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Australia
2 reviews
0 helpful votes
Follow Michael M.
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A few months ago I was browsing Facebook and I saw these Wish ads multiple times. A legit eCommerce platform would never promote such child abuse subliminal messages. I'm questioning what Wish actually is right now and I urge everyone to call for an investigation into their activities because it could simply be used as a platform to allow child traffickers to communicate through subliminal messages. And why is Facebook allowing such ads in the first place? (See Attached Screenshots)

Please note that I posted this on other reviews websites too, I want this matter to gain attention quickly since children might be endangered.

+6
Date of experience: July 23, 2021
Wish C. Wish Rep
over a year old

Hi Michael. We want to learn more and to provide you with a permanent solution. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line.

Texas
3 reviews
5 helpful votes
Follow Kay L.
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I have been with Wish for a few years... I always get my item earlier than estimated. Most recently a sleep mask due 3/30 came 3/13
I would never order clothes, shoes or most of the electronics they offer. Always check reviews thoroughly. If I pay $1 for something and it's quality isn't 100% I just charge it to the game. I spend more on candy so meh *shrugs*

Date of experience: March 17, 2017
Australia
1 review
4 helpful votes
Follow Bernadette B.
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I placed an order on 26 September 2020 for 2 items. I cancelled within 20 minutes as no longer required the order. Since then they have charged me again for one of the items and shipped it. No amount of correspondence via 'Wish Assistant' has even got a response. Buyer beware do not trust this website at all.

Date of experience: October 13, 2020
Wish C. Wish Rep
over a year old

Hi Bernadette. Your experience is very important to us and we'd like to provide you with a solution. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line. Thank you!

Texas
1 review
4 helpful votes
Follow Jaws A.
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Worse experience
December 19, 2016

Too good to be true item not even close to what you order especially clothes and the worse part that they don't let you put bad reviews i already delete this application don't recommend it never buy there

Date of experience: December 19, 2016
Illinois
1 review
5 helpful votes
Follow Katie S.
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Clothes are junk
January 12, 2019

I heard good things about wish from coworkers who use the app who have purchased home decor items and some accessories. I decided to order some clothes for my daughter. Big mistake, glad it was cheap but you get what you pay for. She wore each outfit one time and they were falling apart and fading. Complete junk! I would not recommend!

Date of experience: January 12, 2019
AE
1 review
2 helpful votes
Follow Anne M.
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Below 0, I've ordered last October, but still haven't received anything, it is almost 3 mos. Already, others have been refunded but others not yet coz you need to go in good standing?! How? To purchase again... wth...

Date of experience: January 12, 2019
Virginia
2 reviews
4 helpful votes
Follow Eliza P.
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I've never even been able to purchase anything through Wish, neither through the app nor Wish.com. I created an account, browsed a little, and when I found something I wanted to order, the app informed me that Wish needed more information. They requested I send a picture of my credit card and/or card statement. Whether or not I should have, I complied. When I emailed Wish customer service to ask why I was still blocked, they were supremely unhelpful and pointed me to their Terms of Service, but didn't tell me what I had done wrong. Now I'm short a Christmas present and a bit ticked off, but whatever. If others have had okay experiences with them, that's great, but generally you get what you pay for in life...

Date of experience: December 22, 2016
Canada
1 review
4 helpful votes
Follow Riki Y.
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Am glad I didn't give my credit card number.( I used PayPal).
Look like a bunch of crooks working together.
They pretend their stuff expensive.
For example; worth 400$ at 30$.
When I received the many things I ordered; the size or the quantity are wrong.
The lowest quality ever seen on market.
Shoes don't last a week.
Fishing equipment; a joke.
Should be banned of web.
A big bull$#*!.

Date of experience: August 9, 2017
GB
1 review
0 helpful votes
Follow Jayne M.
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The joys of shopping at wish
June 16, 2018

Ive been purchasing goods from this site for about 18 months, there are two down sides; one; longer than average delivery times; two; wrong things delivered. The company is very good regarding theses things, Ive had a lot of positive and good quality items.

Date of experience: June 13, 2018
California
9 reviews
31 helpful votes
Follow Chris O.
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Update 09/18/2023
I've pretty much stopped using Wish. The shipping fees were getting out of control. It's also really hard to find specific items because they litter their results will all kinds of other crap. Quality of the goods is variable at best. They've lost their lock on the market category. I now use AliExpress pretty much exclusively. They've opened up their site to real reviews of the actual product you're buying and many include a rating of the store policies and ship times as well. Ship times have improved, and some items are now eligible for a free return.

Date of experience: January 25, 2018
California
1 review
10 helpful votes
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Rip-off application
September 5, 2018

I have purchased about 15 items from electronics to shoes. Everything I got was of low quality and only got worse after time. Nothing was useful after about 3 months. The makers of the app are slimy middle men that can care less after they get their cut. No customer support and the Chinese companies are unreachable. It is dollar store quality with long (2 month) waits and high shipping cost. Pictures are misleading, descriptions are purposely confusing, size charts are off, prices shown are for specific colors or sizes so if you don't pay attention you get fleeced. I can only conclude that the lack of regulation on misleading posts and low quality goods is part of the apps design. It seems to screw the consumer as a survival strategy.

