business logo of Wish
How would you rate Wish?
grey star
grey star
grey star
grey star
grey star
Ohio
1 review
0 helpful votes
Follow Brian B.
Unfollow Brian B.
Send Message
Share Review
Report Review

LIES
April 17, 2021

I only recently started shipping here, u bought many things at good prices but they mis advertise all the time and nothing shows up in time. Then they'll change ur delivery date. My daughter's birthday was ruined, none of her presents or decorations showed up in time and I ordered them 2 months ahead of her b day

Date of experience: April 17, 2021
Wish C. Wish Rep
over a year old

Hi Brian, we're here to help! We'd like the chance to turn your experience around and to make things right. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line.

Netherlands
7 reviews
1 helpful vote
Follow Anneli A.
Unfollow Anneli A.
Send Message
Share Review
Report Review

Wish Online is a website that sells clothes and accessories for women. It has a large selection of different items from various brands, such as dresses, tops, shoes, and more. The website has an easy-to-use interface that allows you to easily browse through their clothing collection.

Date of experience: February 24, 2023
Canada
1 review
0 helpful votes
Follow Murray L.
Unfollow Murray L.
Send Message
Share Review
Report Review

My reply to the latest Wish customer support telling me about ANOTHER shipping delay: "Just a lot of bull$#*! from you. Great customer service! Your estimated shipping window is way beyond the ship date you advertised on your site. I would never have purchased them if you had given a shipping date of July 30. Three months for a small order that I could get elsewhere in two weeks or less! You are fraudsters selling items you do not have and promising unrealistic delivery dates. I am going to let the public know how you work so maybe they will not want to buy from you."
There is a reason why you cannot leave reviews on their site, and why you can't cancel orders you do not get. They are so bad that they do not want you to tell anyone. They keep pushing back the expected shipping dates. Nobody should consider buying from this company. You only save a few dollars over Amazon, why go through the aggravation?

Date of experience: July 18, 2020
Wish C. Wish Rep
over a year old

We're here to help, Murray! So we can learn more, please send an email to reviews@wish.com with "Sitejabber Review" in the subject line. We look forward to your response.

Canada
1 review
4 helpful votes
Follow Angela M.
Unfollow Angela M.
Send Message
Share Review
Report Review

I have been with wish.com now since early 2016, I have never had a problem with any of their customer service! They have gotten back to me instantly when I don't get my parcels on time and always are easy to get a refund from! However I have usually had to wait a few months for anything to appear at my place So if you want something right away don't bet on wish! However some things have come before the due date most recently an elvis pillowcase that my mother loved!

Date of experience: July 15, 2017
North Carolina
3 reviews
9 helpful votes
Follow katherine w.
Unfollow katherine w.
Send Message
Share Review
Report Review

NOt that Bad
February 6, 2018

I tried wish like most people do thinking the products would be cheap and unappealing. Not at all, I'e loved everything I have purchased with the exception of one item, and that was natural error.
I got the wrong color so, that can happen anywhere. What have you got to lose try them at least once. You'll probably try them again. They are not the best when it comes to the coupons codes though.

The items can be very inexpensive, then comes the outlandish shipping costs. Pay close attention to the shipping, it has made me cancel a few orders.

Date of experience: January 29, 2018
Louisiana
1 review
4 helpful votes
Follow Deborah A.
Unfollow Deborah A.
Send Message
Share Review
Report Review

I have been try to get agile of customer support by phone and on the web site itself and can't get no where. I need to return a shirt that I got it's a child's large and you can see right threw it. I would just like my money back all the problems I'm having will never order anything else again.

Date of experience: May 31, 2018
Minnesota
2 reviews
105 helpful votes
Follow Sheila F.
Unfollow Sheila F.
Send Message
Share Review
Report Review

Untrusty site
May 4, 2020

Do not order from this site. Things look catchy because they are priced that way and the products truly are CHEAP made. In addition, after I ordered the first time, my credit card was hacked and all of a sudden I started getting additional purchases being made. Not trustworthy at all. Also hard to get any contact with this company - no numbers to call - all automated online. Products also take a long time - I have been waiting 2 months!

