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The company's reputation is significantly marred by persistent complaints regarding poor customer service and product quality. Customers frequently report issues with delayed deliveries, inadequate responses from support staff, and difficulties in obtaining refunds or returns. Many express frustration over receiving defective or misrepresented items, leading to sentiments of being scammed. While some customers have had satisfactory experiences with certain products, the overwhelming trend highlights a lack of reliability and accountability. Overall, the company faces a critical need to enhance its customer service practices and improve product quality to restore consumer trust.
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Ho chiesto perché l'app non mi ha assegnato i punti per la valutazione dei 3 articoli con foto e video nel fra tempo che le foto sono state pubblicate ma le risposte sono state senza capire che cosa stavo chiedendo.
E ancora oggi a me mancano 120 punti.
I love shopping on wish! I can find anything! Easy to find what you are looking for plus things you didnt know you needed.
The only thing that frustrates me is when I get the wrong items. I do get an immediate refund and am VERY happy about that. But I would rather have the items ordered.
Great site with lots to choose from. Fast delivery on nearly everything. I've gotten great quality products at a fraction of the cost
Merchandise comes in timely manner. Reviews, sizes, colors and much more available on the page of the product. Refund policy available. Feedback and support available.
I really like Wish, it is by far the best site to buy anything. The fact that that they back every purchase is fantastic. I just wish I knew of their warranty from the beginning. THANK YOU WISH!
Me gustan todos los productos, sobre todo lo que mas me gusta es el Respeto a la informacion, hasta ahora no tengo ningun problema cuando no he recibido mis productos han devuelto mi dinero y eso es genial,, thk so much
I order a over the shoulder bag and when it came it was a change purse. Than i ordered a hover board and it came as the bag to carry the board. So now Im scared to order anything.
Superior customer service! Never have to worry if a product is unsatisfactory. Wish always takes care of you.
Everything comes from China. Shipping rates and time is ridiculous. You don't get the shipping rate till you you pick the item and pay. Ordered 4 items 2 months ago. I have received 2 items so far. They are cheap and it is just not worth it. They send you emails stating your items may be a little late and asking if you got it yet? They don; t even know because it's coming from CHINA! Now way to track it or get in touch with customer service. It's on a very gray line of being a scam in my book!
There were 3 times out of probably 100 orders that were received broken. I couldn't get a refund because I am old school. I have a computer, house phone and regular camera that takes film. But like I said. I have had at least 100 items received from WISH. I love the items and I hope to keep ordering. The prices are affordable most of the time..
Im happy for all the thing a buy at the begining it was verry long to receive the thing a buy but now after 2 week my purchase have been delivery
Most vendors are reliable and produce pleasing results. Although I've had some less than glorious experiences every now and then, the last 3+ years as a customer on Wish have been overall worth it. From art and school supplies to trendy outfits and skin care products to duvet covers and kitchen appliances, Wish has it all!
Excellent customer service. Great choices. Many products to choose from. Prices are better then at local stores. Household products better than the DOLLARAMA.
The price was awesome and it showed up sooner than I expected. I will definitely buy more from this seller.
Of all the things that I bought, only one item was delivered. Is it that hard to deliver to Mexico? If so you should have informed me. I would like to give you a tip, how about you put the info about the carries that way I can pinch those item that can be delivered here.
I have been shopping on here for a couple years... love shopping on wish things are cheap for people that don't have a lot of money... I buy a lot of things especially for Christmas...,
There jewelry is amazing always get many compliments... know one knows how cheap I got if for. ( hahaha)
Not that I have many issues... of the 1000s of items I have bought over the years but... if I ever did wish was fast to get the issue resolved. Very responsive to any questions... I may have.
Will continue to shop on this site...
I recommend only using PayPal... just like any thing out There is always risks. I just find using PayPal is a safer way to shop on any site out there.!
