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WishReviews 8,284

1.7

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Wish Reviews Summary

The company's reputation is significantly marred by persistent complaints regarding poor customer service and product quality. Customers frequently report issues with delayed deliveries, inadequate responses from support staff, and difficulties in obtaining refunds or returns. Many express frustration over receiving defective or misrepresented items, leading to sentiments of being scammed. While some customers have had satisfactory experiences with certain products, the overwhelming trend highlights a lack of reliability and accountability. Overall, the company faces a critical need to enhance its customer service practices and improve product quality to restore consumer trust.

This summary is generated by AI, based on text from customer reviews

service
866
value
826
shipping
845
returns
731
quality
777

We monitor reviews for authenticity

Louisiana
1 review
0 helpful votes
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Prices were good, but not being able to effectively track my package gave me major anxiety. Quality of products makes me worry a bit. Shipping was definitely quick for 2 of the items I bought.

Date of experience: February 24, 2018
Louisiana
1 review
0 helpful votes
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Wish is incredibly addictive!
February 26, 2018

Wish has all kinds of things I never knew I needed, and super affordable prices. As expected and as advertised, most items take a few weeks to arrive, but since I order all the time, it's a nice treat to get a package in my mailbox almost on a weekly basis. The few times an order took longer than expected to arrive, Wish has issued me a quick refund and told me to keep the item when it arrived.

Date of experience: February 24, 2018
Maine
1 review
0 helpful votes
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Love it
February 26, 2018

Most of what I get is pretty good from WISH. I occasionally get things I didn't order but, they usually takw care of the problem.

Date of experience: February 24, 2018
Canada
1 review
0 helpful votes
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Good prices, long wait time
February 26, 2018

I like everything I bought... but most of it took forever to get to me, somethings actually took 3 months or more. But good prices

Date of experience: February 24, 2018
Italy
1 review
0 helpful votes
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Ottimo
February 26, 2018

Mi trovo benissimo a fare acquisti con voi è un anno ke lo faccio e continuerò a farli. Se ci sono dei problemi ci sono persone competenti e gentili ad aiutarti a risolverli. Grazie

Date of experience: February 24, 2018
Spain
1 review
0 helpful votes
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Todo ok
February 26, 2018

Todo correcto. Estoy contento con el producto. Lo que no entiendo es porque tengo que explicarlo en más de cien caracteres. Chao

Date of experience: February 24, 2018
Brazil
1 review
0 helpful votes
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SATISFAÇÃO
February 26, 2018

Muito satisfeito com a compras realizadas na Wish. Empresa de responsabilidade e que valoriza seus clientes.

Date of experience: February 24, 2018
Arkansas
1 review
0 helpful votes
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Some items arrived damaged
February 26, 2018

Items are not well packaged to guard against damage during shipment. I order quite a bit from wish, and ever item was shipped in a flimsy film envelope with a bit of bubble wrap.

Date of experience: February 24, 2018
Canada
1 review
0 helpful votes
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Awesome
February 26, 2018

Excellent service and affordable pricing. Love the wide variety of products available would recommend everyone to buy

Date of experience: February 24, 2018
Georgia
1 review
0 helpful votes
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It's pretty great, I like Wish.
February 26, 2018

Wish always sends my products, I have not once not had my products come in. And their 5-20% off deals are amazing, especially the free deals, only pay for shipping!

Date of experience: February 24, 2018
Mexico
1 review
0 helpful votes
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Great!
February 26, 2018

Es una nueva experiencia de compra, precios accesibles, el único problema es el tiempo para la llegada pero entiendo que el tema de la distancia es complicado.

Date of experience: February 24, 2018
New Jersey
1 review
0 helpful votes
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Great inexpensive stuff
February 26, 2018

I do a lot of shopping on wish. And it is fun my husband have been bringing me packages on a daily basis. I will continue to use wish

Date of experience: February 24, 2018
GB
1 review
0 helpful votes
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Good value for money
February 26, 2018

All my stuff Came earlier than expected. I was happy with all my purchases. The quality of goods was really good.

Date of experience: February 24, 2018
Italy
1 review
0 helpful votes
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Ottimo
February 26, 2018

Scusate se a volte non riesco a utilizzare la mia carta per acquisti, non conosco l'inglese, le notifiche le vorrei in italiano. Grazie!

Date of experience: February 24, 2018
Washington
1 review
0 helpful votes
Follow Leroy M.
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To me Wish isn't just a shopping trip online, it's an affordable shopping adventure! Never ending items of every kind(usable products I never knew existed) for sale at give away prices including tons of free items. I love the Wish app, just wish it wasn't so addictive.

Date of experience: February 24, 2018
India
1 review
0 helpful votes
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Perfect
February 26, 2018

Absolutely love my weight loss board; thankyou for my order; and thankyou for a very speedy delivery

Date of experience: February 24, 2018
GB
1 review
0 helpful votes
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Disappointed with my experience harder
February 26, 2018

I harder four items and only got one off them I email wish but not got back to me over it not very good service when you wanted the items

Date of experience: February 24, 2018
GB
1 review
0 helpful votes
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Great Shopping experience
February 26, 2018

The items arrive a lot earlier than stated. Well packaged and good quality. I have found items here that I have been unable to get locally.

Date of experience: February 24, 2018
Austria
1 review
0 helpful votes
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Bad search function
February 26, 2018

Improvements need to ne done with the search function, because there are no categories and no regular expressions.

Date of experience: February 24, 2018
Portugal
1 review
0 helpful votes
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Good experience
February 26, 2018

It's been a good experience but sometimes some products have problems it came later then its written but overall its been good

Date of experience: February 24, 2018