. They will send you stuff you looked at! Bought a $7 item, was charged $97. Turns out everything I looked at, they billed me for and shipped. I only got $70 back.
Answer: They can't be trusted at all.
Answer: Honestly it depends on what u order. I found most of the stuff is ok quality. Not wonderful but not poor quality. Everything is always smaller then what it says so keep that in mind. My biggest issue with them is the customer support sucks. No way to contact them other then email, and the issue never gets resolved. Shipping is horrible. Plan for about 2 months after ordering. They give u estimated shopping time then add 2 wks. So answer to your question items are not the best but not the worst of quality either.
Answer: Very cheap knock off merchandise. I placed an order for about 70 items on a single order, out of those 70 I have received 9 items. *3* where broken, *4* was the wrong item and *2* were such poor quality it was unusable. And yes it has been about 7 wks. Since I placed my order. The tracking numbers DO NOT work in the USA. And if you go through their site it's all in Chinese. I found all of the same items on EBay from same companies and tried them out and guess, I got a USA tracking number, and my item arrived in 2 wks.! So unless you just want to waist your money DO NOT ORDER FROM WISH.COM!
Answer: I found more bad seller's than good. Was also told a item had been delivered to my address. The item did arrive 3 weeks later. Another seller told me item had been dispatched then told me it was out of stock on each occasion customer service was really bad if you like a gamble this is the site
Answer: Everything typically takes forever to get to buyer if it gets to you at all, then Wish says 5 more days, 5 more days all the while they have your money, if you do get your order and it isn't right or defective they expect you to return the item on your dime regardless that it was their mistake which is illegal. There is no customer service, you have to email then eventually call your bank or file a complaint with the District attorney about Wish which I had to do in order to get my refund. I have not ordered anything else from Wish and warn people about them. So in my opinion beware order from someone else
Answer: They are, just some do take a little more work to come over if you put more coats on to make darker
Answer: I have answered this many times and my answer is always the same. Read the reviews! Some items are junk, and if so, people will comment. The clothes are sized for the Asian market and therefore are many sizes smaller. I wear a medium and ordered the one article of clothing I have ordered in an xxl and it just fit. Clothing tends to be on cheap side, too. Watches and jewelry tend to be a good deal and I have ordered many watches as gifts ans have averaged $3-$5. They look expensive and some even say CK on them. I ordered a $70 purse that I didn't use for several months and when I did, the zipper broke. I took a picture of it, sent it to customer service and received a refund within an hour. Didn't even have to send the item back. Items can take up to a month and if you complain, they usually offer a refund, but even with the refund, I have received the item every time. Have patience and read the reviews and you will be good to go!
Answer: Well if you bought it and try returning it I think it'll be a waste because of shipping, but usually you would get the money back. Oh and just so you know when they say that shipping is $1 sometime it's really not. I ordered something and shipping was way more then expected.
Wish has a rating of 1.7 stars from 8,285 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Wish most frequently mention customer service, delivery date and credit card. Wish ranks 590th among Marketplace sites.
Hi Debora. This is far from the experience that we strive to provide and want to make things right. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line. We look forward to hearing from you.