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The company's reputation is significantly marred by persistent complaints regarding poor customer service and product quality. Customers frequently report issues with delayed deliveries, inadequate responses from support staff, and difficulties in obtaining refunds or returns. Many express frustration over receiving defective or misrepresented items, leading to sentiments of being scammed. While some customers have had satisfactory experiences with certain products, the overwhelming trend highlights a lack of reliability and accountability. Overall, the company faces a critical need to enhance its customer service practices and improve product quality to restore consumer trust.
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1 Never got an item. I was sent wrong items. Returns are difficult. The items decent quality for the price but shipping is unpredictable.
I love most of the products wish has on their site, but the shipping takes so long it is almost not worth ordering from the site any more. Or the order doesn't even come in and you have to ask for a refund. The refund is easy to get, much better than the shipping.
Excellent service from ordering to receiving. Does the job it was purchased for worked 100%. If I require another I wouldn't hesitated in ordering again
Although I was worried about using this application at first, I found that it is very good to use it.
Depending on the goods, the amount of money posted is wrong or there are some unreliable shops, but I think that others are still reliable.
Since the items I have purchased so far are satisfied, I would like to continue to use it in the future.
Many stores take a very long time (a month and a half) sometimes to arrive, packaging may not be proper, may not arrive at all, and product may not even work. This of course has nothing to do with the app, but with the individual seller and Wish will compensate for problems. You just have to make sure that the store and product reviews are good. Very easy to use and secure to pay for, especially with it being so cheap. Overall very well pleased!
My first few orders were pretty good, the last order was disappointing. Unsure if I will order anymore. I was warned!
The app is easy to use however it needs a far better search function.
The site has all sorts of interesting things that are often not in the our local shops. Quality of many items is very good, especially at the prices offered, but some items are only worth the low price.
My daughter told me about Wish so I had to try it for myself. I love the bargains and the overall experience. The Wish app makes it easy and fun! I have had only positive experiences. Out of over 100 purchases, I have only had two where I didnt receive the merchandise I ordered. I messaged Wish and received a refund within 24 hours. I highly recommend Wish!
Yes they have nice things but cheaply made, I had ordered a rose gold ring with a purple stone in it was supose to be pink with the purple Amathist stone where is it plus they deleted acount and I had to put it under a nickname wow I still didnt get every thing that I orded plus they sent me 9 thing to make boobs bigger why so many
Like wish for the most part, but need size clarification on all products, I've received shoes for children and I'm a 35 yr old man!
Là où je ne suis pas satisfaite c'est sur la livraison des objets gratuits que j'ai commandés. À date seulement 2 sont arrivés et les autres sont en attente et la date prévue est largement dépassée. À part ça tout est bien et j'ai reçu des réponses très favorable pour les objets qui ne convenaient pas à mes attentes. Wish est une compagnie professionnelle, et qui souhaite la satisfaction de ses clients. Merci
Ware ist teilweise nicht angekommen und bei der Kontaktaufnahme wird man nur vertröstet und oder auf eine Webseite verlinkt, die mit chinesischen Schriftzeichen überfüllt ist (keine Chance zu übersetzen).
Nach mehreren Monaten folgt die Begründung vom Support, der Fall sei abgeschlossen, da zu viel Zeit vergangen ist... Geld ist futsch und Bestellung kommt auch nicht... sehr ärgerlich...
I Made several purchases and they have not arrived, in several cases the dates are expired, I doubt if they Will arrive, and if I will lose muy money
I haven't received my ordered item that I bougth in April 2018. I contacted the wish customer service and they seem to be reliable but I'm waiting for the confirmation of my ordered item for replacement shipping.
For me, ebay is more reliable for online shopping.
Some items I get are good quality and shipping is fast only had a few items not delivered but wish has given me refunds
Most of the items bought were great but it appears that as soon as you start looking at Graphics cards etc, you feel let down. All the cards I brought (and there were a few) were not what they were sold as. Gtx 960 were old 450s with the bios flashed to appear better than they were. Credit where credits due, I had a full refund from Wish so great customer care - just wish they could sort the sellers out!
