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WishReviews 8,284

1.7

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Wish Reviews Summary

The company's reputation is significantly marred by persistent complaints regarding poor customer service and product quality. Customers frequently report issues with delayed deliveries, inadequate responses from support staff, and difficulties in obtaining refunds or returns. Many express frustration over receiving defective or misrepresented items, leading to sentiments of being scammed. While some customers have had satisfactory experiences with certain products, the overwhelming trend highlights a lack of reliability and accountability. Overall, the company faces a critical need to enhance its customer service practices and improve product quality to restore consumer trust.

This summary is generated by AI, based on text from customer reviews

service
866
value
826
shipping
845
returns
731
quality
777

We monitor reviews for authenticity

California
1 review
0 helpful votes
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Not worth it even for the price.
June 19, 2018

1 Never got an item. I was sent wrong items. Returns are difficult. The items decent quality for the price but shipping is unpredictable.

Date of experience: June 16, 2018
California
1 review
0 helpful votes
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Not bad
June 19, 2018

I love most of the products wish has on their site, but the shipping takes so long it is almost not worth ordering from the site any more. Or the order doesn't even come in and you have to ask for a refund. The refund is easy to get, much better than the shipping.

Date of experience: June 16, 2018
New Zealand
1 review
0 helpful votes
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Wish Purchase
June 19, 2018

Excellent service from ordering to receiving. Does the job it was purchased for worked 100%. If I require another I wouldn't hesitated in ordering again

Date of experience: June 16, 2018
Japan
1 review
0 helpful votes
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GOOD!
June 19, 2018

Although I was worried about using this application at first, I found that it is very good to use it.
Depending on the goods, the amount of money posted is wrong or there are some unreliable shops, but I think that others are still reliable.
Since the items I have purchased so far are satisfied, I would like to continue to use it in the future.

Date of experience: June 16, 2018
Tennessee
1 review
0 helpful votes
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Many stores take a very long time (a month and a half) sometimes to arrive, packaging may not be proper, may not arrive at all, and product may not even work. This of course has nothing to do with the app, but with the individual seller and Wish will compensate for problems. You just have to make sure that the store and product reviews are good. Very easy to use and secure to pay for, especially with it being so cheap. Overall very well pleased!

Date of experience: June 16, 2018
New Jersey
1 review
0 helpful votes
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If it's too good too be true
June 19, 2018

My first few orders were pretty good, the last order was disappointing. Unsure if I will order anymore. I was warned!

Date of experience: June 16, 2018
New Zealand
1 review
0 helpful votes
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Good source of useful items
June 19, 2018

The app is easy to use however it needs a far better search function.
The site has all sorts of interesting things that are often not in the our local shops. Quality of many items is very good, especially at the prices offered, but some items are only worth the low price.

Date of experience: June 16, 2018
Tennessee
1 review
0 helpful votes
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I LOVE Wish!
June 19, 2018

My daughter told me about Wish so I had to try it for myself. I love the bargains and the overall experience. The Wish app makes it easy and fun! I have had only positive experiences. Out of over 100 purchases, I have only had two where I didnt receive the merchandise I ordered. I messaged Wish and received a refund within 24 hours. I highly recommend Wish!

Date of experience: June 16, 2018
Georgia
1 review
0 helpful votes
Follow Pattie D.
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Yes they have nice things but cheaply made, I had ordered a rose gold ring with a purple stone in it was supose to be pink with the purple Amathist stone where is it plus they deleted acount and I had to put it under a nickname wow I still didnt get every thing that I orded plus they sent me 9 thing to make boobs bigger why so many

Date of experience: June 16, 2018
Virginia
1 review
0 helpful votes
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Like wish for the most part, but need size clarification on all products, I've received shoes for children and I'm a 35 yr old man!

Date of experience: June 16, 2018
Canada
1 review
0 helpful votes
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Plutôt satisfaite
June 19, 2018

Là où je ne suis pas satisfaite c'est sur la livraison des objets gratuits que j'ai commandés. À date seulement 2 sont arrivés et les autres sont en attente et la date prévue est largement dépassée. À part ça tout est bien et j'ai reçu des réponses très favorable pour les objets qui ne convenaient pas à mes attentes. Wish est une compagnie professionnelle, et qui souhaite la satisfaction de ses clients. Merci

Date of experience: June 16, 2018
Germany
1 review
0 helpful votes
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Dome Things didn't come.
June 19, 2018

Ware ist teilweise nicht angekommen und bei der Kontaktaufnahme wird man nur vertröstet und oder auf eine Webseite verlinkt, die mit chinesischen Schriftzeichen überfüllt ist (keine Chance zu übersetzen).
Nach mehreren Monaten folgt die Begründung vom Support, der Fall sei abgeschlossen, da zu viel Zeit vergangen ist... Geld ist futsch und Bestellung kommt auch nicht... sehr ärgerlich...

Date of experience: June 16, 2018
Colombia
1 review
1 helpful vote
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Wish has unfulfilled suppliers
June 19, 2018

I Made several purchases and they have not arrived, in several cases the dates are expired, I doubt if they Will arrive, and if I will lose muy money

Date of experience: June 16, 2018
Australia
1 review
0 helpful votes
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Delivery
June 19, 2018

I haven't received my ordered item that I bougth in April 2018. I contacted the wish customer service and they seem to be reliable but I'm waiting for the confirmation of my ordered item for replacement shipping.
For me, ebay is more reliable for online shopping.

Date of experience: June 16, 2018
Alabama
1 review
0 helpful votes
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I will always buy things off of wish but i wish it came in faster and the product was in the right size package.

Date of experience: June 16, 2018
Kentucky
1 review
0 helpful votes
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Some items I get are good quality and shipping is fast only had a few items not delivered but wish has given me refunds

Date of experience: June 16, 2018
GB
1 review
0 helpful votes
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Mixed bag
February 18, 2021

Most of the items bought were great but it appears that as soon as you start looking at Graphics cards etc, you feel let down. All the cards I brought (and there were a few) were not what they were sold as. Gtx 960 were old 450s with the bios flashed to appear better than they were. Credit where credits due, I had a full refund from Wish so great customer care - just wish they could sort the sellers out!

Date of experience: June 16, 2018
New Zealand
1 review
0 helpful votes
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Excellent experience
June 19, 2018

Great product and great service could not be happier would be more than happy to buy from same outlet again or any of the others

Date of experience: June 16, 2018
Australia
1 review
0 helpful votes
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Amazing and affordable!
May 5, 2021

I have been shopping on Wish for some time now and I have always had a great experience and find that items are very similar if not the same as buying from ebay but at a much discounted price. The only issue I have is when you purchase multiple of the same item you get charged shipping on each item.

Date of experience: June 16, 2018
Illinois
1 review
0 helpful votes
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Wish shopping
June 19, 2018

I like with however I ha had things not come only to be told well they was delivered their is nothing we can do. 1st of all I never got some things
If you don't get an item you should be given all your money back included shipping or the item to be resent... Once I spent 75 on some dagger to give and our grooms gifts. I never got them... 75$ granted I got my money back but not shipping and that's not even the point...

Date of experience: June 16, 2018