Veronica L.

I bought an aluminum folding table from a store on wish through the app. It was, with shipping, around $30. The tracking information said that the package was delivered on September 25th. I kindly told wish that it was not delivered to my address, and that I would have seen it had it been. They wouldn't help me at all in this matter. I contacted the post office who said that they would look into it. The post office called me back and told me that it was mailed to a completely different address in pottstown. I tried contacting wish again to tell them. Nothing happened. Even when I asked to speak to a manager. A few days later the post office contacted me back again to tell me that the tracking information wish had sent me was to a package with a different address and name on it. It wasn't my package. The seller is a scammer. I tried telling wish this again, to reopen the ticket, to recover my money. They have stopped replying to me, even after seeing the evidence, they have called it "resolved". No matter how many messages I send them, their customer service team is garbage and will not refund my money, even after looking at comments made on the sellers site (after I bought the item) showing that many people were having the same problem. And here's the kicker, they haven't shut the seller down yet. This is complete horse crap. I will never be using wish again nor will I recommend them and I will always talk bad about them after this experience.