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How would you rate Wish?
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California
1 review
1 helpful vote
Follow Mavis P.
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I love shopping on wish.
February 22, 2018

All stuff I order very satisfy with purchase affordable thankyou worth the wait. Great quality and quantity very glad it's convienent.

Date of experience: February 20, 2018
Australia
2 reviews
0 helpful votes
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Love the sight and have basically satisfied with my purchases. Also gtateful for the return policy while getting used to sizing.

Date of experience: June 18, 2018
Wisconsin
2 reviews
0 helpful votes
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Love it
December 20, 2017

Very nice app, site awesome prices awesome products major in love... it's addicting and I check daily see what's being sold.

Date of experience: December 20, 2017
Singapore
1 review
0 helpful votes
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Trustworthy
June 17, 2018

Fast on delivery than u expect, quality is suits for the price, promt replies if u have a question or complain

Date of experience: June 15, 2018
Slovakia
1 review
0 helpful votes
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Awefull shop
February 28, 2018

Thanks for your online shop. Its wery comfort to buying through wish. ;). i do not really know what to say here

Date of experience: February 26, 2018
New York
1 review
0 helpful votes
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Love the wish site
January 14, 2018

Love the wish site great items great service
Even though I didnt get an item they were fast in helping me

Date of experience: January 14, 2018
Canada
2 reviews
0 helpful votes
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Satisfaction
January 12, 2018

I have beeing buying with wish for the past 4 yrs... mostly satisfied, few things not but the rest it's fine.

Date of experience: January 12, 2018
Canada
1 review
0 helpful votes
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Lousy
September 29, 2020

I ordered a pink ice cream machine and they sent me a pink blender. There customer service sucks won't order again.

Date of experience: September 29, 2020
Wish C. Wish Rep
over a year old

Hi Linda. We want to learn more and to provide you with a permanent solution. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line.

GB
1 review
0 helpful votes
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Appalling service, item didn't even turn up.
Worst device, impossible to get through to a person.
Must be a fraudulent company

Date of experience: February 3, 2021
Wish C. Wish Rep
over a year old

Hi Gareth. We want to learn more and to provide you with a permanent solution. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line.

Nevada
1 review
0 helpful votes
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Ordered a slicer, they substituted a cheap one. Can not get a refund, unless I pay to ship it back. Yuk.

Date of experience: November 27, 2020
Wish C. Wish Rep
over a year old

Hi Jerry. Your experience is very important to us and we'd like to provide you with a solution. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line. Thank you!

Texas
1 review
4 helpful votes
Follow N A.
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Products pictured on the app and the way they are described are NOT AT ALL how you will receive them! By the time you receive your item you have that much less of time to return it, if you so choose to. They try to say how they will make it right and refund your money... I'M HERE TO TELL YOU... THEY WILL NOT! They want you to take pictures of the product in order to get a refund, exchange, etc., which I did and with in the 30 day period ( I even offered to mail it back at my expense). The problem also is that you NEVER deal with one person. You send in your request and Susan with Customer Service will reply and has a question for you. As you respond, you then get a response from a John with Customer Service who is now responding with a totally different outlook on how he feels the situation should be taken care of. Bottom line... they give you the runaround and It's a BIG SCAM! Needless to say I'm out $102 for a defective Professional Airbrush Makeup System Kit that doesn't blow out air as it should (I can blow air harder than this thing can) and stuck with this machine that doesn't work! DO NOT ORDER FROM WISH!

Date of experience: August 2, 2017
Greece
1 review
15 helpful votes
Follow Terry T.
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This is a San Fransisco based company with probably good intentions and hopes on being the next Amazon. Will they succed? Not likely.
All the suppliers on this site are direct from China, which keeps the costs very low and that is atracting millions of customers from around the world.The problem is that 90% of the suppliers are scam artists. People pay for goods and never receive them.The tracking numbers given out is almost always a fake. And the info given on this site about the location of your pkg is bull.
If you are are in the lucky 10% that actually recieves a pkg you'll soon realize that the item is total rubbish In which case you'll feel like a bigger fool.
There is little or no customer service wich means you will most likely loose your hard earned money. I don't believe that Wish's management is unaware of the problems but it seems they aren't too eager to solve them. I hear they are waiting for a buyout
Ebay and Amazon are still the safest choices. Stay clear of phoney wishes

Date of experience: January 2, 2016
New York
1 review
0 helpful votes
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Not happy with your used mask for your face or broken pen I am still upset about this deisgusting gross! And I threw it all out in the garage!

Date of experience: June 15, 2018
North Carolina
1 review
1 helpful vote
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Selling fake stuff
December 15, 2020

They sold me some fake hair uugghh and it sucks I'm not gonna do all that they are fake $#*! hell I don't want to shop with them anymore

Date of experience: December 15, 2020
Wish C. Wish Rep
over a year old

Hi Tammy. This is far from the experience that we strive to provide and want to make things right. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line. We look forward to hearing from you.

GB
1 review
0 helpful votes
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I would give it 0 stars if I could! Ordered a golf net on 27th March on the basis the delivery would be with me between 3-7th May (birthday present). It didn't arrive by 7th May so i contacted them asking for a refund and was told it would now be with me by 22nd May. I then waited over another 2 weeks and it didn't arrive by 22nd May. I am now demanding a refund under Consumer Rights Act 2015 and they keep ignoring my request and simply sending the same email over and over again. They are now saying to get in touch after 6th June if it doesn't arrive. This is the 3rd delivery date and they told me after the 2nd one to get in touch if it doesn't arrive. But when you get in touch after it doesn't arrive, they do nothing - tell you to wait again and give you another date over 2 weeks in future. Absolutely shocking service, would never ever use again in a million years and will be making a point of making reviews on them so everybody knows they will take your money, not deliver, and ignore your rights as a consumer!

Date of experience: May 27, 2020
Wish C. Wish Rep
over a year old

Hi Sheryl. This is far from the experience that we strive to provide and want to make things right. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line. We look forward to hearing from you.

Illinois
1 review
0 helpful votes
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We received it and timely manner
February 23, 2018

The Set it up was a little difficult to do and it don't hold that many of all contact numbers only a few also the volume is too low.

Date of experience: February 20, 2018
Canada
1 review
0 helpful votes
Follow S Y.
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Slow delivery
August 4, 2020

I have been waiting almost 3 months for my product to arrive. It is almost impossible to talk with a real person. I will never order from Wish again!

Date of experience: August 4, 2020
Wish C. Wish Rep
over a year old

Hi there, we're here to help! We'd like the chance to turn your experience around and to make things right. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line.

Canada
3 reviews
7 helpful votes
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Would never ever use another Chinese app again and that is just what this is. Send wrong size gave me refund back again but stuff is very poor grade!

Date of experience: June 14, 2017
Canada
1 review
0 helpful votes
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Wish needs to get its $#*! together when it comes to shipping, Ive had packages show up months after the date, only site Ive ever had this issue with

Date of experience: June 13, 2018
Cameroon
8 reviews
8 helpful votes
Follow Ndemazea B.
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Don't be deceived. Wish isn't a good site. Go elsewhere. You will just end up wasting your money without getting what you want or the way you want it

Date of experience: May 24, 2019

Overview

Wish has a rating of 1.7 stars from 8,285 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Wish most frequently mention customer service, delivery date and credit card. Wish ranks 590th among Marketplace sites.

service
867
value
827
shipping
846
returns
732
quality
778