Thanks wish for making my and many of my friends a great experience... and a great site for all my shopping
Une très bonne application je recommande on trouve de tout à des prix très bas j'adore wisch j'ai commandé beaucoup de choses dans tout les domaines vêtements bijoux accessoires sac à main chaussures et bien d'autres choses je suis très satisfaite
I had a problem with a product arriving damaged. I contacted customer service and within 48 hours, a refund was issued.
Answer: Wish your company charged my checking account $114.75, I have been trying to contact your company several times and get no respond form you by email, tried that fake phone number that's a joke... Where is my orders or my refund for 114.75 your company charged out of my checking account. I am going to have my Bank and credit card company look into this matter... PLEASE RESPOND.(shame on your poor services) I have ordered hundreds of dollars form WISH I can't say it enough how disappointed I am in wish, I ordered several items that was not right I got in touch with wish company about the the mistake right away I was told it was to late to do any thing about the items. I ordered two black king size comforter you sent me two black satin king size sheet set, I ordered black satin two piece medium size sleep ware you sent me a size small, I ordered a medium black suit jacket, you sent me a size small. I have ordered to much form your company for you all to treat me this way..
Answer: Yes, delete the app from your device. They will send you stuff you looked at! Bought a $7 item, was charged $97. Turns out everything I looked at, they billed me for and shipped. I only got $70 back.
Answer: They can't be trusted at all.
Answer: Honestly it depends on what u order. I found most of the stuff is ok quality. Not wonderful but not poor quality. Everything is always smaller then what it says so keep that in mind. My biggest issue with them is the customer support sucks. No way to contact them other then email, and the issue never gets resolved. Shipping is horrible. Plan for about 2 months after ordering. They give u estimated shopping time then add 2 wks. So answer to your question items are not the best but not the worst of quality either.
Answer: Very cheap knock off merchandise. I placed an order for about 70 items on a single order, out of those 70 I have received 9 items. *3* where broken, *4* was the wrong item and *2* were such poor quality it was unusable. And yes it has been about 7 wks. Since I placed my order. The tracking numbers DO NOT work in the USA. And if you go through their site it's all in Chinese. I found all of the same items on EBay from same companies and tried them out and guess, I got a USA tracking number, and my item arrived in 2 wks.! So unless you just want to waist your money DO NOT ORDER FROM WISH.COM!
Answer: I found more bad seller's than good. Was also told a item had been delivered to my address. The item did arrive 3 weeks later. Another seller told me item had been dispatched then told me it was out of stock on each occasion customer service was really bad if you like a gamble this is the site
Answer: Everything typically takes forever to get to buyer if it gets to you at all, then Wish says 5 more days, 5 more days all the while they have your money, if you do get your order and it isn't right or defective they expect you to return the item on your dime regardless that it was their mistake which is illegal. There is no customer service, you have to email then eventually call your bank or file a complaint with the District attorney about Wish which I had to do in order to get my refund. I have not ordered anything else from Wish and warn people about them. So in my opinion beware order from someone else
Answer: They are, just some do take a little more work to come over if you put more coats on to make darker
Answer: I have answered this many times and my answer is always the same. Read the reviews! Some items are junk, and if so, people will comment. The clothes are sized for the Asian market and therefore are many sizes smaller. I wear a medium and ordered the one article of clothing I have ordered in an xxl and it just fit. Clothing tends to be on cheap side, too. Watches and jewelry tend to be a good deal and I have ordered many watches as gifts ans have averaged $3-$5. They look expensive and some even say CK on them. I ordered a $70 purse that I didn't use for several months and when I did, the zipper broke. I took a picture of it, sent it to customer service and received a refund within an hour. Didn't even have to send the item back. Items can take up to a month and if you complain, they usually offer a refund, but even with the refund, I have received the item every time. Have patience and read the reviews and you will be good to go!
Answer: Well if you bought it and try returning it I think it'll be a waste because of shipping, but usually you would get the money back. Oh and just so you know when they say that shipping is $1 sometime it's really not. I ordered something and shipping was way more then expected.