Wish

The first thing to know is that, when you place an order, your bank account is debited the next day of course, but you never receive an order confirmation! The only proof is supposed to be listed in an "order history", which happens to be unprecise and not complete; then you loose proper trace and they are the ones to ask you for details when they should on the contrary have all elements on hand. As a matter of fact, I made a trial with 3 orders as far back as Sept. 28... only 1 was properly delivered mid-december, the second one not delivered, the third one delivered partially end-december with main item missing, another item 1 piece of of 2. The so-called after-sales service is a succession of "clones" who do not read the text and just try to transfer the issue to the next colleague. All of this to return you to the "Wish assistant" which is a robot...(Good luck for the discussion!). The order history was not complete, -one order missing- something I complained about because no order confirmation received separately for any order and, no surprise, that is the main order which was not fulfilled properly. Their system obviously is blind, you can feel that the "support" has a very low level of information about the orders and they have no reliable tracking of the orders, neither with their suppliers. The advertisement consists in luring the customer and confusing him with nice pictures, but most of the time the price is set for only a component of the product picture you see. I transmitted all snapshots, pictures of delivered items, bank debit dates (immediate!) and facts, but they would not take it into account and you face a wall. Ultimately I copied the founder's email address and Connie Chang's address of my last mail with the support. I lost most of the orders money but I drop the idea of wasting further time in arguing. Fatigue. I am sending copy of the whole correspondence to Forbes, as they interviewed and praised the founder. We'll see how they consider the real consumers'experience. FORGET ABOUT WISH!

Before I read any reviews, I thought that I would try and save some money (I'm on disability) and get a couple items on wish.com. Boy, was I in for an ordeal. I placed my order on May 18th for a watch, fidget spinner, and what I thought was a fidget cube. Turns out that after I placed my order, the fidget cube changed their description to tell me that I just ordered the box to put the cube in.

It's June 21st now, and even allowing the 32 days of delivery that they say, I still haven't gotten my items, nor my full refund for some of my items. I have dutifly watched the tracking and went to the tracking websites (all in Chinese mind you). Everything arrived May 19th or 20th in my city and yet when I called ALL mail and package delivery places in my city, the tracking number provided by Wish is not valid.

I phoned all the carriers overseas (costing me over $10 in calls) only to get the same response: "The number you have called is invalid or not in service at this time.".

NEVER shop with Wish, despite how tempting saving a few dollars looks. I will be sharing my terrible experience with Geek (a Wish company) as well.

NEVER RECEIVED MY ITEM. Contacted them 4 times no response and never returned my emails nor did I receive my refund!
DO NOT ORDER from them horrible service Minus zero Stars 6/27/21

I love shopping with Wish but I must admit it is addictive.
I bought some weight loss patches and only received 1/2 my order and Wish didn't hesitate to give me a refund. I felt the patches didn't suppress my appetite.
I purchased a nice blue top from them and I loved that top so much that I ordered 2 for my adult daughter.
I ordered a bluetooth speaker for my teen son and it is that awesome that he takes it everywhere as it is also a power bank for his phone. I have ordered another one for my daughter.
I have ordered toys for my grand kids. The alphabet snake is smaller than expected, the building pack was also a lot smaller thanexpected and theirfore the pieces are too small and dangerous for a child under 6.
The fidget spinners are great. The daughter, son and grandkids all have them.
I bought sheer curtains and they were good.
I also got a nurse watch arrive today. It is nice but I have not had it long enough to see if it keeps correct time. My son bought a beautiful shockproof, waterproof sports military watch that keeps time and has a blue night light.

My advice is to study the item detail and reviews before ordering the products.

Someone told me about wish.com so I happily went to the site, read every review of the items I bought - most of which were ladies' clothing. I read each item description carefully and ordered exactly as specified as to measurements. The site does not have any "order history" shown after you order so forget getting that - you will get a confirmation of what you ordered - so save those.

The real problem is the poor quality of the merchandise. If you are in North America, you have a certain expectation as to the quality you expect. It is not likely you have ever seen fabrics as thin and cheap as the ones you will get. Even the more expensive items are not what you think they will be - nor will they fit you even if you have ordered precisely to measurements. Forget sending them back - you just have to put everything in the garbage since no one will buy these for free in a thrift shop. Whatever "fabrics" are used are nothing like you have ever seen before.

I also ordered a few household items - all of which were totally useless - tiny sizes, poor quality - nothing that would come near the least of expectations in a North American customer. Think of a giant flea market where strange, cheap things are sold for $1 - this is what you get.

You truly get what you pay for at wish.com - but for garments, one of which I paid $18 for (a blouse marked on the site as costing $79 in regular store) - was worthless - made of some cheap polyester and simply not wearable by a size 8 person - must have been a 2 sizing.

I spent about $200 and got not one single thing that looked as good as the cheapest stuff in Wal-Mart or K-Mart. Those stores would not buy this stuff. This is all flea market stuff.

And the stuff comes from various vendors around the world, the label on the envelope is so small you can barely read it and there is no paperwork - nor any order history at wish.com.

I bought an aluminum folding table from a store on wish through the app. It was, with shipping, around $30. The tracking information said that the package was delivered on September 25th. I kindly told wish that it was not delivered to my address, and that I would have seen it had it been. They wouldn't help me at all in this matter. I contacted the post office who said that they would look into it. The post office called me back and told me that it was mailed to a completely different address in pottstown. I tried contacting wish again to tell them. Nothing happened. Even when I asked to speak to a manager. A few days later the post office contacted me back again to tell me that the tracking information wish had sent me was to a package with a different address and name on it. It wasn't my package. The seller is a scammer. I tried telling wish this again, to reopen the ticket, to recover my money. They have stopped replying to me, even after seeing the evidence, they have called it "resolved". No matter how many messages I send them, their customer service team is garbage and will not refund my money, even after looking at comments made on the sellers site (after I bought the item) showing that many people were having the same problem. And here's the kicker, they haven't shut the seller down yet. This is complete horse crap. I will never be using wish again nor will I recommend them and I will always talk bad about them after this experience.

I have ordered forr a hoodie from Wish.com. After nearly waiting for a month I kepy on chasing them, but no use. They kept on assuring me that the product is on its way and extended the deadline.
Finaly after nearly 2 months they could no morevtake my mails and refunder the amount. However the money has still not come back to my account.
It is a waste of time, money and effort. PLEASE REFRAIN FORM USING WISH.COM!
Better to spend more and ordee from popula sites like AMAZON.

Terrible. They took my money and never sent me the sunglasses. A complete scam. Never buy from them.