I had ordered off of wish and paid about $50 an never got my things its a rip off an would not recommend and when I asked for a refund they said "were sorry that you had troubles" I am beyond pist
It may take a while to get the items but it is well worth it. The only problem is that I ordered large and it is still a bit snug in the arm area. Next time I'll order extra large.
I have never had any issues getting a return for items that I never recieved. However, they have the tendency to send you the wrong colors/patterns and sometimes "similar" products that aren't similar at all (eg: different brand of lipstick. Still lipstick but not the one I ordered)
You have to be cautious. Read reviews for the item AND the store reviews.
I have found it difficult contacting the stores selling the items, they tend to be unhelpful but when contacting the WISH support team directly, they're very good to make things right.
WARNING! EXPECT TO WAIT 1 month on all orders. It's from China. It drives me crazy seeing all the bad reviews just bc of slow shipping.
If you want fast shipping, but the same crap from Amazon for double the price.
Seriously, everything on wish is also on Amazon. For way more.
Generally I like the app.
Know if you see anything "name brand" it will be a fake/dupe. It may come close to comparison, you may just pay for the logo.
Either way, read reviews.
I have spent about $300 on items. Clothes don't fit, toys don't work or toooooo loud. Some items are ok, but just a few. It takes about 4-6 wks to receive it. I'm done, I won't be ordering any more.
I haven't received 9 items I ordered 7 months ago. They refuse to refund me! I complained regularly on the app, asking where my orders are, asking for refunds and all I get back is, I didn't let them know exactly before 30 days after the supposed delivery should have taken place and therefor no refund. Although I did inform them on the same app/notification board, more than once, before the 30 days that I did not receive my items.
How can they refuse to give me my refund for something I never received? That is stealing my money! I even have proof that the parcels never even arrived in my country (South Africa).
Oh yes, and the best part is, the few items I did receive, is very poor quality, didn't fit and not at all like the pictures, don't be fooled. AND I ended up paying so much shipping for it once I got to the post office to collect the parcels (that is for each item every time), I might as well could have bought something similar here in a retail store which would have been much better quality, fitted me and the same price in the end.
VERY VERY UNHAPPY!
Their slogan - "We have your back! You never have to worry when you shop on Wish" - SO NOT TRUE
I ordered in Nov21. Message from wish that it arrived 6th December in SA. Track no of P Office.
BUT still up to today 29th Jan 2022
Nothing.
Bad bad bad
Exellent choice. Quick delivery. Easy tracking. I got already few things from this website. And will diffinetely will be buying more. Great and easy to manage app. My favourite. Highly recommended.
I bought a hoodie to small, I ask for a refund they said they will send it never sent it. No way to talk to anyone, they have you talking to a bull$#*! machine as customer service, $#*! WISH Y'ALL NEED TO BE SUED!
Last 3 items did not arrived
Wish refound the money but still it is not cool not receiving your order. I waited a lot and then nothing some of them were supposed to be a gift and i couldn't prepare
I have bought maybe 9 items from this company and all showed up. Exactly as stated and it all comes from CHINA. It's going to take time for it to ship. I have no complaints.
I love the many things offered on Wish and the prices are great. The tracking needs improvement and for products to actually arrive would be great too. I have had too many items not show.
Wish customer are nice promises are keep money back when item not receive or wrong item. Only thing not very like is advertised pictures of product wrongly price is not clear when customer click buy
Every time I find something that I want to buy I go to order it and the price and cost of shipping increases. For that reason I will no longer buy anything from this site.
My son a I both purchased this tool. They do not ratchet or expand.
It appears that there is no way that it could expand in the way its designed
This is a total SCAM
Hi Paul, we're here to help! We'd like the chance to turn your experience around and to make things right. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line.
You learn what to buy and watch for. What products are and sizes. The prices are worth what your getting. I keep coming back for more. And waiting at the mail box like a kid.
It was a nice ring but it didn't really fit. My friends finger turned green cause of it so we had to put it in rubbing alcohol to make sure it didn't stain her finger
This company is a scam. They get your banking information then drain your bank account. There is no way to get a hold of the company we ended up having to report as as fraud.
I received my first order today. I'VE BEEN TRYING TO FIND OUT HOW TO RETURN IT FOR A REFUND. I'VE BEEN ON THE COMPUTER FOR HOURS WITH NO RESULTS. They want me to pay $5. To get the page I need to make a return?! Stay far away from this company. I'm about to call the BBB!
Worst experience ever, placed my order on 24th of April and after month and half dated 05th June received just 1 parcel out of my 5 parcels(Baby towel made of China) and of worst quality ever, they post something else on their website and deliver absolutely different quality and stuff altogether
Reached out to them many times for my parcels but no progress when it comes to product delivery
Hi Junaid. We want to learn more and to provide you with a permanent solution. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line.
They refunded my money after a few days. They never responded in regards to why my purchases were not going to be shipped but I was happy to have my money back.
They are terrible. They charged my account and then marked the items as refunded. I have not gotten a refund though. DO NOT SPEND MONEY ON THIS SITE.
Overview
The company's reputation is significantly marred by persistent complaints regarding poor customer service and product quality. Customers frequently report issues with delayed deliveries, inadequate responses from support staff, and difficulties in obtaining refunds or returns. Many express frustration over receiving defective or misrepresented items, leading to sentiments of being scammed. While some customers have had satisfactory experiences with certain products, the overwhelming trend highlights a lack of reliability and accountability. Overall, the company faces a critical need to enhance its customer service practices and improve product quality to restore consumer trust.
This summary is generated by AI, based on text from customer reviews
- Visit Website
- San Francisco, CA
- Edit business info
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Wouter. Your experience is very important to us and we'd like to provide you with a solution. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line. Thank you!