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No matter how you try to update any information wish is asking from you, through their payment update page or contact support, wish states you cannot contact support until you give them updated identification or payment verification information. However wish has made it impossible to do this preventing any contact with them under any circumstances. My last order never arrived and I'm entitled to a refund, however because I cannot update what they want because it's impossible to do so, I cannot obtain a refund or order. I even tried to deactivate the account and that was prevented by wish. I don't advise consumers using this website/business.
Update update Update
Not 24 hrs later I received a text from Wish contextlogic on a link where customer support can be reached. I returned response and am currently waiting on a reply to that response from Wish. I will update everyone as things change one way or the other.
Tip for consumers:
Use social media to notify others like you when the business refuses to treat you the consumer with any respect when you did nothing wrong. All I did was use the guaranteed refund policy too many times and my account restricted and now no longer usable.
Products used:
Various camping knives, movies, keychains etc.
Garry S.'s review of Wish earned 3 Very Helpful votes
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Hi Garry, we're here to help! We'd like the chance to turn your experience around and to make things right. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line.