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Texas
1 review
0 helpful votes
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POS chinese website, asked why package has been sitting at "airport" for 4 weeks "it takes a long time to ship from China" Oh really i just got an exhaust manifold from ALIEXPRESS in days, i just got some shoes from DHGATE in 9 days, BUT THE FKTARDS who helped CREATE the KUNG FLU at WISH.COM know better?!?

Date of experience: April 18, 2020
Wish C. Wish Rep
over a year old

We're here to help! So we can learn more, please send an email to reviews@wish.com with "Sitejabber Review" in the subject line. We look forward to your response.

Florida
1 review
2 helpful votes
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DO NOT BUT FROM HERE IT TAKES 2-3 MONTHS TO GET CRAP FROM CHINA -AS A DESIGNER I WANTED TO SEE THE QUALITY AND IT WAS SWEAT SHOP AWEFUL! I HAVE WORKED IN CHINA FOR 15 YEARS AND THIS FACTORY IS VERY BAD WITH BAD PEOPLE!
PLEASE DON'T BUY FROM HERE UNLESS YOU WANT GARBAGE MADE BY KIDS

Date of experience: September 9, 2020
Wish C. Wish Rep
over a year old

Hi kate. We want to learn more and to provide you with a permanent solution. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line.

New Mexico
2 reviews
3 helpful votes
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This is a scam
March 9, 2017

Ok bought product worth $32 back in December, haven't receive a product yet, I requested a refund and then they took $22 from my account again, don't buy from here. It's a scam.

Date of experience: March 9, 2017
Florida
2 reviews
10 helpful votes
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I ordered a fidget cube off of wish and after waiting 3 months for it to arrive and even calling customer service, who had no idea where it was, I demanded a refund.

Date of experience: July 23, 2017
New York
6 reviews
9 helpful votes
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I use to love wish but no longer. I had two watches I bought from wish and both within a month broke. Only use PayPal with them so they can't scan you also.

Date of experience: November 28, 2015
Kentucky
1 review
2 helpful votes
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I ordered a classic nes console with 2 controllers it was supposed to have 500 games installed. When I received my order it was just one controller. There was no console with installed games and no 2nd controller. I had asked customer service if the console played original NES games and I was assured that it would. If I misunderstood something like I wasnt ordering a console I think that was the time to tell me. I have requested a refund we will see if I get it. My advise DO NOT ORDER FROM HERE

Date of experience: August 19, 2017
New Zealand
2 reviews
0 helpful votes
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Happy Shopper
February 23, 2018

I buy very often off wish they are fantastic if something is wrong with your orders they sort it out immediately. I have all my friends addicted to it now I highly recommend.

Date of experience: February 20, 2018
West Virginia
1 review
0 helpful votes
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I placed an order. Money was deducted from my account immediately. Orer was suppose to ship by a certain date. Still has not been shipped. Called "CUSTOMER SERVICE" only to get a recording telling you you can not speak to anyone. The recording said to contact them via email. Then the email says it will take 2 to 3 days for them to respond! DO NOT WASTE YOUR TIME OR MONEY!

Date of experience: June 2, 2020
Wish C. Wish Rep
over a year old

Hi Tina, we're here to help! We'd like the chance to turn your experience around and to make things right. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line.

New York
1 review
0 helpful votes
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Placed a dozen orders as I am a trusting person. 1 delivered after 2 months and no refund or info on the balance of my orders.

Sadly I was a fool please avoid

Date of experience: June 1, 2020
Wish C. Wish Rep
over a year old

Hi Jeff. We want to learn more and to provide you with a permanent solution. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line.

Iowa
1 review
3 helpful votes
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I order something from wish in the beginning of September and right now it is October 17 and still haven't gotten one of my orders in the mail and it just a waste time and money, but for some people, they might like it; but sorry to say that I'm not a huge Wish App fan but I just look what they have and that's all.

