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How would you rate Wish?
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Canada
1 review
1 helpful vote
Follow Abdullah M.
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Those phone doesn't work any where in the world.
You can sell a phone which doesn't work out side of the China. It is very big scam by Chinese Government.

Date of experience: September 8, 2020
Wish C. Wish Rep
over a year old

Hi Abdullah. Your experience is very important to us and we'd like to provide you with a solution. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line. Thank you!

Canada
1 review
0 helpful votes
Follow Vicky P.
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Many items I ordered are not as photo, Many t-shirts are literally stickers, wrong items sent. Customer service won't refund you. Very shady site, shady sellers, ill stick to Amazon.

Date of experience: March 18, 2021
Wish C. Wish Rep
over a year old

Hi Vicky. We want to learn more and to provide you with a permanent solution. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line.

Illinois
1 review
2 helpful votes
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Fraud and BS!
November 20, 2018

http://www.abc-7.com/story/*******/woman-gets-account-hacked-credit-card-info-stolen-on-wish-app

Funny how this hacking $H*T made news yet wish continues to ignore it! I want my money back!

+1
Date of experience: November 16, 2018
Texas
1 review
0 helpful votes
Follow vaughn m.
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Ordered five items, recieved one! I have the order acknowledgements. Wish.com is a total kung flu, chink, dink, slope rip-off. So be stupid and attempt business with these sphinctorily challenged muts!

Date of experience: July 19, 2020
Wish C. Wish Rep
over a year old

Hi Vaughn, we're here to help! We'd like the chance to turn your experience around and to make things right. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line.

South Africa
1 review
0 helpful votes
Follow Refilwe S.
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Piss of rubbish
July 16, 2017

Im having themost ridiculous service from them if they not sending me Automated mail tjry are just sending me irrelevant information regarding cancelled orders, they areconstantlytrying to deduct money out of my account which causes me extra charges all the time for declined fees and for cancelled orders. In short this app is a hige gamble for buyers especially coming to things like this which you cant even go over their offices and lay and complain you dont even know if whether this people exist or not. Terriblewebsite they sgoulf be blocked they'r giving online store a bad name in ggeneral I'll never buy anything from them. Worse their shipping takes forever on top of that you spend years trying to resolve one issue. Disrespectful team disregard for people this app should be shut

Date of experience: July 16, 2017
Maine
1 review
2 helpful votes
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Their tech is trash
August 5, 2018

I ordered two 64gb micro sd cards and when they arrived they wouldn't work but about 1/3 of the stated size or less! SAVE YOUR MONEY & STRESS AND BUY IT OFF OF AMAZON. At least there you'll know you're getting legit merchandise.

Date of experience: August 3, 2018
California
1 review
5 helpful votes
Follow Lorne N.
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Saw the ad with stunning low prices, then looked at the website with its beautiful product photos, and decided to give it a try. Ordered three pairs of shoes, a casual pair, dress shoes, and some boots. Total cost of about $100 (and disappointment began right there with the extra $10-15 per item that unexpectedly got added). I speculated that they had negotiated bulk deals with selected manufacturers, or that the long delivery waits kept shipping costs down. Wishful thinking. After about a month wait, each item arrived (and meanwhile I was slammed with endless emails from Wish daily trying to sell me more stuff). Shoddy packaging that barely covered the shoes, and the boots got badly scuffed as a result. But the biggest problem is the shoes are all crap. Made of cheap plastic that stinks like those red rubber kickballs you played with in school -- and what looks like cardboard. You can see the glue where the soles attach. Overall they look terribly shoddy, like classic knockoffs. It's apparent they'd fall apart after a handful of wears (though I'd never embarrass myself by actually wearing them). Knew I was taking a chance, and unfortunately proved that you get what you pay for. Deleted the app and won't go back.

Date of experience: April 2, 2017
Canada
2 reviews
1 helpful vote
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Horrible
August 16, 2017

Mostly I didnt recieve anything and what I did get was cheap crap. Dont use this app! After months they ask if you got it and refund some money.Its a waste of time.

Date of experience: August 16, 2017
Pennsylvania
1 review
0 helpful votes
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Wouldve been a 5
June 17, 2018

I wouldve rated Wish a 5 except for 2 things. First, they need to write more descriptions with inches instead of centimeters. And second, lower some of the shipping rates!

Date of experience: June 15, 2018
New Jersey
1 review
9 helpful votes
Follow Jacqueline F.
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If there were an option for 'negative stars' I'd be doing that. There are other retailers with great products, low prices and fast distrribution out there. Like Zulily. Save yourself some real stress and DO NOT ORDER FROM THIS COMPANY! You'll never get to speak to anyone, the tracking is never accurate (dates change, location of merchandise enroute changes.) HORRIBLE!. It has been nearly a month since I ordered and still NOTHING!

Date of experience: January 4, 2016
Italy
1 review
11 helpful votes
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Fraud!
September 4, 2018

After a few orders gone fine (some products good, some other less, all arrived, some of them even earlier) they started to charge my credit card for orders I didn't made. They claimed the items were received by me and on that basis they refuse to give me my money back.
I'm in contact with them but their responses (about a dozen now) are always the same, that they don't understand what's the problem. Well, quite frankly I wouldn't trust a web site which doesn't consider fraudulent charges on credit card a problem!
There's no way to get a satisfaction on this Matter, I've been robbed and the best thing you could do in such cases is to cancel your card (and go to Police, bank, wait for a new card,...). I'm also 9 months pregnant, therefore a fuss I would have happily avoided!
I now have about 60 worth of an order still pending with them (fully prepaied), hope I Will get it, but my recommendation for those of you who still haven't placed any: DON'T, there are other, more reliable and still cheap web sites

Date of experience: September 2, 2018
Colorado
1 review
3 helpful votes
Follow linda m.
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Be carefull. Money was taken out of my credit card. Without me purchasing anything! Be safe! Use prepaid cards on this site. Put only the amount u are purchaseing.