Great product and great service could not be happier would be more than happy to buy from same outlet again or any of the others
I have been shopping on Wish for some time now and I have always had a great experience and find that items are very similar if not the same as buying from ebay but at a much discounted price. The only issue I have is when you purchase multiple of the same item you get charged shipping on each item.
I like with however I ha had things not come only to be told well they was delivered their is nothing we can do. 1st of all I never got some things
If you don't get an item you should be given all your money back included shipping or the item to be resent... Once I spent 75 on some dagger to give and our grooms gifts. I never got them... 75$ granted I got my money back but not shipping and that's not even the point...
Answer: Wish your company charged my checking account $114.75, I have been trying to contact your company several times and get no respond form you by email, tried that fake phone number that's a joke... Where is my orders or my refund for 114.75 your company charged out of my checking account. I am going to have my Bank and credit card company look into this matter... PLEASE RESPOND.(shame on your poor services) I have ordered hundreds of dollars form WISH I can't say it enough how disappointed I am in wish, I ordered several items that was not right I got in touch with wish company about the the mistake right away I was told it was to late to do any thing about the items. I ordered two black king size comforter you sent me two black satin king size sheet set, I ordered black satin two piece medium size sleep ware you sent me a size small, I ordered a medium black suit jacket, you sent me a size small. I have ordered to much form your company for you all to treat me this way..
Answer: Yes, delete the app from your device. They will send you stuff you looked at! Bought a $7 item, was charged $97. Turns out everything I looked at, they billed me for and shipped. I only got $70 back.
Answer: They can't be trusted at all.
Answer: Honestly it depends on what u order. I found most of the stuff is ok quality. Not wonderful but not poor quality. Everything is always smaller then what it says so keep that in mind. My biggest issue with them is the customer support sucks. No way to contact them other then email, and the issue never gets resolved. Shipping is horrible. Plan for about 2 months after ordering. They give u estimated shopping time then add 2 wks. So answer to your question items are not the best but not the worst of quality either.
Answer: Very cheap knock off merchandise. I placed an order for about 70 items on a single order, out of those 70 I have received 9 items. *3* where broken, *4* was the wrong item and *2* were such poor quality it was unusable. And yes it has been about 7 wks. Since I placed my order. The tracking numbers DO NOT work in the USA. And if you go through their site it's all in Chinese. I found all of the same items on EBay from same companies and tried them out and guess, I got a USA tracking number, and my item arrived in 2 wks.! So unless you just want to waist your money DO NOT ORDER FROM WISH.COM!
Answer: I found more bad seller's than good. Was also told a item had been delivered to my address. The item did arrive 3 weeks later. Another seller told me item had been dispatched then told me it was out of stock on each occasion customer service was really bad if you like a gamble this is the site
Answer: Everything typically takes forever to get to buyer if it gets to you at all, then Wish says 5 more days, 5 more days all the while they have your money, if you do get your order and it isn't right or defective they expect you to return the item on your dime regardless that it was their mistake which is illegal. There is no customer service, you have to email then eventually call your bank or file a complaint with the District attorney about Wish which I had to do in order to get my refund. I have not ordered anything else from Wish and warn people about them. So in my opinion beware order from someone else
Answer: They are, just some do take a little more work to come over if you put more coats on to make darker
Answer: I have answered this many times and my answer is always the same. Read the reviews! Some items are junk, and if so, people will comment. The clothes are sized for the Asian market and therefore are many sizes smaller. I wear a medium and ordered the one article of clothing I have ordered in an xxl and it just fit. Clothing tends to be on cheap side, too. Watches and jewelry tend to be a good deal and I have ordered many watches as gifts ans have averaged $3-$5. They look expensive and some even say CK on them. I ordered a $70 purse that I didn't use for several months and when I did, the zipper broke. I took a picture of it, sent it to customer service and received a refund within an hour. Didn't even have to send the item back. Items can take up to a month and if you complain, they usually offer a refund, but even with the refund, I have received the item every time. Have patience and read the reviews and you will be good to go!
Answer: Well if you bought it and try returning it I think it'll be a waste because of shipping, but usually you would get the money back. Oh and just so you know when they say that shipping is $1 sometime it's really not. I ordered something and shipping was way more then expected.