POS chinese website, asked why package has been sitting at "airport" for 4 weeks "it takes a long time to ship from China" Oh really i just got an exhaust manifold from ALIEXPRESS in days, i just got some shoes from DHGATE in 9 days, BUT THE FKTARDS who helped CREATE the KUNG FLU at WISH.COM know better?!?
DO NOT BUT FROM HERE IT TAKES 2-3 MONTHS TO GET CRAP FROM CHINA -AS A DESIGNER I WANTED TO SEE THE QUALITY AND IT WAS SWEAT SHOP AWEFUL! I HAVE WORKED IN CHINA FOR 15 YEARS AND THIS FACTORY IS VERY BAD WITH BAD PEOPLE!
PLEASE DON'T BUY FROM HERE UNLESS YOU WANT GARBAGE MADE BY KIDS
Hi kate. We want to learn more and to provide you with a permanent solution. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line.
Ok bought product worth $32 back in December, haven't receive a product yet, I requested a refund and then they took $22 from my account again, don't buy from here. It's a scam.
I ordered a fidget cube off of wish and after waiting 3 months for it to arrive and even calling customer service, who had no idea where it was, I demanded a refund.
I use to love wish but no longer. I had two watches I bought from wish and both within a month broke. Only use PayPal with them so they can't scan you also.
I ordered a classic nes console with 2 controllers it was supposed to have 500 games installed. When I received my order it was just one controller. There was no console with installed games and no 2nd controller. I had asked customer service if the console played original NES games and I was assured that it would. If I misunderstood something like I wasnt ordering a console I think that was the time to tell me. I have requested a refund we will see if I get it. My advise DO NOT ORDER FROM HERE
I buy very often off wish they are fantastic if something is wrong with your orders they sort it out immediately. I have all my friends addicted to it now I highly recommend.
I placed an order. Money was deducted from my account immediately. Orer was suppose to ship by a certain date. Still has not been shipped. Called "CUSTOMER SERVICE" only to get a recording telling you you can not speak to anyone. The recording said to contact them via email. Then the email says it will take 2 to 3 days for them to respond! DO NOT WASTE YOUR TIME OR MONEY!
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Placed a dozen orders as I am a trusting person. 1 delivered after 2 months and no refund or info on the balance of my orders.
Sadly I was a fool please avoid
Hi Jeff. We want to learn more and to provide you with a permanent solution. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line.
I order something from wish in the beginning of September and right now it is October 17 and still haven't gotten one of my orders in the mail and it just a waste time and money, but for some people, they might like it; but sorry to say that I'm not a huge Wish App fan but I just look what they have and that's all.
Purchased a mobile phone from wish battery would not charge after a month so could not use the phone. Contacted wish they said they were very sorry and would contact supplier, within a couple of days they said the supplier would send a new battery, guess what! Battery never arrived contacted wish after a few weeks asking for a refund as no battery and phone was not fit for purpose they replied, one month for refund had passed so basically tough!. I replied to say ok supply me the battery but all i got back was refund not possible as one month had passed. Then they shut your case so it is not possible to request help so have a phone i cannot use. WILL NEVER BUY FROM WISH AGAIN! Alli- exspress much better service.
I'm still waiting for package that I ordered in January. Sometimes it comes earlier, others never. About the items I agree they are good, but sometimes is not exactly what they are advertising
Im shopping at Rosewe from now on because the clothes there actually fit like the chart says. Shoes fit 1 shirt fit and i spent about 200.00 but i gave everything else away.
What a total stupid rip off a packet of sewing needles average 2-6 bucks on wish yet one seller had them there for 258 bucks for the identical item are they on drugs
It was such a bad experience of my life I don't want any more buying from wish it's really worse, it is pathetic time waisting and money waisting experience for me I am done with this $#*! hole experience such a bad service still waiting from a month and no one is taking care of customers no response from wish only a mail and it's same rpl as system is operating even in help line I am not suggesting any one to buy from here never ever I was not ready to give one star to them even but it's not submitting my review
Hi Anam. This is far from the experience that we strive to provide and want to make things right. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line. We look forward to hearing from you.
They will blank your order history and you have no way to get your item if not received.
Total garbage products and as always. "you get what you pay for, or sometimes, NOT".
Some things seem to take forever the last two orders for instance? The sunglasses and the Ethernet things still have not arrived and our summer may be over if they ever do come.
It's so funny how I fell for this. I ordered some rings from Wish.com, and since some of the rings arrived, I've done nothing but laugh at myself. I should have known better!
