A few months ago I was browsing Facebook and I saw these Wish ads multiple times. A legit eCommerce platform would never promote such child abuse subliminal messages. I'm questioning what Wish actually is right now and I urge everyone to call for an investigation into their activities because it could simply be used as a platform to allow child traffickers to communicate through subliminal messages. And why is Facebook allowing such ads in the first place? (See Attached Screenshots)
Please note that I posted this on other reviews websites too, I want this matter to gain attention quickly since children might be endangered.
I have been with Wish for a few years... I always get my item earlier than estimated. Most recently a sleep mask due 3/30 came 3/13
I would never order clothes, shoes or most of the electronics they offer. Always check reviews thoroughly. If I pay $1 for something and it's quality isn't 100% I just charge it to the game. I spend more on candy so meh *shrugs*
I placed an order on 26 September 2020 for 2 items. I cancelled within 20 minutes as no longer required the order. Since then they have charged me again for one of the items and shipped it. No amount of correspondence via 'Wish Assistant' has even got a response. Buyer beware do not trust this website at all.
Hi Bernadette. Your experience is very important to us and we'd like to provide you with a solution. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line. Thank you!
Too good to be true item not even close to what you order especially clothes and the worse part that they don't let you put bad reviews i already delete this application don't recommend it never buy there
I heard good things about wish from coworkers who use the app who have purchased home decor items and some accessories. I decided to order some clothes for my daughter. Big mistake, glad it was cheap but you get what you pay for. She wore each outfit one time and they were falling apart and fading. Complete junk! I would not recommend!
Below 0, I've ordered last October, but still haven't received anything, it is almost 3 mos. Already, others have been refunded but others not yet coz you need to go in good standing?! How? To purchase again... wth...
I've never even been able to purchase anything through Wish, neither through the app nor Wish.com. I created an account, browsed a little, and when I found something I wanted to order, the app informed me that Wish needed more information. They requested I send a picture of my credit card and/or card statement. Whether or not I should have, I complied. When I emailed Wish customer service to ask why I was still blocked, they were supremely unhelpful and pointed me to their Terms of Service, but didn't tell me what I had done wrong. Now I'm short a Christmas present and a bit ticked off, but whatever. If others have had okay experiences with them, that's great, but generally you get what you pay for in life...
Am glad I didn't give my credit card number.( I used PayPal).
Look like a bunch of crooks working together.
They pretend their stuff expensive.
For example; worth 400$ at 30$.
When I received the many things I ordered; the size or the quantity are wrong.
The lowest quality ever seen on market.
Shoes don't last a week.
Fishing equipment; a joke.
Should be banned of web.
A big bull$#*!.
Ive been purchasing goods from this site for about 18 months, there are two down sides; one; longer than average delivery times; two; wrong things delivered. The company is very good regarding theses things, Ive had a lot of positive and good quality items.
Update 09/18/2023
I've pretty much stopped using Wish. The shipping fees were getting out of control. It's also really hard to find specific items because they litter their results will all kinds of other crap. Quality of the goods is variable at best. They've lost their lock on the market category. I now use AliExpress pretty much exclusively. They've opened up their site to real reviews of the actual product you're buying and many include a rating of the store policies and ship times as well. Ship times have improved, and some items are now eligible for a free return.
I have purchased about 15 items from electronics to shoes. Everything I got was of low quality and only got worse after time. Nothing was useful after about 3 months. The makers of the app are slimy middle men that can care less after they get their cut. No customer support and the Chinese companies are unreachable. It is dollar store quality with long (2 month) waits and high shipping cost. Pictures are misleading, descriptions are purposely confusing, size charts are off, prices shown are for specific colors or sizes so if you don't pay attention you get fleeced. I can only conclude that the lack of regulation on misleading posts and low quality goods is part of the apps design. It seems to screw the consumer as a survival strategy.
No matter how you try to update any information wish is asking from you, through their payment update page or contact support, wish states you cannot contact support until you give them updated identification or payment verification information. However wish has made it impossible to do this preventing any contact with them under any circumstances. My last order never arrived and I'm entitled to a refund, however because I cannot update what they want because it's impossible to do so, I cannot obtain a refund or order. I even tried to deactivate the account and that was prevented by wish. I don't advise consumers using this website/business.
Update update Update
Not 24 hrs later I received a text from Wish contextlogic on a link where customer support can be reached. I returned response and am currently waiting on a reply to that response from Wish. I will update everyone as things change one way or the other.
Hi Garry, we're here to help! We'd like the chance to turn your experience around and to make things right. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line.
I ordered 6 items and only 1 item a actually came. They did refund the money. But very disappointing. Don't sell me a dream only to not deliver. Waited over the 30 days as well. Everything comes from China. No thanks and never again.
I ordered some cheap masks from January 2020 and had the delivery postponed several times. The last notification for delivery is now July. I dont even have the option to cancel it now. I have not bought anything else and just realised when I happened to check my order history that there were two purchases amounting to almost $300 which I did not authorise and one refund of which I know nothing about. Someone has been using my account to place rubbishy goods on order just to take money from my account. Surely it's Wish themselves or their sellers! I know these are hard times but you can't cheat people of their hard earned money. Don't ever leave your credit card details on anuy shopping sites. BEWARE
Hi Heather, we're here to help! We'd like the chance to turn your experience around and to make things right. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line.
The checkout process: OK, items in your cart. Wanna use a coupon? No coupon. How about this one? Not available. Looks like we've got an old address on file, you wanna update it? Good. We also don't have your current credit card. Re-enter it? Great. Choose a shipping option; "standard" or you can have the items "shipped to store" for half the price--just choose a store below. (Unfamiliar w/ that store. Leave Wish to look it up on Google maps. Huh, no longer in business. Return to Wish>Shopping cart>shipping>choose standard>place order). SCREW YOU! You ran out of time. Pay double for each item!
