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California
1 review
0 helpful votes
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10 you guys are always on top of things
January 19, 2018

Any time something doesn't go good I take pictures and I send it to you guys and you always give me the best deals ever and I like that here even though I order stuff you guys give me a lot of discounts I have told everyone about this wish

Date of experience: January 16, 2018
Missouri
1 review
0 helpful votes
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Buy elsewhere...
June 30, 2020

Ordered 2 e bikes for a birthday present. Accepted order after a number of days. Later cancelled my order. No explanation. Couldn't get any information. Then about two weeks for my refund. They suck!

Date of experience: June 30, 2020
Wish C. Wish Rep
over a year old

Hi Craig. This is far from the experience that we strive to provide and want to make things right. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line. We look forward to hearing from you.

Canada
1 review
0 helpful votes
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Buyer be aware this if buy anything withi missing parts you stuck you can't return and they don't explain if you need parts to run the item there is no flash card and you can't use them
It's full of garbage,, I AM VERY DISAPPOINTED EOTH THE SERVICE

Date of experience: September 22, 2021
Wish C. Wish Rep
over a year old

Hi there. This is far from the experience that we strive to provide and want to make things right. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line. We look forward to hearing from you.

GB
1 review
0 helpful votes
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Fail to deliver.
July 11, 2020

PLEASE BEWARE! This company does not deliver within the time frame it states. They constantly push back delivery dates. They do not comply with UK trading standards law in relation to refund for non-delivery of goods. ( 30 days after promised delivery date, you are entitled in law, to have a full refund)

I ordered on the 5th of June, delivery date 22nd, failed to deliver. Second delivery date, 17th July, failed to deliver. They now say 6th September. So all in all 3 months delivery for goods that I've now had to buy elsewhere.
THEY WON'T REFUND MY MONEY.
Don't touch this company!
BEWARE, BEWARE, BEWARE!

Date of experience: July 11, 2020
Wish C. Wish Rep
over a year old

Hi Gill. Your experience is very important to us and we'd like to provide you with a solution. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line. Thank you!

Texas
1 review
1 helpful vote
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Don't ever.
August 4, 2021

Never ever again! They will take money and lie to you. I
Spent $200.00 and got one thing.If they are hard up I may donate another large amount of money.

Date of experience: August 4, 2021
Wish C. Wish Rep
over a year old

Hi Elton. This is far from the experience that we strive to provide and want to make things right. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line. We look forward to hearing from you.

Illinois
1 review
3 helpful votes
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I too placed an order at the end of November and two items never shipped. I questioned the delivery status 1 day after it was to be received and never received a reply from customer service. After my order was over 30 days old they indicated I would not get my items or a refund because my order was over 30 days old. The majority of the items I have purchased took over 40 days to ship. Even when I asked for a tracking number I never heard back from customer service.

WISH DOES NOT HAVE YOUR BACK, EXPECT TO GET SCREWED!

Date of experience: April 17, 2017
California
3 reviews
1 helpful vote
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Very good price
August 21, 2017

Bought some small items couple months ago, they are cheap but the quality is so-so. But if you don't care about the quality, it is a good place to go.

Date of experience: August 21, 2017
New Jersey
1 review
5 helpful votes
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Wish.com is a complete and absolute waste of time and money... Ordered Items take FOREVER to arrive (a time frame of MONTHS), IF they arrive at all... 2 of the last 3 orders I have made NEVER showed up. The 3rd was over a month PAST the expected delivery date, which was a full month after the order date, so I waited almost 3 months for my order. One of the 3 orders was NOT what it was supposed to be. Save your time, and actually recieve your orders by just using Amazon.com instead. WILL NOT be ordering ANYTHING thing from Wish.com again! Sick of just throwing money away for NOTHING.

Date of experience: May 1, 2017
GB
1 review
5 helpful votes
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I will never buy clothes but will always buy accessories: bags, purses, jewellery, socks, scarves etc. the clothing is always too small. Everything else's - no problem.

Date of experience: February 9, 2016
Georgia
1 review
0 helpful votes
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It's pretty great, I like Wish.
February 26, 2018

Wish always sends my products, I have not once not had my products come in. And their 5-20% off deals are amazing, especially the free deals, only pay for shipping!

