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WishReviews 8,284

1.7

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Wish Reviews Summary

The company's reputation is significantly marred by persistent complaints regarding poor customer service and product quality. Customers frequently report issues with delayed deliveries, inadequate responses from support staff, and difficulties in obtaining refunds or returns. Many express frustration over receiving defective or misrepresented items, leading to sentiments of being scammed. While some customers have had satisfactory experiences with certain products, the overwhelming trend highlights a lack of reliability and accountability. Overall, the company faces a critical need to enhance its customer service practices and improve product quality to restore consumer trust.

This summary is generated by AI, based on text from customer reviews

service
866
value
826
shipping
845
returns
731
quality
777

We monitor reviews for authenticity

Italy
1 review
0 helpful votes
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Ho chiesto perché l'app non mi ha assegnato i punti per la valutazione dei 3 articoli con foto e video nel fra tempo che le foto sono state pubblicate ma le risposte sono state senza capire che cosa stavo chiedendo.
E ancora oggi a me mancano 120 punti.

Date of experience: February 23, 2018
Tennessee
1 review
0 helpful votes
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Best app ever.
February 25, 2018

I love shopping on wish! I can find anything! Easy to find what you are looking for plus things you didnt know you needed.

Date of experience: February 23, 2018
Washington
1 review
0 helpful votes
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Almost completely satisfied
February 25, 2018

The only thing that frustrates me is when I get the wrong items. I do get an immediate refund and am VERY happy about that. But I would rather have the items ordered.

Date of experience: February 23, 2018
Ireland
1 review
0 helpful votes
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Great site with lots to choose from. Fast delivery on nearly everything. I've gotten great quality products at a fraction of the cost

Date of experience: February 23, 2018
New Mexico
1 review
0 helpful votes
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Merchandise comes in timely manner. Reviews, sizes, colors and much more available on the page of the product. Refund policy available. Feedback and support available.

Date of experience: February 23, 2018
Washington
1 review
0 helpful votes
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The best site ever.
February 25, 2018

I really like Wish, it is by far the best site to buy anything. The fact that that they back every purchase is fantastic. I just wish I knew of their warranty from the beginning. THANK YOU WISH!

Date of experience: February 23, 2018
Tennessee
1 review
0 helpful votes
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Amazing
February 25, 2018

Me gustan todos los productos, sobre todo lo que mas me gusta es el Respeto a la informacion, hasta ahora no tengo ningun problema cuando no he recibido mis productos han devuelto mi dinero y eso es genial,, thk so much

Date of experience: February 22, 2018
North Carolina
1 review
0 helpful votes
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I order a over the shoulder bag and when it came it was a change purse. Than i ordered a hover board and it came as the bag to carry the board. So now Im scared to order anything.

Date of experience: February 22, 2018
California
1 review
1 helpful vote
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Awesome One Stop Shopping
February 25, 2018

Superior customer service! Never have to worry if a product is unsatisfactory. Wish always takes care of you.

Date of experience: February 22, 2018
Arkansas
1 review
5 helpful votes
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Everything comes from China. Shipping rates and time is ridiculous. You don't get the shipping rate till you you pick the item and pay. Ordered 4 items 2 months ago. I have received 2 items so far. They are cheap and it is just not worth it. They send you emails stating your items may be a little late and asking if you got it yet? They don; t even know because it's coming from CHINA! Now way to track it or get in touch with customer service. It's on a very gray line of being a scam in my book!

Date of experience: February 22, 2018
Georgia
1 review
0 helpful votes
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Products recieved broken
February 25, 2018

There were 3 times out of probably 100 orders that were received broken. I couldn't get a refund because I am old school. I have a computer, house phone and regular camera that takes film. But like I said. I have had at least 100 items received from WISH. I love the items and I hope to keep ordering. The prices are affordable most of the time..

Date of experience: February 22, 2018
Canada
1 review
0 helpful votes
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Happy
February 25, 2018

Im happy for all the thing a buy at the begining it was verry long to receive the thing a buy but now after 2 week my purchase have been delivery

Date of experience: February 22, 2018
California
1 review
0 helpful votes
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A wish upon a star
February 25, 2018

Most vendors are reliable and produce pleasing results. Although I've had some less than glorious experiences every now and then, the last 3+ years as a customer on Wish have been overall worth it. From art and school supplies to trendy outfits and skin care products to duvet covers and kitchen appliances, Wish has it all!

Date of experience: February 22, 2018
Arizona
1 review
0 helpful votes
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Me gusta
February 25, 2018

Me gustaría que los pedidos no tarden mucho en llegar por lo regular tardan asta más de mes en llegar

Date of experience: February 22, 2018
Canada
1 review
0 helpful votes
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I luv WISH
February 25, 2018

Excellent customer service. Great choices. Many products to choose from. Prices are better then at local stores. Household products better than the DOLLARAMA.

Date of experience: February 22, 2018
Montana
1 review
0 helpful votes
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Great price and delivery
February 25, 2018

The price was awesome and it showed up sooner than I expected. I will definitely buy more from this seller.

Date of experience: February 22, 2018
Mexico
1 review
0 helpful votes
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Where are my things?
February 25, 2018

Of all the things that I bought, only one item was delivered. Is it that hard to deliver to Mexico? If so you should have informed me. I would like to give you a tip, how about you put the info about the carries that way I can pinch those item that can be delivered here.

Date of experience: February 22, 2018
New York
1 review
1 helpful vote
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Love this site!
February 25, 2018

I have been shopping on here for a couple years... love shopping on wish things are cheap for people that don't have a lot of money... I buy a lot of things especially for Christmas...,
There jewelry is amazing always get many compliments... know one knows how cheap I got if for. ( hahaha)
Not that I have many issues... of the 1000s of items I have bought over the years but... if I ever did wish was fast to get the issue resolved. Very responsive to any questions... I may have.
Will continue to shop on this site...
I recommend only using PayPal... just like any thing out There is always risks. I just find using PayPal is a safer way to shop on any site out there.!
Thanks wish for making my and many of my friends a great experience... and a great site for all my shopping

Date of experience: February 22, 2018
France
1 review
1 helpful vote
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Très bon site
February 25, 2018

Une très bonne application je recommande on trouve de tout à des prix très bas j'adore wisch j'ai commandé beaucoup de choses dans tout les domaines vêtements bijoux accessoires sac à main chaussures et bien d'autres choses je suis très satisfaite

Date of experience: February 22, 2018
Kansas
2 reviews
1 helpful vote
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Customer Service
February 25, 2018

I had a problem with a product arriving damaged. I contacted customer service and within 48 hours, a refund was issued.

Date of experience: February 22, 2018