Hi Bernard, we're here to help! We'd like the chance to turn your experience around and to make things right. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line.
I loaded app & went looking at women's clothing. Prices greatly differed on seller's site to those shown on search page. Prices also increased each dress size. Read customer reviews if you do decide to purchase, they will give you true overview of item.
Not experienced a site like Wish before. Have removed app.
Hi, Jan. We want to learn more and provide you with a permanent solution. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line.
Foolishly I bought from Wish. Am kicking myself for being impulsive because there are so many negative reviews that nobody in their right mind would fall for it. Nothing has arrived. No doubt it's Chinese rubbish anyway and would have ended up in the bin. My priority is to protect my account now because so much of the feedback speaks to them stealing money from your account. Don't understand how these types of thieves can't be banned from the internet.
Wish is good although they allow some fake makeup products to be made so it's buyer beware but you get that on ebay as well. I love it. I also love how efficient the refunds are and don't use other sites. I trust Wish.
Pictures and descriptions do not match what item you get. For instance I ordered a computer and got a case, ordered a metal detector got a stud finder, plus many items are wrong size, colour or defective, if shipping cost is over $5.00 then good luck getting a refund. Just don't install this app, it's ALL Chinese garbage.
Hi Stephen. Your experience is very important to us and we'd like to provide you with a solution. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line. Thank you!
Full of people selling junk and fakes. Don't shop here unless you want fake clothing brands or dead electronic products that you cannot return. Oh, and everything comes from China and takes more than 1 month to arrive.
Answer: Wish your company charged my checking account $114.75, I have been trying to contact your company several times and get no respond form you by email, tried that fake phone number that's a joke... Where is my orders or my refund for 114.75 your company charged out of my checking account. I am going to have my Bank and credit card company look into this matter... PLEASE RESPOND.(shame on your poor services) I have ordered hundreds of dollars form WISH I can't say it enough how disappointed I am in wish, I ordered several items that was not right I got in touch with wish company about the the mistake right away I was told it was to late to do any thing about the items. I ordered two black king size comforter you sent me two black satin king size sheet set, I ordered black satin two piece medium size sleep ware you sent me a size small, I ordered a medium black suit jacket, you sent me a size small. I have ordered to much form your company for you all to treat me this way..
Answer: Yes, delete the app from your device. They will send you stuff you looked at! Bought a $7 item, was charged $97. Turns out everything I looked at, they billed me for and shipped. I only got $70 back.
Answer: They can't be trusted at all.
Answer: Honestly it depends on what u order. I found most of the stuff is ok quality. Not wonderful but not poor quality. Everything is always smaller then what it says so keep that in mind. My biggest issue with them is the customer support sucks. No way to contact them other then email, and the issue never gets resolved. Shipping is horrible. Plan for about 2 months after ordering. They give u estimated shopping time then add 2 wks. So answer to your question items are not the best but not the worst of quality either.
Answer: Very cheap knock off merchandise. I placed an order for about 70 items on a single order, out of those 70 I have received 9 items. *3* where broken, *4* was the wrong item and *2* were such poor quality it was unusable. And yes it has been about 7 wks. Since I placed my order. The tracking numbers DO NOT work in the USA. And if you go through their site it's all in Chinese. I found all of the same items on EBay from same companies and tried them out and guess, I got a USA tracking number, and my item arrived in 2 wks.! So unless you just want to waist your money DO NOT ORDER FROM WISH.COM!
Answer: I found more bad seller's than good. Was also told a item had been delivered to my address. The item did arrive 3 weeks later. Another seller told me item had been dispatched then told me it was out of stock on each occasion customer service was really bad if you like a gamble this is the site
Answer: Everything typically takes forever to get to buyer if it gets to you at all, then Wish says 5 more days, 5 more days all the while they have your money, if you do get your order and it isn't right or defective they expect you to return the item on your dime regardless that it was their mistake which is illegal. There is no customer service, you have to email then eventually call your bank or file a complaint with the District attorney about Wish which I had to do in order to get my refund. I have not ordered anything else from Wish and warn people about them. So in my opinion beware order from someone else
Answer: They are, just some do take a little more work to come over if you put more coats on to make darker
Answer: I have answered this many times and my answer is always the same. Read the reviews! Some items are junk, and if so, people will comment. The clothes are sized for the Asian market and therefore are many sizes smaller. I wear a medium and ordered the one article of clothing I have ordered in an xxl and it just fit. Clothing tends to be on cheap side, too. Watches and jewelry tend to be a good deal and I have ordered many watches as gifts ans have averaged $3-$5. They look expensive and some even say CK on them. I ordered a $70 purse that I didn't use for several months and when I did, the zipper broke. I took a picture of it, sent it to customer service and received a refund within an hour. Didn't even have to send the item back. Items can take up to a month and if you complain, they usually offer a refund, but even with the refund, I have received the item every time. Have patience and read the reviews and you will be good to go!
Answer: Well if you bought it and try returning it I think it'll be a waste because of shipping, but usually you would get the money back. Oh and just so you know when they say that shipping is $1 sometime it's really not. I ordered something and shipping was way more then expected.
Wish has a rating of 1.7 stars from 8,289 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Wish most frequently mention customer service, delivery date and credit card. Wish ranks 590th among Marketplace sites.
Hi Michael. We want to learn more and to provide you with a permanent solution. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line.