Date of experience: September 24, 2017
Colorado
2 reviews
3 helpful votes
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Shipping cost fraud!
March 22, 2019

I put two things in my cart that clearly said $3 shipping but by the time you put it into your cart and go to complete the purchase the shipping charges changed to$4 dollars apiece. Was able to contact them and they said sellers me charge whatever they like over and above what is posted. Inquired on another item because there was no size chart in which to order the size I wanted. They insisted there is a size chart when there is nothing there. Should've been a red flag right there not to order from them and I will not ever do it again! Their sizes are Asian and donut fit Americans! Obviously they want you to buy an item in the wrong size so you either have to pay out the butt to send it back and half the time they never acknowledge that they received it and give you a credit back. Or you attempt to re-order the item in which they get money doubly off of you! With all these poor reviews I can't believe they're still in business! I believe I will go to the Better Business Bureau and the federal trade commission! If I could give zero stars you bet I $@%&ing would!

Date of experience: March 22, 2019
South Africa
1 review
0 helpful votes
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Excellent customer service
June 14, 2018

My items didnt arrive. Made enquiries and was refunded. They kept in contact all the time. Still hasnt arrived over 2 months but I got my money back as guaranteed.

Date of experience: June 11, 2018
Pennsylvania
2 reviews
0 helpful votes
Follow Marie C.
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This site is a scam. They are nothing else but thieves. I bought hundreds of dollars in merchandise so i could get ready for a trip, after months of waiting for the items, a message came up to my account that I have picked up the items which I never did, tried to contact wish for them to tell me that they are going to refund Wich the only put a little bit of the money on a God damn wish cash, and when I tried to use the money from the wish cash, they didn't use that Cash the used my bank account instead, those people are nothing but thieves and someone should find a way to stop those $#*!ers, they don't even have a valid phone number to conduct customer service. They are just lame all over if I have read those reviews it would have saved me hundreds. DO NOT BUY ANYTHING FROM THOSE $#*!ERS IT'S JUST NOT WORTH THE MENTAL DISTRESS THAT YOU WILL GO THROUGH IF YOU DO.

Date of experience: December 30, 2019
New York
3 reviews
0 helpful votes
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Do your research
February 1, 2022

There's no government or central bank that backs this virtual money. It is possible to purchase products and services with "crypto," convert it to traditional currencies on digital exchanges, and even withdraw cash from specialist ATMs using "crypto." The value of virtual currencies, on the other hand, is fully determined by supply and demand, as opposed to money guaranteed by the government. This may lead to dramatic fluctuations in prices, resulting in large profits or losses for investors. Traditional financial instruments like stocks, bonds, and mutual funds are subject to significantly more regulatory oversight than cryptocurrency investments. In the last few years, cryptocurrency fraud has made a massive leap forward. There were over 6,800 complaints of cryptocurrency investment frauds from October 2020 through March 2021, up from 570 in the same time a year earlier, according to FTC statistics. Compared to the previous year, reported losses increased by a factor of 10, reaching almost $80 million. I recommend cryptoprimesolutions agency for recovery of lost fund due investment scams. You can contact them through "cryptoprimesolutions-@-aol-dot-com" Get your money back with exclusive hints and trends on cryptocurrency.

Date of experience: February 1, 2022
Canada
1 review
0 helpful votes
Follow H S.
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Absolute joke
September 17, 2021

Ordered an item on August 23rd.

Its september 17th and i still haven't got it... and their "money-back guarantee" rule is a lie. They didnt refund my order

Date of experience: September 17, 2021
Wish C. Wish Rep
over a year old

Hi there, we're here to help! We'd like the chance to turn your experience around and to make things right. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line.

Norway
1 review
1 helpful vote
Follow Andre O.
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This is webshop will take your money in small doses and send you garbage. 80% of the products are broken knockoffs or you will get empty boxes. The costumer support is terrible and takes no responsability for the china$#*! you get. Do not waste your hard earned money on products you put directly in your wastebin.!

Date of experience: July 24, 2018
California
1 review
1 helpful vote
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It's a 50/50 chance with items from wish
February 23, 2018

Things come from China most of them are cheap or don't fit us white people they have stuff like clothes on maniquens, or very tiny people any clothing item order it 3x bigger

Date of experience: February 21, 2018
Ohio
1 review
11 helpful votes
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Still no merchandise
October 8, 2015

This is such a scam. Placed an order over a month ago... was suppose to receive it by Oct 5... it's now the 8th and I haven't received an upsate on shipping info since Sept 25. Ridiculous.

Date of experience: October 8, 2015

Overview

The company's reputation is significantly marred by persistent complaints regarding poor customer service and product quality. Customers frequently report issues with delayed deliveries, inadequate responses from support staff, and difficulties in obtaining refunds or returns. Many express frustration over receiving defective or misrepresented items, leading to sentiments of being scammed. While some customers have had satisfactory experiences with certain products, the overwhelming trend highlights a lack of reliability and accountability. Overall, the company faces a critical need to enhance its customer service practices and improve product quality to restore consumer trust.

This summary is generated by AI, based on text from customer reviews

service
867
value
827
shipping
846
returns
732
quality
778