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The company's reputation is significantly marred by persistent complaints regarding poor customer service and product quality. Customers frequently report issues with delayed deliveries, inadequate responses from support staff, and difficulties in obtaining refunds or returns. Many express frustration over receiving defective or misrepresented items, leading to sentiments of being scammed. While some customers have had satisfactory experiences with certain products, the overwhelming trend highlights a lack of reliability and accountability. Overall, the company faces a critical need to enhance its customer service practices and improve product quality to restore consumer trust.
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Some items coming through wŕong and not what I ordered...
I've had both good and bad shopping experiences through wish. But overall I love wish and it's variety of stuff it sells. It makes a great place to get Christmas, birthday and anniversary gifts from.
Bei prodotti prezzi contenuti solo spedizione un Po lenta per alcuni di questi prodotti, Si riuscisse a migliorare questo darei 5 stelle
Quelques fois les articles n'arrivent pas.
Il y a aussi des articles de très mauvaise qualité. Il faut faire attention. Sinon ce n'est pas cher. Donc on s'y retrouve
I would like to get my items on time. If my items don't arrive on time or if I never get them. Please send it out again. I don't want a refund.
Optijd leveren niet elke keer een datum verplaatsten
Voor de rest prima, leverings termijn mag wel wat
Korter
Great product, fast service. No unexpected surprises. Would definitely purchase again and recommend.
Estoy muy satisfecha con todas las compras que he pedido en Wish. Los productos son de muy buena calidad y Muy buenos precios.
Most of the time things get here. Sometimes they don't. It's pretty much impossible to contact sellers directly.
Thank for geek
Good price and easy buy
Customer service is very helpful and polite
Sellers are very good
Everything came on time and was in perfect condition. I loved it. I cant wait to order more stuff...
I am very happy and satisfied with Wish.
It is a very trust worthy shopping site.
All of my orders were on due date or before the due date. What i expect from Wish I recieve my expectation. Thanks to the staff workers, I am very greatfull with Wish's customer support.
Thank You Wish!
Most items okay. The only bad thing is the delivery time. Will never buy clothes the sizes are way out.
Wish is the reliable shopping site so i like Wish so much. I bought many thing from the Geek. Thank you wish.
Wish customer are nice promises are keep money back when item not receive or wrong item. Only thing not very like is advertised pictures of product wrongly price is not clear when customer click buy
I haven't had all my purchases in the time & some of them are lost.
Very bad service, I waste my money and time. I'll never buy in wish.
Thank you
Answer: Wish your company charged my checking account $114.75, I have been trying to contact your company several times and get no respond form you by email, tried that fake phone number that's a joke... Where is my orders or my refund for 114.75 your company charged out of my checking account. I am going to have my Bank and credit card company look into this matter... PLEASE RESPOND.(shame on your poor services) I have ordered hundreds of dollars form WISH I can't say it enough how disappointed I am in wish, I ordered several items that was not right I got in touch with wish company about the the mistake right away I was told it was to late to do any thing about the items. I ordered two black king size comforter you sent me two black satin king size sheet set, I ordered black satin two piece medium size sleep ware you sent me a size small, I ordered a medium black suit jacket, you sent me a size small. I have ordered to much form your company for you all to treat me this way..
Answer: Yes, delete the app from your device. They will send you stuff you looked at! Bought a $7 item, was charged $97. Turns out everything I looked at, they billed me for and shipped. I only got $70 back.
Answer: They can't be trusted at all.
Answer: Honestly it depends on what u order. I found most of the stuff is ok quality. Not wonderful but not poor quality. Everything is always smaller then what it says so keep that in mind. My biggest issue with them is the customer support sucks. No way to contact them other then email, and the issue never gets resolved. Shipping is horrible. Plan for about 2 months after ordering. They give u estimated shopping time then add 2 wks. So answer to your question items are not the best but not the worst of quality either.
Answer: Very cheap knock off merchandise. I placed an order for about 70 items on a single order, out of those 70 I have received 9 items. *3* where broken, *4* was the wrong item and *2* were such poor quality it was unusable. And yes it has been about 7 wks. Since I placed my order. The tracking numbers DO NOT work in the USA. And if you go through their site it's all in Chinese. I found all of the same items on EBay from same companies and tried them out and guess, I got a USA tracking number, and my item arrived in 2 wks.! So unless you just want to waist your money DO NOT ORDER FROM WISH.COM!
Answer: I found more bad seller's than good. Was also told a item had been delivered to my address. The item did arrive 3 weeks later. Another seller told me item had been dispatched then told me it was out of stock on each occasion customer service was really bad if you like a gamble this is the site
Answer: Everything typically takes forever to get to buyer if it gets to you at all, then Wish says 5 more days, 5 more days all the while they have your money, if you do get your order and it isn't right or defective they expect you to return the item on your dime regardless that it was their mistake which is illegal. There is no customer service, you have to email then eventually call your bank or file a complaint with the District attorney about Wish which I had to do in order to get my refund. I have not ordered anything else from Wish and warn people about them. So in my opinion beware order from someone else
Answer: They are, just some do take a little more work to come over if you put more coats on to make darker
Answer: I have answered this many times and my answer is always the same. Read the reviews! Some items are junk, and if so, people will comment. The clothes are sized for the Asian market and therefore are many sizes smaller. I wear a medium and ordered the one article of clothing I have ordered in an xxl and it just fit. Clothing tends to be on cheap side, too. Watches and jewelry tend to be a good deal and I have ordered many watches as gifts ans have averaged $3-$5. They look expensive and some even say CK on them. I ordered a $70 purse that I didn't use for several months and when I did, the zipper broke. I took a picture of it, sent it to customer service and received a refund within an hour. Didn't even have to send the item back. Items can take up to a month and if you complain, they usually offer a refund, but even with the refund, I have received the item every time. Have patience and read the reviews and you will be good to go!
Answer: Well if you bought it and try returning it I think it'll be a waste because of shipping, but usually you would get the money back. Oh and just so you know when they say that shipping is $1 sometime it's really not. I ordered something and shipping was way more then expected.