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chriso53

Chris O.

2
Level 2 Contributor
Los Angeles, United States

Contributor Level

Total Points
1,289

About Me

50 year old techie nerd.

How I Can Help

15 years of retail experience, 15 years computer engineering experience. Been around since the birth of the computer.

Interests

Tech Goodies, Dogs, Intelligent Humans

9 Reviews by Chris

101 Views
6/24/21
Verified purchase

I found copezou.com through an ad I clicked on while in the OfferUp app. I was looking for a SodaStream and the ad popped up with a very high end KitchenAid unit which normally sells for $400 for only $99. The site looked pretty realistic and I figured is was an ad on a reputable app (OfferUp) so I put in all my info and ordered the KitchenAid Sodastream. First thing I noticed is that I never got a confirmation email. Second thing I noticed is that the search function on their site brings up nothing. In fact, other than the default page, which is showing some folding chairs, I could find no other merchandise on the site. The unit I bought only comes up after clicking on the ad. It's been a couple weeks so I tried calling to find out the order status. Well, the customer service telephone number is just a textmail account. With things looking a little bleak, I decided to file claims with PayPal and my credit card bank. I pretty sure the KitchenAid isn't going to show up. Copezou replied to my claim in a day by providing a UPS tracking number. I called UPS, and that tracking number isn't a package bound for my address. So the claim process continues...

Tip for consumers:
It's not real, don't buy from here.

Products used:
I never got anything.

6/1/21

This site is amazing. You can set it to download statements from banks, utilities, credit cards, even receipts from Amazon. They can be directly downloaded into Google Drive, Evernote, or saved in a FileThis account.
The free version is incredibly useful as you can make up to 8 connections (banks, utilities, etc) that can be automatically checked for new statements weekly. Upgraded plans are available for a small fee that increase the number of connections and/or allow daily checks for new statements..

Tip for consumers:
Even with a free account you can download statements immediately by clicking "refresh" (instead of waiting for your weekly download)

2.1K Views
12/5/19

You know what they say, "if it's too good to be true, it probably is". Definitely the case here. I ordered a laptop and received a pair of fake Ray Ban sunglasses. It's a scam site., Don't order from here. Thank God I used PayPal.

Tip for consumers:
Avoid it. It's kind of funny, someone put a LOT of effort into making the site. The amount of detail on the individual items is insane and rivals legitimate sites. All this to attempt to get $50 off you. I imagine they also wanted some of your personal information, which of course they got.

2.3K Views
3/31/18

I ordered a watch stand from these folks. After a month and a half, the order is still "processing". The credit card authorization eventually just expired, so I did not lose any money. There was no response when I used the "contact us" link twice to ask about the order. I don't think there is anyone actually running this store anymore.

Tip for consumers:
Shop somewhere else.

3/8/18

I was saddened when RadioShack filed for bankruptcy and closed most of its stores. Fortunately, they have survived their bankruptcy. They are now owned by the same company that includes stores like Pier1, dressbarn, Stein Mart, and Modell's sporting goods. I've seen dozens of new items added to their product line at radioshack, com and the company plans to open retail stores in key markets. Unfortunately, one thing that did change is the return and exchange policy. Their previous policy was well defined and generous, but now they just make reference to their "30 day refund policy", anything beyond that is left to the discretion of their customer service department. Warranties are handled by the manufacturer of the particular item. If the item is a RadioShack branded item, it is again left to the discretion of RadioShack customer service with no clear warranty stated beyond the 30 day refund policy. So far, this has not been a problem, it's just a little vague.
Other than that, it's good to see this 100 year-old brand still in business, with new cool products. I'll update this posting of any noteworthy items should they occur.

Tip for consumers:
Be cognizant of the 30 day return policy.

Products used:
Solder Iron, Parts and Kits, Batteries.

