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The company's reputation is significantly marred by persistent complaints regarding poor customer service and product quality. Customers frequently report issues with delayed deliveries, inadequate responses from support staff, and difficulties in obtaining refunds or returns. Many express frustration over receiving defective or misrepresented items, leading to sentiments of being scammed. While some customers have had satisfactory experiences with certain products, the overwhelming trend highlights a lack of reliability and accountability. Overall, the company faces a critical need to enhance its customer service practices and improve product quality to restore consumer trust.
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One of the best alternatives, no competitors to Aliexpress and Amazon with great prices, vast array of products, and beer of all great prices. And the delivery times are great, too!
Hola, el pruducto cuando se realizó la compra, dentro de la opciones decia que venia con caja contenedora.
Solo enviaron los termocontraibles. Me interesaba la caja para organizar el producto.
Gefällt mir sehr gut. Lieferung ist meistens schneller als angegeben. Gute Preis-Leistungsverhältnis. Ich mag es, gerne immer wieder.
Justo lo que pedí el único problema es el tiempo de entrega es muy largo y se sobrepasó en el tiempo de entrega
Je hebt een grote keuze uit een mooi assortiment voor niet te veel geld. Het top team van Wish doet er alles aan om je de beste service voor, tijdens en na de verkoop te geven!
Super site mais de temps en temps colis très en $#*! ou bien le colis manque des pièces mais sa va dans l'ensemble et comme sa dépend des articles soit le colis arrive en avance ou soit en $#*!
I'v ordered shoes, wrong size also waist coat far to small, Monicular again not what I ordered. Makes me not to deal with Wish anymore.
It's a very bad online services I ordered stuff never came and wen I go into it it says it has came and the received button is hit not happy very bad site
Niektore zamowienia nie docieraja do mnie, mimo ze sa oplacone z gory.
Niektore zamowione rzeczy albo nie odpowiadaja opisowi (np. Zamiast "filled" albo "solid gold" jest to miedz z pozlotka, ktora schodzi po kilkakrotnym noszeniu), albo przychdzi ciut inny model niz zamowiony (np. Etui do telefonu), albo miala byc poduszka z pamiecia, a przychodzi bambusowa..., albo torebka jest super ale ma zepsuty zamek...
Ale pomijajac wyzej wymienione niedociagniecia, z wiekszosci zamowien jestem zadowolona, tak z zakupu, jak i z ceny.
Once I have bought a product I can do without heaps of recommendations trying to sell me the same or similar products all the time.
Very Satisfied, Very Satisfied, Very Satisfied, Very Satisfied, Very Satisfied, Very Satisfied, Very Satisfied, Very Satisfied,
Shopped a lot and was willing to accept the delayed deliveries, but when an item didn't arrive I was told that I couldn't get a refund as it is too late. How can I tell if something will arrive or not- while waiting for over 2 months for each package?
You have a profitable and successfull buosness. My suggestion to better the consumer satisfaction is by focusing on the process once the order has be approved. I have purchased 7 to 12 different orders since I joined and I believe only half of the order history was up to date. Several times i would track the package being shipped and it was still in transit from halfway across the word but showed up in the mail an hour later. Polish up the infrastructure starting once the order bringing to be shipped
Los errores se corrigen y bastante satisfecho con los productos y la calidad y atencion buenas aunque algunos tardan mucho en llegar pero se tolera gracias y un saludo
An Amazing app! Everything i buy is from "wish", cheap and in great quality, fast shiping and mostly the things i buy are in total fit or size
The products that I've ordered I'm satisfied for what I paid for. Some are not so great but some are, but I still shop@ wish.
I enjoy my shopping experiences with Wish. There are good varieties and they are affordable. However, sometimes the delivery fee is too expensive.
Answer: Wish your company charged my checking account $114.75, I have been trying to contact your company several times and get no respond form you by email, tried that fake phone number that's a joke... Where is my orders or my refund for 114.75 your company charged out of my checking account. I am going to have my Bank and credit card company look into this matter... PLEASE RESPOND.(shame on your poor services) I have ordered hundreds of dollars form WISH I can't say it enough how disappointed I am in wish, I ordered several items that was not right I got in touch with wish company about the the mistake right away I was told it was to late to do any thing about the items. I ordered two black king size comforter you sent me two black satin king size sheet set, I ordered black satin two piece medium size sleep ware you sent me a size small, I ordered a medium black suit jacket, you sent me a size small. I have ordered to much form your company for you all to treat me this way..
Answer: Yes, delete the app from your device. They will send you stuff you looked at! Bought a $7 item, was charged $97. Turns out everything I looked at, they billed me for and shipped. I only got $70 back.
Answer: They can't be trusted at all.
Answer: Honestly it depends on what u order. I found most of the stuff is ok quality. Not wonderful but not poor quality. Everything is always smaller then what it says so keep that in mind. My biggest issue with them is the customer support sucks. No way to contact them other then email, and the issue never gets resolved. Shipping is horrible. Plan for about 2 months after ordering. They give u estimated shopping time then add 2 wks. So answer to your question items are not the best but not the worst of quality either.
Answer: Very cheap knock off merchandise. I placed an order for about 70 items on a single order, out of those 70 I have received 9 items. *3* where broken, *4* was the wrong item and *2* were such poor quality it was unusable. And yes it has been about 7 wks. Since I placed my order. The tracking numbers DO NOT work in the USA. And if you go through their site it's all in Chinese. I found all of the same items on EBay from same companies and tried them out and guess, I got a USA tracking number, and my item arrived in 2 wks.! So unless you just want to waist your money DO NOT ORDER FROM WISH.COM!
Answer: I found more bad seller's than good. Was also told a item had been delivered to my address. The item did arrive 3 weeks later. Another seller told me item had been dispatched then told me it was out of stock on each occasion customer service was really bad if you like a gamble this is the site
Answer: Everything typically takes forever to get to buyer if it gets to you at all, then Wish says 5 more days, 5 more days all the while they have your money, if you do get your order and it isn't right or defective they expect you to return the item on your dime regardless that it was their mistake which is illegal. There is no customer service, you have to email then eventually call your bank or file a complaint with the District attorney about Wish which I had to do in order to get my refund. I have not ordered anything else from Wish and warn people about them. So in my opinion beware order from someone else
Answer: They are, just some do take a little more work to come over if you put more coats on to make darker
Answer: I have answered this many times and my answer is always the same. Read the reviews! Some items are junk, and if so, people will comment. The clothes are sized for the Asian market and therefore are many sizes smaller. I wear a medium and ordered the one article of clothing I have ordered in an xxl and it just fit. Clothing tends to be on cheap side, too. Watches and jewelry tend to be a good deal and I have ordered many watches as gifts ans have averaged $3-$5. They look expensive and some even say CK on them. I ordered a $70 purse that I didn't use for several months and when I did, the zipper broke. I took a picture of it, sent it to customer service and received a refund within an hour. Didn't even have to send the item back. Items can take up to a month and if you complain, they usually offer a refund, but even with the refund, I have received the item every time. Have patience and read the reviews and you will be good to go!
Answer: Well if you bought it and try returning it I think it'll be a waste because of shipping, but usually you would get the money back. Oh and just so you know when they say that shipping is $1 sometime it's really not. I ordered something and shipping was way more then expected.