Some excellent buys, some horrors but always the most amazing customer service. A number of purchases never arrived which is disappointing but always an instant no quibble refund.
My boyfriend ordered a self balancing board from wish 3 weeks before Christmas and was told it would be delivered in time but it wasn't shipped at all, it kept saying it was at FED-EX in CA. To make a long story short, we canceled the order and was told we would get our refund within two weeks and we still haven't received anything yet.
Do your homework before you buy, and remember taxes to be added to the total amount. Keep your packaging if you have problems with damage /wrong item sent.
The old saying? It's true. Cheap material. Poor design. Look stitching.
The pictures you see are ripped of Instagram accounts, other fashion sites or elsewhere.
SCAM SCAM SCAM.
Affordable shopping and has every thing you need when shopping on a budget but need to adjust shipping price when ordering 2 or more of the same item.
Great service and great prices on everything. Shipping and receiving products can be hit and miss but if item not received they are quick to deal with it!
Wish is worth using. I have use wish for several months and have not been disappointed they stand behind the guarantee and always get back to you quickly.
False advertising the products I receive are nothing like the pictures $#*! falling apart it sucks then trying to return the stuff is a hassle Im over it
The "customer support" is a joke. It's just an animated computer sending you messages.
Now I have to go to my bank and see if I file a police report for exams if I can get my money back since the computer REFUSES to send my items OR refund my money.
Stay FAAAAR away from this website!
I ordered many things, but it took a day and a half to "Process" Then over the course of 5 hours, it refunded EVERYTHING. I didn't even want a refund, I waited the the things from my order. NOT a wasted 2 days of my life.
Hi Kaycee. This is far from the experience that we strive to provide and want to make things right. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line. We look forward to hearing from you.
I made a purchase for a total of $130.00 dollars, never received the items and was only refunded $65.00 dollars back, been trying to reach them but never received the remaining of my money.
Hi Leslie, we're here to help! We'd like the chance to turn your experience around and to make things right. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line.
The item I received is a HORRIBLE fake. They didn't even try. Bottle not the same, no smell to the oil, not 1 ounce. Label isn't even the same and is on crooked; this is the worst scam I have experienced. DO NOT BUY FROM WISH!
Hi Emily. Your experience is very important to us and we'd like to provide you with a solution. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line. Thank you!
I have shopped from Wish for several months now. I can honestly say I have only received one item that stopped working 2 weeks after I received it. I have ordered over 10 watches for myself, friends and family and have not had a problem. We have also ordered chargers, phone accessories, necklaces as well as accessories used for manicures. Some don't look like the picture but that is why when looking at the photos, look to see if someone has taken a picture of what they have ordered.
Also, I have not received items by the date they indicate when I ordered the item. I simply contacted Customer Service and was given the option to wait or to have my money refunded. For a couple of items I waited and for others I didn't. They refunded the money and told me to keep the item if it was delivered. Yes, some things are cheap so I haven't ordered shoes or purses from them. I find it hard to believe that I will get a beautiful leather purse for $8.00 but for other items I'll continue to be a customer.
I ordered a garden hose, which I could have purchased in the states, and moving forward I won't make this mistake again. I ordered a "simple garden hose" over 2 months ago and to date is still floating across the ocean in a container. If you want anything from this company and need to use it this decade, than DO NOT BUY FROM WISH. They have thousands of complaints with the BBB and I'm not wasting my time filing one because they respond with the same generic response. "They can't control blah blah blah" I have been in logistics (UPS) for most of my career and I can tell you it doesn't take almost 3 months to get something from a "reputable company" To date, I still have no idea when I will receive this item.
Hi SheNay. Your experience is very important to us and we'd like to provide you with a solution. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line. Thank you!
We ordered a flat screen T. V. and it never came we ordered PHONES we got chargers we ordered 4 pairs of boots limited time offer and there was still 13 hours left on the deal and they told us it has been shipped and then said we didn't order in time then said they gave us a refund WHERE IS OUR REFUND oh right they lied WORST ONLINE SHOPPING EVER THE ONLY THING THEY GOT RIGHT IS OUR JACKETS i would not recommend this app to anyone i would recommend amazon
Hi Haley. This is far from the experience that we strive to provide and want to make things right. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line. We look forward to hearing from you.
Very satisfied with the orders I have received. Shipping time has gotten better to.
I have been able to find what I was looking for and even found a few items I didn't know were available.
I cannot believe the wish website these folks got the nerve to have your stuff coming on a certain date then they change the date on you well I will never ever buy from them again
Hi Jerry, we're here to help! We'd like the chance to turn your experience around and to make things right. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line.