Service
Value
Shipping
Returns
Quality
1.4M Views
1/26/18

I have been ordering from Wish for 3 years now. I wrote this review because I genuinely like the company and wanted to share my experiences with those unfamiliar with this type of online retailer. Wish provides a unified storefront for sellers to sell their wares. Often these items are from Chinese stores, however there are stores from many countries including the US. Products are mainly (but not always) sent directly from the store location (mainly China) direct to the customer. Shipping is usually very inexpensive. There are similar online sellers (Banggood, AliExpress to name 2). The one thing that Wish offers that the others don't is US-based customer support. I have bought things for $1, and things for $500 and have generally been happy with the items I've purchased. I have not seen any counterfeit goods for sale. I HAVE seen look-alike items, but they have never been represented as a genuine brand name item. The customer service in my opinion, is excellent. Very low cost items that are defective or that I've been unhappy with are often refunded without the need for returning the item. I received a refund of the original shipping charge as well in most cases. For items requiring a return, they require that the customer pay to have it returned to a US address, this includes defective items. While some may not like this policy, you have to compare it to other similar online sites, which usually require the return be sent back to the original store (China) for refund, again at your expense. All in all, in this category of seller, Wish is the best as far as customer service goes.

Tip for consumers:
1) Shipping takes longer because it comes from China (usually). 2) Those aren't duplicates, they're the same product offered from other "stores"...compare shipping times and costs between them. 3) If you have to return, you pay the shipping. Period. But if it's real cheap, they may not require you to return it and they'll give you the refund.

Service
Value
Shipping
Returns
Quality
18.5K Views
1/25/18

I was happy to see that Sharper Image was reborn and eagerly ordered a Foot Spa Detox system. I couldn't get it to work, so I called them. The product in this case was sold by Sharper Image, but it was not "their" brand. In fact, it was a product that is normally sold to health care professionals for use on their clients. They offered no help, and referred me to the manufacturer. The manufacturer doesn't provide support to those who bought the item for personal use. Without any help, I tried to return the product. Sharper Image classifies this product as a "Personal Care" product, and states that those products are not returnable for any reason. So, I have a broken foot spa, no useable warranty, and no return ability. They should have been left for dead in my opinion, not resurrected.

Tip for consumers:
It's not the same Sharper Image of years past. The store was relaunched in 2010 now owned by an Investment Group. BBB gives them an F rating. Caveat Emptor.

Service
Value
Shipping
Returns
Quality
12/29/17

As far as pet insurance goes, it's not the cheapest, nor is it the most expensive you can buy. I gotta say, they are THE BEST. All of our claims are handled promptly and paid directly to us. When we couldn't afford to out-of-pocket for an entire procedure, they arranged to pay the vet directly. They never had a problem with us seeing multiple vets to have our dog treated. When she finally passed, they took care of the final expenses and even sent a sympathy card hand signed by the folks in the office that helped us. I highly recommend them!

Tip for consumers:
Refer your friends for a $25 credit to your account. When you submit a claim, make sure you upload the DOCTOR'S NOTES as well as the invoice. THis speeds things along.

214K Views
2/18/17

I ordered a web camera from TomTop. It was a great deal, but after ordering it I changed my mind and wanted a better one. I tried to cancel the order but there was no way to do this via the app or web interface. I needed to send a message or call. I sent a message, then a day later tried to call. They don't have 24hr customer service and you call China, so that was $3 spent getting nowhere. They responded to the email 2 days later saying it was too late to cancel the order (I sent it within an hour of buying it). It's a darn good thing I ended up liking the camera and decided to keep it. If they make improvements to customer service, I guess I'd try buying from them again.

shamyz1
shamy z. – TomTop Rep

Oh my dear customer, i am very sorry to hear about that, we will do our best to improve our service. Looking forward to co-operate with you again.

Chris Has Earned 29 Votes

Chris O.'s review of Healthy Paws Pet Insurance earned a Very Helpful vote

Chris O.'s review of JoeBuy.com earned 3 Very Helpful votes

Chris O.'s review of Wish earned 18 Very Helpful votes

Chris O.'s review of Harzew earned a Very Helpful vote

Chris O.'s review of Sharper Image earned 5 Very Helpful votes

Chris O.'s review of RadioShack earned a Very Helpful vote

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