Wish

I got my couch cover from Wish does not fit properly and told Wish I wanted to refund numerous times but they did not get back to me. It is terrible customer experience.

This is the most horrible experience I have ever had making a purchase online! I don't believe these people read or speak the English language nor do they care at all about good customer service. I placed my order and they split it into 2 orders. The first package arrived crushed and completely unusable. After a week or two of going back and forth with this company, the finally refunded my money for the damaged goods. They state that the second package was delivered to my home and provided a tracking number and told me to contact my local post office to file a claim. I contacted the PostMaster and was told that the tracking number Wish provided was invalid and they had no history of this package and could not file a claim for the missing package. Long story short... contacted my credit card company and disputed the charges which were refunded to me immediately. DON'T EVER ORDER FROM THIS COMPANY AS THEY ARE UNREPUTABLE!

Wish is the worst company I have EVER dealt with. I ordered a tablet for my mom. They shipped it to some random person according to the post office when I inquired about tracking. Post office said they couldn't help because they delivered to the address on label. They said contact the seller well, you can't. Wish has no phone support. You can pick from a list of problems with their customer service automated bot on the website. If it doesn't list your problem you are out of luck. After a month goes by, the bot will give you the option to describe your issue and allegedly a person will read it. That doesn't matter. I did this 5 times and the response was the same. They said it was delivered and closed the support ticket even though I clearly explained that the item was not addressed to me and they could verify that with the post office. They simply don't care about their customers. Now I am forced to dispute the charge with my credit card company and hope they will reverse the charge. The company gets almost 3 months to respond before that can happen. I will never buy anything from them again. Nothing is a deal if they take your money and get nothing in return

Just unbelievable. Clicked to order a bathing suit in size M. Emailed at the same time asking for information on measurements for medium, as M could mean anything depending on the company, region, product, etc.
Lots of AI bots, the old run around, no information.
Told my product was shipped, and nothing can be done till I receive it.
When I receive it, their medium is our extra small. Very cheap thin polyester. Poor quality.
(The product listing estimated delivery in July, which is why I had ordered.
After placing the order, the email said delivery would be in September! So I bought another locally, much better quality, comparable price, and faster delivery. The wish horror did arrive near the end of July.)
Customer support sends me from email to app to this to that, asked to upload photos of the product and labels.
I am then told, the label says medium, you received a medium, the issue is resolved!
Is this company for real?

They then have the gall to say the issue is resolved! Dear God. And they think they can compare themselves t Amazon. Crooks.

In the time that I have been buying the wish, 90% of my orders have arrived, 3% have made me a refund as long as it does not pass the month after the purchase and 2% or did not arrive in a period of more than 3, or the reimbursement was no longer possible because of the passage of the month to be able to make the claim of the money or also some of the items arrived in a size that was not requested (3 times happened to me)
I know that in many cases being products sent by mail, the delay in your arrival is usually because in the country where you receive the product does not have a good local mail system and that is my case
But I am satisfied with what I have asked so far

Over the last week I have Purchased over 100 items on wish. Amazingly after my purchases I receive a email from Wish stating> Unfortunately we couldnt process your purchase in time to buy the items! 98% of my purchases didnt go through! They have items listed at a cheap price and then you pay for them> It Is Amazing That They Snatch Your Money Up So Fast For The Purchase> But After the PMT Is Made> Then You Receive The Almighty Email>>Then you have to work like hell just to get a refund! TOO MUCH BS FOR ME! Wish should not be allowed to sell product to anyone in the USA Period! Scam Your Products In China! You can't ever call them to get help on ANY ISSUE! Disgusting Website> DO NOT BUY From THESE SCAMMERS! SHUT THEM DOWN!

Despite all the bad reviews and not so many good ones I decided to see for myself and place an order with them just to see how they work. My order was supposed to take two months to arrived, surprisingly it only took 20 days. So for now I must say that their delivery service wasn't so bad after all. However, as I suspected; the item I ordered was nothing like the one I received, it was supposed to be made of Sterling Silver 925, what I have here is a piece of jewellery made of a cheap metal, stainless steal, aluminium, you name it, but it's absolutely not Sterling Silver. Well, I paid 6 dollars for everything including shipping so I knew something was gonna go wrong. My advice is; be very careful with what you order form them, you're better off going to a brick and mortar store where you can see first hand what you're getting. My 2 stars rating is because I got my order earlier than expected but Wish website is very deceiving when it comes to presenting their catalogue, honestly if I wanted fake, cheap metal jewellery I could've just gone to any of the many fake jewellery stores I have around here. Present what you're selling as what it is and stop deceiving people for their money.

Do you want to make money scamming people off the internet?! Do you want to collect $ for doing and sending out nothing in return, then abode by the loopholes of the company to get away with thievry?! If so then become a seller on wish.com. ***PLEASE DONT USE WISH. I have bought about 10 items off wish.com out of the 10 only 1 item came and it wasnt even as described. The things that makes me most angry is that you actually pay for 'shipping' when you know they obviously arent using that $ to pay for your shipping because if they did it would be a heck of a lot faster. After 30 days of not receiving your items they will tell you to be patient so you wait and wait and it doesnt come by then its 'too late' to be elegible for a refund. I find aliexpress way better even though it takes a while to get your items from china theyre still more professional I find and I havent ever been ripped off by ali...