Date of experience: May 4, 2020
Wish C. Wish Rep
over a year old

We're here to help, Sheila! So we can learn more, please send an email to reviews@wish.com with "Sitejabber Review" in the subject line. We look forward to your response.

Montana
1 review
3 helpful votes
Follow Relorian M.
Unfollow Relorian M.
Send Message
Share Review
Report Review

So as of writing this their average for actual delivery of items ordered is 15%. I've ordered way too many items and received far too few of them. Customer service is pretty non-existent. I've had about 4 refunds and never over 10 bucks. 30 dollar pvc figure for my son never showed and wish claimed it was delivered. I finally got USPS to find where it went. They sent it to the wrong country but didn't bother refund it.

Date of experience: June 1, 2017
Florida
1 review
3 helpful votes
Follow Tamara T.
Unfollow Tamara T.
Send Message
Share Review
Report Review

What a joke site
July 5, 2017

This site is a joke, I've stupidly ordered several times from this site and each time they only send a portion of my order and "conveniently" something gets "lost" in shipping. Apparently they think either we.re too stupid to realize that they didn't ship everything, or that the item doesn't cost enough to cause the customer to pursue the missing item! Whenever you do happen to receive your order. It's cheaply made and usually the shipping costs more than the item itself. Save money and frustration because they have a computer generated response to all inquiries and you can never talk to a real person regarding your situation!

Date of experience: July 5, 2017
North Carolina
1 review
14 helpful votes
Follow Savannah M.
Unfollow Savannah M.
Send Message
Share Review
Report Review

Love This App
October 25, 2015

I have been a user of Wish for well over a year, and I will make one thing very clear, most if not all items are shipped from various places in Asia, so it will take a little longer for items to arrive, and also always order bigger than your actual size, as different areas have different sizes. Also just want to note that you have to read very clearly what the seller is actually selling you, because just an image can trick you. I enjoy buying from Wish because I've learned all of this, and although I mostly buy jewelry from them, my clothing items were well worth the find as well. Happy Buying!

Date of experience: October 24, 2015
Minnesota
1 review
10 helpful votes
Follow Ashton H.
Unfollow Ashton H.
Send Message
Share Review
Report Review

Do not order tops/jeans/jackets or anything of the sort because it usually ends up with bad material or looks nothing like the picture. If you do want to order something order small stuff like maybe earrings, bracelets, phone cases, etc. I don't suggest ordering clothing at all from this app.

Date of experience: June 10, 2016
Oregon
2 reviews
5 helpful votes
Follow Shari L.
Unfollow Shari L.
Send Message
Share Review
Report Review

Very Satisfied
January 16, 2018

I was a bit skeptical at first because of all the negative reviews. But I decided to give wish.com a try anyway. In the past couple of months I have ordered about 20 items, mostly jewelry. One particular ring was received a size larger than ordered. I sent an email to them and got a reply within 24 hours stating that I could keep the ring and they have a refund on my account towards my next purchase. So far everything I have received has been what I expected, pricing and shipping was more than fair. I appreciate how quickly their customer service team got back to me, and I will continue to use them.

Date of experience: January 13, 2018
New Zealand
1 review
2 helpful votes
Follow christopher s.
Unfollow christopher s.
Send Message
Share Review
Report Review

I purchased a dud item that blew up taking all my house fuses with it.
Went to contact customer support and got a white screen of death. Everything else on site ok. But customer support unable to load. Went thru net and suprise suprise got email saying only way to get refund was to use the support on app (despite already corresponding with me now)which does not load.
What a rip off. I know they peddle cheap junk. So be it. But this type of cheap trick is a poor way to make /$$.
Boo wish... you stink...
Up yours

Date of experience: August 20, 2020
Wish C. Wish Rep
over a year old

Hi Christopher. Your experience is very important to us and we'd like to provide you with a solution. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line. Thank you!

Florida
2 reviews
1 helpful vote
Follow MURRAY K.
Unfollow MURRAY K.
Send Message
Share Review
Report Review

Wrong item sent.
August 22, 2022

Ordered a leather hat. Received a felt hat. Ask for refund. They said yes but I have to pay return shipping, which cost more then the item. Then asked just for correct item to be sent. Never heard back from them.