Date of experience: February 24, 2018
California
1 review
3 helpful votes
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Companies are thieves
April 16, 2019

Everyone beware of wish I ordered 35 items I received 16 of them and other 19 when I did ask about it in front of me about eight of them and after that they said I was a cheap crying and abused their refund policy they are thieves A1 beware this company

Date of experience: April 16, 2019
Tennessee
4 reviews
16 helpful votes
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I have ordered from them and they always send a cheap copy of what you order. They send everything from China like the prizes at a county Fair. Mildred Staley

Date of experience: September 6, 2017
Philippines
1 review
1 helpful vote
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NONE OF MY ORDERED WAS DELIVERED TO ME ASIDE FROM THAT THEY SAID THEY REFUNDED FOR THE MY OTHER ORDER BUT NOTHING REFLECTS ON MY BANK. MY BANK TOLD ME IHAVE NO PENDING REFUNDS FROM WISH BUT WISH IS TELLING ME THAT THEY REFUNDED IT. SUCH LIAR BASTARDS. WHAT A WASTE OF MONEY USING THIS. NO WONDER CAUSE ITS FROM CHINA

Date of experience: September 20, 2020
Wish C. Wish Rep
over a year old

Hi Jess. Your experience is very important to us and we'd like to provide you with a solution. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line. Thank you!

Italy
2 reviews
2 helpful votes
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No problems
June 14, 2018

I haven't never trouble. I have bought several products: time of delivery is long but this is clearly written. It is important to read carefully the advertisment to avoid problems.

Date of experience: June 12, 2018
South Dakota
1 review
1 helpful vote
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I have always had pleasant experiences with purchases and nicely quality items at decent prices. Have not had one item delivered yet that was damaged and had to send back.

Date of experience: June 12, 2018
Canada
1 review
0 helpful votes
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Sham
May 4, 2021

Most of the time their price shown is lower than what it comes up with in the final calculation. Furthermore, their high shipping costs is outrageous.

Date of experience: May 4, 2021
Wish C. Wish Rep
over a year old

Hi Mik. We want to learn more and to provide you with a permanent solution. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line.

Ohio
1 review
0 helpful votes
Follow Monique A.
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I ordered something, when I checked shipping tracking information it reads that it was delivered and someone signed for it, the problem is the address I provided on wish app was not the address it was sent to, I got this information from ups but they cannot tell me where it was sent for safety reason, and I cannot get ahold of anyone from wish to tend to this problem

Date of experience: May 11, 2020
Wish C. Wish Rep
over a year old

We're here to help, Monique! So we can learn more, please send an email to reviews@wish.com with "Sitejabber Review" in the subject line. We look forward to your response.

Florida
1 review
0 helpful votes
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Wish has amazing products for very cheap prices. Most of the time the delivery takes around a month, however, they all arrive before the delivery date.

Date of experience: January 12, 2018
Australia
1 review
0 helpful votes
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Gotta love the price!
January 12, 2018

Love the prices, hate how long it takes to get your purchases. Having the option to pay extra for express shipping would improve the experience tenfold!

Date of experience: January 12, 2018
GB
1 review
1 helpful vote
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Very unhelpful and unprofessional
You contact customer services and they always send you a standard automatic reply and never deal specifically with any questions. Utter scam

Date of experience: August 8, 2020
Wish C. Wish Rep
over a year old

Hi there. Your experience is very important to us and we'd like to provide you with a solution. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line. Thank you!

Overview

The company's reputation is significantly marred by persistent complaints regarding poor customer service and product quality. Customers frequently report issues with delayed deliveries, inadequate responses from support staff, and difficulties in obtaining refunds or returns. Many express frustration over receiving defective or misrepresented items, leading to sentiments of being scammed. While some customers have had satisfactory experiences with certain products, the overwhelming trend highlights a lack of reliability and accountability. Overall, the company faces a critical need to enhance its customer service practices and improve product quality to restore consumer trust.

This summary is generated by AI, based on text from customer reviews

service
867
value
827
shipping
846
returns
732
quality
778