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The company's reputation is significantly marred by persistent complaints regarding poor customer service and product quality. Customers frequently report issues with delayed deliveries, inadequate responses from support staff, and difficulties in obtaining refunds or returns. Many express frustration over receiving defective or misrepresented items, leading to sentiments of being scammed. While some customers have had satisfactory experiences with certain products, the overwhelming trend highlights a lack of reliability and accountability. Overall, the company faces a critical need to enhance its customer service practices and improve product quality to restore consumer trust.
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Prices were good, but not being able to effectively track my package gave me major anxiety. Quality of products makes me worry a bit. Shipping was definitely quick for 2 of the items I bought.
Wish has all kinds of things I never knew I needed, and super affordable prices. As expected and as advertised, most items take a few weeks to arrive, but since I order all the time, it's a nice treat to get a package in my mailbox almost on a weekly basis. The few times an order took longer than expected to arrive, Wish has issued me a quick refund and told me to keep the item when it arrived.
Most of what I get is pretty good from WISH. I occasionally get things I didn't order but, they usually takw care of the problem.
I like everything I bought... but most of it took forever to get to me, somethings actually took 3 months or more. But good prices
Mi trovo benissimo a fare acquisti con voi è un anno ke lo faccio e continuerò a farli. Se ci sono dei problemi ci sono persone competenti e gentili ad aiutarti a risolverli. Grazie
Todo correcto. Estoy contento con el producto. Lo que no entiendo es porque tengo que explicarlo en más de cien caracteres. Chao
Muito satisfeito com a compras realizadas na Wish. Empresa de responsabilidade e que valoriza seus clientes.
Items are not well packaged to guard against damage during shipment. I order quite a bit from wish, and ever item was shipped in a flimsy film envelope with a bit of bubble wrap.
Wish always sends my products, I have not once not had my products come in. And their 5-20% off deals are amazing, especially the free deals, only pay for shipping!
Es una nueva experiencia de compra, precios accesibles, el único problema es el tiempo para la llegada pero entiendo que el tema de la distancia es complicado.
I do a lot of shopping on wish. And it is fun my husband have been bringing me packages on a daily basis. I will continue to use wish
All my stuff Came earlier than expected. I was happy with all my purchases. The quality of goods was really good.
To me Wish isn't just a shopping trip online, it's an affordable shopping adventure! Never ending items of every kind(usable products I never knew existed) for sale at give away prices including tons of free items. I love the Wish app, just wish it wasn't so addictive.
Absolutely love my weight loss board; thankyou for my order; and thankyou for a very speedy delivery
I harder four items and only got one off them I email wish but not got back to me over it not very good service when you wanted the items
The items arrive a lot earlier than stated. Well packaged and good quality. I have found items here that I have been unable to get locally.
Improvements need to ne done with the search function, because there are no categories and no regular expressions.
It's been a good experience but sometimes some products have problems it came later then its written but overall its been good
Answer: Wish your company charged my checking account $114.75, I have been trying to contact your company several times and get no respond form you by email, tried that fake phone number that's a joke... Where is my orders or my refund for 114.75 your company charged out of my checking account. I am going to have my Bank and credit card company look into this matter... PLEASE RESPOND.(shame on your poor services) I have ordered hundreds of dollars form WISH I can't say it enough how disappointed I am in wish, I ordered several items that was not right I got in touch with wish company about the the mistake right away I was told it was to late to do any thing about the items. I ordered two black king size comforter you sent me two black satin king size sheet set, I ordered black satin two piece medium size sleep ware you sent me a size small, I ordered a medium black suit jacket, you sent me a size small. I have ordered to much form your company for you all to treat me this way..
Answer: Yes, delete the app from your device. They will send you stuff you looked at! Bought a $7 item, was charged $97. Turns out everything I looked at, they billed me for and shipped. I only got $70 back.
Answer: They can't be trusted at all.
Answer: Honestly it depends on what u order. I found most of the stuff is ok quality. Not wonderful but not poor quality. Everything is always smaller then what it says so keep that in mind. My biggest issue with them is the customer support sucks. No way to contact them other then email, and the issue never gets resolved. Shipping is horrible. Plan for about 2 months after ordering. They give u estimated shopping time then add 2 wks. So answer to your question items are not the best but not the worst of quality either.
Answer: Very cheap knock off merchandise. I placed an order for about 70 items on a single order, out of those 70 I have received 9 items. *3* where broken, *4* was the wrong item and *2* were such poor quality it was unusable. And yes it has been about 7 wks. Since I placed my order. The tracking numbers DO NOT work in the USA. And if you go through their site it's all in Chinese. I found all of the same items on EBay from same companies and tried them out and guess, I got a USA tracking number, and my item arrived in 2 wks.! So unless you just want to waist your money DO NOT ORDER FROM WISH.COM!
Answer: I found more bad seller's than good. Was also told a item had been delivered to my address. The item did arrive 3 weeks later. Another seller told me item had been dispatched then told me it was out of stock on each occasion customer service was really bad if you like a gamble this is the site
Answer: Everything typically takes forever to get to buyer if it gets to you at all, then Wish says 5 more days, 5 more days all the while they have your money, if you do get your order and it isn't right or defective they expect you to return the item on your dime regardless that it was their mistake which is illegal. There is no customer service, you have to email then eventually call your bank or file a complaint with the District attorney about Wish which I had to do in order to get my refund. I have not ordered anything else from Wish and warn people about them. So in my opinion beware order from someone else
Answer: They are, just some do take a little more work to come over if you put more coats on to make darker
Answer: I have answered this many times and my answer is always the same. Read the reviews! Some items are junk, and if so, people will comment. The clothes are sized for the Asian market and therefore are many sizes smaller. I wear a medium and ordered the one article of clothing I have ordered in an xxl and it just fit. Clothing tends to be on cheap side, too. Watches and jewelry tend to be a good deal and I have ordered many watches as gifts ans have averaged $3-$5. They look expensive and some even say CK on them. I ordered a $70 purse that I didn't use for several months and when I did, the zipper broke. I took a picture of it, sent it to customer service and received a refund within an hour. Didn't even have to send the item back. Items can take up to a month and if you complain, they usually offer a refund, but even with the refund, I have received the item every time. Have patience and read the reviews and you will be good to go!
Answer: Well if you bought it and try returning it I think it'll be a waste because of shipping, but usually you would get the money back. Oh and just so you know when they say that shipping is $1 sometime it's really not. I ordered something and shipping was way more then expected.