Wish

I, like many others, became upset asked and addicted with the items found on this app. However I was quick to learn they failed to meet quality standards as well as poor customer service! I've ordered countless items. Some so poor in quality I tossed them at once. Others smell so bad it's toxic. After having several months of difficulties, the app not recognizing my password or login information. I remove the app from my phone. Got a new phone downloaded it again and tried once more. Checking the status of some of the items in which I ordered I took note that there was an item I have not yet received. Months had passed. I contacted customer service and they told me it exceeded the 30 days request. I explained all details listed above and yet still nothing. It's fraud if you take funds for something and do not provide that item or service. So I will be calling my lawyers! STAY AWAY! BUY MADE IN AMERICA ITEMS - years from now we will leaned all this $h|t is toxic and the cause of a new cancer! Yep, THEY ARE THAT BAD!

Near the start of the pandemic I purchased a comforter from Wish for $60. I've bought a lot of really cheap crap from them over the years but the is the first time I spent real money. I also purchased 5 or 6 other small items that day. It took months for everything to come in but the comfortor never arrived. It said it was shipped and I know everything was delayed because of Civid so I patiently waited. One day I looked at the tracking and it was returned to the merchant. When I contacted customer service all they tell me is that it is too late for a refund due to their policy. WISH STOLE $60 FROM ME! PLUS SHIPPING! NEVER AGAIN!

I agree that one star is too high a rating for what I've received thus far. I ordered a four-part painting. The cost, I should have believed, was too good to be true, even after shipping. The product arrived as four rolled-up canvases that looked nothing like the original pic advertising the product - very washed-out and much smaller than the "dwarf" couch over which they hung in the pic.

Shipping: OMG! I realize that they project a date about a month after you order, but I also believe that the shipping charges and times are not visible until after you commit to the order. You've already committed yourself to a purchase, and so they have you!

I'm NOT one of the naysayers who says we need to only buy American, and by no means would I ever discourage international trade and the chance for other countries to introduce products to us - but this (and I'm sure, hundreds of other goods and vendors) is a supreme rip-off! My single little purchase doesn't mean anything, but the millions of dollars that are gained by companies that know what a hassle it is for the consumer to obtain a refund - means that they are pretty insulated from retribution or prosecution (Ever try to take a Chinese company to small claims court? Is there even such a thing?). The concept of really cheap stuff if great - but the problem is that it is "really cheap stuff!"

I ordered a week ago, the tracking number they gave me is wortless, they say it may take as long as 2 months,( california to arizona) which is completely ridiculous, they claim DHL has the package DHL denies that all they say is they have electronic notification, Wish keeps saying wait two months, i feel like wish is giving me the old wait and see run around that you get just before you get screwed, i would advise anyone to stay away from wish, their customer service is rude and incompetent at best.

After ordering at beginning of May and only receiving 1 item up until July 15th and no help or answers from Wish Support and everything showing still in China contacted Visa with all my back up and fully credited back ALL FUNDS within 3 days of them receiving my info! Just tell them you want to dispute the charges, as long as you attempted to resolve with no luck first they are happy to help, FINALLY REAL CUSTOMER CARE AND SUPPORT!

Ok I never write these type of things but I felt strong enough about this to do so.

I have now order two things from these people and both were defective out of the box. When I try to return them, i am told that i will have to pay shipping to have my original amount returned! WTF? Never in all my years of shopping online have I heard of something this stupid. They want you to pay more money out of pocket to be refunded for a defective item they sold!

**** DO NOT DO BUSINESS WITH THESE PEOPLE ***** THEY ARE SCAM ARTIST AT BEST!

I've been hacked twice in the last two months using two different cards by HOME/WISH on line shopping. The last one was done yesterday, one day after I purchased from Home in a matter of less than an hour for hundreds of dollars. I started checking my on line shopping history, and Bingo, my first hacking was done the day after I bought from HOME/WISH. Please be careful if you shop here because I believe they have a very faulty security service.
Does anyone know how I can demand HOME/WISH the money I lost from the illegal hacking? Thank you very much.

WISH is a nightmare. 1st the site is not secure. Then you cannot EVER (phone service is not supported at this time) speak to a person when your account is compromised and money is being stolen from you. The email contact is unable to fathom what your needs are so make the situation worse. So you have to cancel your payment method which you have no memory of allowing them to store. And since by the time you discover the problem it's now up to you to fight WISH for a refund. NOTHING they sell is worth the BS that comes with dealing with them. And just an added hoorah, when the Russians or Chinese or whoever get your info not only will they spend your money they will send threatening emails to expose your sexual deviations via VIDEO that they "have" OK that one made me laugh but it was still part and parcel of what WISH allows to happen due to their lack of security. NOTHING on or about their site is safe, STAY AWAY.