Date of experience: August 22, 2022
Wish C. Wish Rep
over a year old

Hi Murray. We're here to help! So we can learn more, please send an email to reviews@wish.com with "Sitejabber Review" in the subject line. We look forward to your response.

Texas
1 review
0 helpful votes
Follow Lee B.
Unfollow Lee B.
Send Message
Share Review
Report Review

If the item is over 30 days in being delivered and damage. They claim too bad that you should have contacted before 30 days. How is this possible?. I asked to cancel all outstanding orders. Was told no because I ordered more than 30. Nothing will be delivered until September.

Date of experience: July 12, 2020
Wish C. Wish Rep
over a year old

Hi Lee. This is far from the experience that we strive to provide and want to make things right. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line. We look forward to hearing from you.

New York
1 review
0 helpful votes
Follow Manasi C.
Unfollow Manasi C.
Send Message
Share Review
Report Review

Terrible service, even worst return policy, do not... buy anything. It takes forever for things to come, return process is a complete nightmare, connecting with customer service is impossible. Stay far away from this site

Date of experience: July 24, 2021
Wish C. Wish Rep
over a year old

Hi Manasi. Your experience is very important to us and we'd like to provide you with a solution. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line. Thank you!

Canada
4 reviews
11 helpful votes
Follow Karen B.
Unfollow Karen B.
Send Message
Share Review
Report Review

I've ordered many times from Wish who use Merchants that provide the products from many different Eastern Asian Countries.
They use Very cheap shipping companies that will mail for as cheap as possible. I usually only receive half or less, of the items that I have ordered.
I must say they are good at Refunding after the expected date of arrival has past. They also tell you that you can keep these items if they still arrive to your house. Very few ever still arrive.
It just that your money sat out there for a month and time wasted in ordering.

Date of experience: September 11, 2018
South Carolina
2 reviews
0 helpful votes
Follow Christopher H.
Unfollow Christopher H.
Send Message
Share Review
Report Review

Won't do it again...
August 30, 2017

I had my doubts about this app when I saw the prices of several of their items. I've only placed a single order... won't do it again. I ordered a pair of shoes... came in crushed, in spite of the lousy bubble-wrap job. Although I ordered a size 10, I got something much closer to a size 8... no way they'll fit. Considering how long it took to get them, I don't see much point in trying to return them. If an item is going to ship from a foreign country that sizes their items differently than Americans... the ad should SAY SO!

Date of experience: August 30, 2017
North Carolina
1 review
12 helpful votes
Follow Sandy L.
Unfollow Sandy L.
Send Message
Share Review
Report Review

Very positive
December 24, 2015

First remember you are ordering out of states. Shipping from Asian countries can be very slow. It took me several weeks to get my item. I knew this would be the case before I ordered. I ordered an adorable knitted heading covering that looked like a fox for my child. It arrived just in time for Christmas. I planned it that way. It was very inexpensive because having someone knit this would have been around 30.00 I purchased it shipping and all for 11.00 which is a huge savings. I am very please with my purchase and I'll purchase from the site again.

Date of experience: December 23, 2015
Alabama
1 review
2 helpful votes
Follow tabatha b.
Unfollow tabatha b.
Send Message
Share Review
Report Review

I think Wish has some really cool clothes and i thought about buying a couple of outfits until they started popping up on my phone every 30 minutes and sometimes with music and the Wish website flashing like fluorescent dance floor. How much more annoying can you get Wish?! I never even downloaded Wish shopping page from google play store or looked Wish clothes on my phone but only on my computer. When a company has a good or even great product they will lose business if they are pushy or become beggars and if their commercials are annoying, obnoxious or lack class. Your popup ads will be your demise Wish!

Date of experience: June 2, 2018

Overview

Wish has a rating of 1.7 stars from 8,289 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Wish most frequently mention customer service, delivery date and credit card. Wish ranks 590th among Marketplace sites.

service
868
value
828
shipping
847
returns
733
quality
779