You pay so much for shipping and it takes forever to arrive. Also they still haven't responded to my email and i have been waiting for awhile now. They should have better customer support as well.
I have been shopping on Wish for some time now. Except for a few items that were not exactly what I had ordered everything else was great. Great customer service when I contacted with a question.
I have nothing good to say about this company. Shipping is expensive. I ordered a bunch of items and within a month have only received two. And those both went in the trash because of quality.
Answer: Wish your company charged my checking account $114.75, I have been trying to contact your company several times and get no respond form you by email, tried that fake phone number that's a joke... Where is my orders or my refund for 114.75 your company charged out of my checking account. I am going to have my Bank and credit card company look into this matter... PLEASE RESPOND.(shame on your poor services) I have ordered hundreds of dollars form WISH I can't say it enough how disappointed I am in wish, I ordered several items that was not right I got in touch with wish company about the the mistake right away I was told it was to late to do any thing about the items. I ordered two black king size comforter you sent me two black satin king size sheet set, I ordered black satin two piece medium size sleep ware you sent me a size small, I ordered a medium black suit jacket, you sent me a size small. I have ordered to much form your company for you all to treat me this way..
Answer: Yes, delete the app from your device. They will send you stuff you looked at! Bought a $7 item, was charged $97. Turns out everything I looked at, they billed me for and shipped. I only got $70 back.
Answer: They can't be trusted at all.
Answer: Honestly it depends on what u order. I found most of the stuff is ok quality. Not wonderful but not poor quality. Everything is always smaller then what it says so keep that in mind. My biggest issue with them is the customer support sucks. No way to contact them other then email, and the issue never gets resolved. Shipping is horrible. Plan for about 2 months after ordering. They give u estimated shopping time then add 2 wks. So answer to your question items are not the best but not the worst of quality either.
Answer: Very cheap knock off merchandise. I placed an order for about 70 items on a single order, out of those 70 I have received 9 items. *3* where broken, *4* was the wrong item and *2* were such poor quality it was unusable. And yes it has been about 7 wks. Since I placed my order. The tracking numbers DO NOT work in the USA. And if you go through their site it's all in Chinese. I found all of the same items on EBay from same companies and tried them out and guess, I got a USA tracking number, and my item arrived in 2 wks.! So unless you just want to waist your money DO NOT ORDER FROM WISH.COM!
Answer: I found more bad seller's than good. Was also told a item had been delivered to my address. The item did arrive 3 weeks later. Another seller told me item had been dispatched then told me it was out of stock on each occasion customer service was really bad if you like a gamble this is the site
Answer: Everything typically takes forever to get to buyer if it gets to you at all, then Wish says 5 more days, 5 more days all the while they have your money, if you do get your order and it isn't right or defective they expect you to return the item on your dime regardless that it was their mistake which is illegal. There is no customer service, you have to email then eventually call your bank or file a complaint with the District attorney about Wish which I had to do in order to get my refund. I have not ordered anything else from Wish and warn people about them. So in my opinion beware order from someone else
Answer: They are, just some do take a little more work to come over if you put more coats on to make darker
Answer: I have answered this many times and my answer is always the same. Read the reviews! Some items are junk, and if so, people will comment. The clothes are sized for the Asian market and therefore are many sizes smaller. I wear a medium and ordered the one article of clothing I have ordered in an xxl and it just fit. Clothing tends to be on cheap side, too. Watches and jewelry tend to be a good deal and I have ordered many watches as gifts ans have averaged $3-$5. They look expensive and some even say CK on them. I ordered a $70 purse that I didn't use for several months and when I did, the zipper broke. I took a picture of it, sent it to customer service and received a refund within an hour. Didn't even have to send the item back. Items can take up to a month and if you complain, they usually offer a refund, but even with the refund, I have received the item every time. Have patience and read the reviews and you will be good to go!
Answer: Well if you bought it and try returning it I think it'll be a waste because of shipping, but usually you would get the money back. Oh and just so you know when they say that shipping is $1 sometime it's really not. I ordered something and shipping was way more then expected.
The company's reputation is significantly marred by persistent complaints regarding poor customer service and product quality. Customers frequently report issues with delayed deliveries, inadequate responses from support staff, and difficulties in obtaining refunds or returns. Many express frustration over receiving defective or misrepresented items, leading to sentiments of being scammed. While some customers have had satisfactory experiences with certain products, the overwhelming trend highlights a lack of reliability and accountability. Overall, the company faces a critical need to enhance its customer service practices and improve product quality to restore consumer trust.
This summary is generated by AI, based on text from customer reviews
Hi Mckinley. This is far from the experience that we strive to provide and want to make things right. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line. We look forward to hearing from you.