Date of experience: October 17, 2017
France
1 review
4 helpful votes
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Terrible!
May 8, 2019

Purchased a mobile phone from wish battery would not charge after a month so could not use the phone. Contacted wish they said they were very sorry and would contact supplier, within a couple of days they said the supplier would send a new battery, guess what! Battery never arrived contacted wish after a few weeks asking for a refund as no battery and phone was not fit for purpose they replied, one month for refund had passed so basically tough!. I replied to say ok supply me the battery but all i got back was refund not possible as one month had passed. Then they shut your case so it is not possible to request help so have a phone i cannot use. WILL NEVER BUY FROM WISH AGAIN! Alli- exspress much better service.

Date of experience: May 8, 2019
Spain
1 review
0 helpful votes
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Sometimes
June 14, 2018

I'm still waiting for package that I ordered in January. Sometimes it comes earlier, others never. About the items I agree they are good, but sometimes is not exactly what they are advertising

Date of experience: June 12, 2018
Pennsylvania
1 review
0 helpful votes
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Clothes too small watches broke on the way.
June 15, 2018

Im shopping at Rosewe from now on because the clothes there actually fit like the chart says. Shoes fit 1 shirt fit and i spent about 200.00 but i gave everything else away.

Date of experience: June 12, 2018
Australia
1 review
3 helpful votes
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Sewing Needles
March 31, 2018

What a total stupid rip off a packet of sewing needles average 2-6 bucks on wish yet one seller had them there for 258 bucks for the identical item are they on drugs

Date of experience: March 29, 2018
AE
1 review
0 helpful votes
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Regarding delivery
August 2, 2021

It was such a bad experience of my life I don't want any more buying from wish it's really worse, it is pathetic time waisting and money waisting experience for me I am done with this $#*! hole experience such a bad service still waiting from a month and no one is taking care of customers no response from wish only a mail and it's same rpl as system is operating even in help line I am not suggesting any one to buy from here never ever I was not ready to give one star to them even but it's not submitting my review

Date of experience: August 2, 2021
Wish C. Wish Rep
over a year old

Hi Anam. This is far from the experience that we strive to provide and want to make things right. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line. We look forward to hearing from you.

New York
1 review
3 helpful votes
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DO NOT USE WISH SITE!
February 28, 2017

They will blank your order history and you have no way to get your item if not received.
Total garbage products and as always. "you get what you pay for, or sometimes, NOT".

Date of experience: February 28, 2017
GB
1 review
0 helpful votes
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Wish
June 19, 2018

Some things seem to take forever the last two orders for instance? The sunglasses and the Ethernet things still have not arrived and our summer may be over if they ever do come.

Date of experience: June 16, 2018
Canada
1 review
2 helpful votes
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Crap
June 15, 2019

It's so funny how I fell for this. I ordered some rings from Wish.com, and since some of the rings arrived, I've done nothing but laugh at myself. I should have known better!

Date of experience: June 15, 2019
Poland
1 review
0 helpful votes
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Item has status as still being in delivery, however the refund window has already closed(even though the tracking status on the site claims it was not yet delivered). Avoid wish.com at all costs!

Date of experience: August 2, 2020
Wish C. Wish Rep
over a year old

Hi there, we're here to help! We'd like the chance to turn your experience around and to make things right. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line.

Georgia
1 review
0 helpful votes
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Awesome
January 12, 2018

I have been satisfied with everything so far but Im waiting patiently on two orders of make up. They should of been here by now. I dont understand why I havent received them.

Date of experience: January 12, 2018

Overview

The company's reputation is significantly marred by persistent complaints regarding poor customer service and product quality. Customers frequently report issues with delayed deliveries, inadequate responses from support staff, and difficulties in obtaining refunds or returns. Many express frustration over receiving defective or misrepresented items, leading to sentiments of being scammed. While some customers have had satisfactory experiences with certain products, the overwhelming trend highlights a lack of reliability and accountability. Overall, the company faces a critical need to enhance its customer service practices and improve product quality to restore consumer trust.

This summary is generated by AI, based on text from customer reviews

service
867
value
827
shipping
846
returns
732
quality
778