Item has status as still being in delivery, however the refund window has already closed(even though the tracking status on the site claims it was not yet delivered). Avoid wish.com at all costs!
Hi there, we're here to help! We'd like the chance to turn your experience around and to make things right. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line.
I have been satisfied with everything so far but Im waiting patiently on two orders of make up. They should of been here by now. I dont understand why I havent received them.
Answer: Wish your company charged my checking account $114.75, I have been trying to contact your company several times and get no respond form you by email, tried that fake phone number that's a joke... Where is my orders or my refund for 114.75 your company charged out of my checking account. I am going to have my Bank and credit card company look into this matter... PLEASE RESPOND.(shame on your poor services) I have ordered hundreds of dollars form WISH I can't say it enough how disappointed I am in wish, I ordered several items that was not right I got in touch with wish company about the the mistake right away I was told it was to late to do any thing about the items. I ordered two black king size comforter you sent me two black satin king size sheet set, I ordered black satin two piece medium size sleep ware you sent me a size small, I ordered a medium black suit jacket, you sent me a size small. I have ordered to much form your company for you all to treat me this way..
Answer: Yes, delete the app from your device. They will send you stuff you looked at! Bought a $7 item, was charged $97. Turns out everything I looked at, they billed me for and shipped. I only got $70 back.
Answer: They can't be trusted at all.
Answer: Honestly it depends on what u order. I found most of the stuff is ok quality. Not wonderful but not poor quality. Everything is always smaller then what it says so keep that in mind. My biggest issue with them is the customer support sucks. No way to contact them other then email, and the issue never gets resolved. Shipping is horrible. Plan for about 2 months after ordering. They give u estimated shopping time then add 2 wks. So answer to your question items are not the best but not the worst of quality either.
Answer: Very cheap knock off merchandise. I placed an order for about 70 items on a single order, out of those 70 I have received 9 items. *3* where broken, *4* was the wrong item and *2* were such poor quality it was unusable. And yes it has been about 7 wks. Since I placed my order. The tracking numbers DO NOT work in the USA. And if you go through their site it's all in Chinese. I found all of the same items on EBay from same companies and tried them out and guess, I got a USA tracking number, and my item arrived in 2 wks.! So unless you just want to waist your money DO NOT ORDER FROM WISH.COM!
Answer: I found more bad seller's than good. Was also told a item had been delivered to my address. The item did arrive 3 weeks later. Another seller told me item had been dispatched then told me it was out of stock on each occasion customer service was really bad if you like a gamble this is the site
Answer: Everything typically takes forever to get to buyer if it gets to you at all, then Wish says 5 more days, 5 more days all the while they have your money, if you do get your order and it isn't right or defective they expect you to return the item on your dime regardless that it was their mistake which is illegal. There is no customer service, you have to email then eventually call your bank or file a complaint with the District attorney about Wish which I had to do in order to get my refund. I have not ordered anything else from Wish and warn people about them. So in my opinion beware order from someone else
Answer: They are, just some do take a little more work to come over if you put more coats on to make darker
Answer: I have answered this many times and my answer is always the same. Read the reviews! Some items are junk, and if so, people will comment. The clothes are sized for the Asian market and therefore are many sizes smaller. I wear a medium and ordered the one article of clothing I have ordered in an xxl and it just fit. Clothing tends to be on cheap side, too. Watches and jewelry tend to be a good deal and I have ordered many watches as gifts ans have averaged $3-$5. They look expensive and some even say CK on them. I ordered a $70 purse that I didn't use for several months and when I did, the zipper broke. I took a picture of it, sent it to customer service and received a refund within an hour. Didn't even have to send the item back. Items can take up to a month and if you complain, they usually offer a refund, but even with the refund, I have received the item every time. Have patience and read the reviews and you will be good to go!
Answer: Well if you bought it and try returning it I think it'll be a waste because of shipping, but usually you would get the money back. Oh and just so you know when they say that shipping is $1 sometime it's really not. I ordered something and shipping was way more then expected.
The company's reputation is significantly marred by persistent complaints regarding poor customer service and product quality. Customers frequently report issues with delayed deliveries, inadequate responses from support staff, and difficulties in obtaining refunds or returns. Many express frustration over receiving defective or misrepresented items, leading to sentiments of being scammed. While some customers have had satisfactory experiences with certain products, the overwhelming trend highlights a lack of reliability and accountability. Overall, the company faces a critical need to enhance its customer service practices and improve product quality to restore consumer trust.
This summary is generated by AI, based on text from customer reviews
We're here to help! So we can learn more, please send an email to reviews@wish.com with "Sitejabber Review" in the subject line. We look forward to your response.