Date of experience: September 3, 2018
Canada
1 review
3 helpful votes
Follow Garry S.
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No matter how you try to update any information wish is asking from you, through their payment update page or contact support, wish states you cannot contact support until you give them updated identification or payment verification information. However wish has made it impossible to do this preventing any contact with them under any circumstances. My last order never arrived and I'm entitled to a refund, however because I cannot update what they want because it's impossible to do so, I cannot obtain a refund or order. I even tried to deactivate the account and that was prevented by wish. I don't advise consumers using this website/business.

Update update Update
Not 24 hrs later I received a text from Wish contextlogic on a link where customer support can be reached. I returned response and am currently waiting on a reply to that response from Wish. I will update everyone as things change one way or the other.

+1
Date of experience: April 22, 2022
Wish C. Wish Rep
over a year old

Hi Garry, we're here to help! We'd like the chance to turn your experience around and to make things right. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line.

New Jersey
1 review
0 helpful votes
Follow Jennifer S.
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Won't arrive
January 17, 2017

I ordered 6 items and only 1 item a actually came. They did refund the money. But very disappointing. Don't sell me a dream only to not deliver. Waited over the 30 days as well. Everything comes from China. No thanks and never again.

Date of experience: January 17, 2017
Singapore
1 review
3 helpful votes
Follow Heather S.
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Scammed! Beware!
May 1, 2020

I ordered some cheap masks from January 2020 and had the delivery postponed several times. The last notification for delivery is now July. I dont even have the option to cancel it now. I have not bought anything else and just realised when I happened to check my order history that there were two purchases amounting to almost $300 which I did not authorise and one refund of which I know nothing about. Someone has been using my account to place rubbishy goods on order just to take money from my account. Surely it's Wish themselves or their sellers! I know these are hard times but you can't cheat people of their hard earned money. Don't ever leave your credit card details on anuy shopping sites. BEWARE

Date of experience: May 1, 2020
Wish C. Wish Rep
over a year old

Hi Heather, we're here to help! We'd like the chance to turn your experience around and to make things right. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line.

Washington
2 reviews
4 helpful votes
Follow Bernard R.
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Sneaky
October 10, 2021

The checkout process: OK, items in your cart. Wanna use a coupon? No coupon. How about this one? Not available. Looks like we've got an old address on file, you wanna update it? Good. We also don't have your current credit card. Re-enter it? Great. Choose a shipping option; "standard" or you can have the items "shipped to store" for half the price--just choose a store below. (Unfamiliar w/ that store. Leave Wish to look it up on Google maps. Huh, no longer in business. Return to Wish>Shopping cart>shipping>choose standard>place order). SCREW YOU! You ran out of time. Pay double for each item!

Date of experience: October 10, 2021
Wish C. Wish Rep
over a year old

Hi Bernard, we're here to help! We'd like the chance to turn your experience around and to make things right. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line.

Australia
1 review
0 helpful votes
Follow Jan C.
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First time app user
June 24, 2023

I loaded app & went looking at women's clothing. Prices greatly differed on seller's site to those shown on search page. Prices also increased each dress size. Read customer reviews if you do decide to purchase, they will give you true overview of item.
Not experienced a site like Wish before. Have removed app.

Date of experience: June 24, 2023
Wish C. Wish Rep
over a year old

Hi, Jan. We want to learn more and provide you with a permanent solution. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line.

France
1 review
2 helpful votes
Follow Diane W.
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Foolishly I bought from Wish. Am kicking myself for being impulsive because there are so many negative reviews that nobody in their right mind would fall for it. Nothing has arrived. No doubt it's Chinese rubbish anyway and would have ended up in the bin. My priority is to protect my account now because so much of the feedback speaks to them stealing money from your account. Don't understand how these types of thieves can't be banned from the internet.

Date of experience: April 16, 2019
Oregon
1 review
0 helpful votes
Follow Mary G.
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That wish is good
June 19, 2018

Wish is good although they allow some fake makeup products to be made so it's buyer beware but you get that on ebay as well. I love it. I also love how efficient the refunds are and don't use other sites. I trust Wish.

Date of experience: June 17, 2018
Canada
1 review
1 helpful vote
Follow Stephen N.
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Pictures and descriptions do not match what item you get. For instance I ordered a computer and got a case, ordered a metal detector got a stud finder, plus many items are wrong size, colour or defective, if shipping cost is over $5.00 then good luck getting a refund. Just don't install this app, it's ALL Chinese garbage.

Date of experience: December 4, 2020
Wish C. Wish Rep
over a year old

Hi Stephen. Your experience is very important to us and we'd like to provide you with a solution. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line. Thank you!

California
11 reviews
27 helpful votes
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Junk products
May 26, 2017

Full of people selling junk and fakes. Don't shop here unless you want fake clothing brands or dead electronic products that you cannot return. Oh, and everything comes from China and takes more than 1 month to arrive.

Date of experience: May 26, 2017

Overview

Wish has a rating of 1.7 stars from 8,289 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Wish most frequently mention customer service, delivery date and credit card. Wish ranks 590th among Marketplace sites.

service
868
value
828
shipping
847
returns
733
quality
779