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Wish Reviews Summary
The company's reputation is significantly marred by persistent complaints regarding poor customer service and product quality. Customers frequently report issues with delayed deliveries, inadequate responses from support staff, and difficulties in obtaining refunds or returns. Many express frustration over receiving defective or misrepresented items, leading to sentiments of being scammed. While some customers have had satisfactory experiences with certain products, the overwhelming trend highlights a lack of reliability and accountability. Overall, the company faces a critical need to enhance its customer service practices and improve product quality to restore consumer trust.
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My order never arrived, the only thing they refunded was the shipping. I ordered in April and they are saying I have to wait until August to get full refund. Note by August I will clearly be out of the refund window. They suck!
Even I paid for delivery. Its been more then month already, I'm still waiting for my stuffs. Never order again 0
Hi Karma. Your experience is very important to us and we'd like to provide you with a solution. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line. Thank you!
I will never order from Wish again I placed N order way in May and still waiting they just keep pushing the delivery date back!
We're here to help, Dofenia! So we can learn more, please send an email to reviews@wish.com with "Sitejabber Review" in the subject line. We look forward to your response.
I will never order from Wish again, delivery took 90DAYS from the order date. They move out delivery dates without notice or reason. Three days after the order, they showed the order as shipped, it "took" 86 days to deliver, no tracking was provided. The support bot response was that since my product had shipped, they could not cancel, refund my order, the very next day they extended the delivery date by another 30 days. Wish offers no actual support, website, chat, email, etc. are all just response bots. I will do my best to get the word out that Wish is scam!
Hi there, we're here to help! We'd like the chance to turn your experience around and to make things right. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line.
I was looking to buy 4 kimono style shirts and Wish.com had some great looking ones. They advertised that the shirts would be delivered within 3 days. Perfect b/c didn't want to order form China. I ordered and when I checked the tracking, sure enough China and over 2 mi the til they would be delivered. The delivery date keeps getting pushed back. Wanted these shirts for summer, now looks like I will have them for fall. I'm furious and regret not doing my research before I buying. Never again will I use Wish.com
Hi Trista. We want to learn more and to provide you with a permanent solution. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line.
From when I loaded items into my cart to when it came to checkout the prices had increased, they also suddenly said one of the items is free I just need to pay the shipping, but they had just gone and doubled the shipping cost. What a joke, dishonest business
Hi Michelle. This is far from the experience that we strive to provide and want to make things right. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line. We look forward to hearing from you.
They happily take your money but when you ask where your order is... lost and too bad for you! Customer service is non existent. Won't shop Wish ever again
Hi Kym. Your experience is very important to us and we'd like to provide you with a solution. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line. Thank you!
The store I purchased from is: bftfashion
Item was ordered April 11 2020. Today is June20,2020 and I have not received. The folks at wish provided to ETA dates Which have passed and the third one is now June 24. When date comes and product doesn't WISH adds another month to ETA date and tells me to contact them if product not arrived by due date. When contacting wish support they keep changing eta/due date.
I do NOT recommend the seller or wish.
Amazon and Wayfair iare great experiences and no trouble getting full refund from amazon including shipping cost but Wayfair charges delivery fees for returns.
Avoid WISH at all cost. They don't like to refund.
C. Paquet
We're here to help! So we can learn more, please send an email to reviews@wish.com with "Sitejabber Review" in the subject line. We look forward to your response.
Ordered 3 items on May 8th and I have still yet to receive them. All they do is change delivery date. Complete joke. Will wait until end of month then call cc company. Don't buy anything from them
Hi Mike, we're here to help! We'd like the chance to turn your experience around and to make things right. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line.
The ordered set of magnets that were never sent, Paypal paid them immediately. They never respond to me. Waisted $25.52. Amazon sent a set of magnets that took only 1 day to deliver for the same price. Lesson learned never will order anything from Wish again!
Hi Ward. This is far from the experience that we strive to provide and want to make things right. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line. We look forward to hearing from you.
Ordered two items never arrived, site just keeps pushing dates further so after two month no items no money refunded, customer service worse ever saw, communicating with automatic assistant where you can't get answer. Waste of time and money
Stay away from this scam
Hi Donce. Your experience is very important to us and we'd like to provide you with a solution. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line. Thank you!
I paid for my order early May this year but it never arrived. I sent numerous emails to Wish asking where my order was and they did not reply. This is so in professional and I am so disappointed, better to stick with Amazon anyday
We're here to help, Olivia! So we can learn more, please send an email to reviews@wish.com with "Sitejabber Review" in the subject line. We look forward to your response.
I ordered from this company - in the middle of a pandemic and because I had problems finding toilet tissue. They offered 5 packs for $7.00. I waited and waited. I waited and waited. I ordered more stuff. I finally received two bracelets I ordered and they were nice and free. They still owe me about 30 items and I'm not sure I will receive them. Customer service emails me back and forth but I think that is just generic and not someone live. Don't do it. But, if you want to wait six months for your purchase - knock yourself out.
Hi Gloria, we're here to help! We'd like the chance to turn your experience around and to make things right. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line.
A $261 order, which included $61 in shipping, six weeks ago. Have received one item. Pitiful service. No response to inquiries.
Hi Mark. We want to learn more and to provide you with a permanent solution. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line.
PLEASE SAVE YOUR MONEY AND AGGRAVATION. DO NOT ORDER ANYTHING FROM THIS COMPANY. THEY TAKE ORDERS EVEN IF THE ITEMS ARE NOT IN STOCK. YOU WAIT AND WAIT FOR NOTHING. ITEM WAS SUPPOSE TO BE DELIVERED ON JUNE11. IT'S NOW JUNE 19 AND I HAD TO GET IN TOUCH WITH WISH TO FIND OUT IT'S ON BACKORDER. MAYBE THEY THOUGHT I WOULD FORGET ABOUT THE ORDER. TERRIBLE WAY TO DO BUSINESS.
Hi Joseph. This is far from the experience that we strive to provide and want to make things right. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line. We look forward to hearing from you.
I order a toy for my son and did not receive around 1.5 months. Can not contact anybody for help or refund. All is answer machine. Wish.com sells all junk stuff from China.
Hi Diem. Your experience is very important to us and we'd like to provide you with a solution. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line. Thank you!
Placed an. Order in march 2020 today is June 2020 i am still waiting. Wish keeps changing delivery date to later dates. I want my money now. There is no person to talk to. I now. Suspect i have been scammed.
Regards
Evernick Malaza
We're here to help, Evernick! So we can learn more, please send an email to reviews@wish.com with "Sitejabber Review" in the subject line. We look forward to your response.
Ordered a pair of sandals months ago. Never received them. No shipping updates at all either. They took my money and never heard from them again.
Hi Glen, we're here to help! We'd like the chance to turn your experience around and to make things right. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line.
Ordered items more than 2 months ago. Have t received anything. They are scammers, and they will steal your money.
Hi there. We want to learn more and to provide you with a permanent solution. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line.
No items rec after almost 3months, no refund either. Order several items. In April. Delivery date kept getting pushed back it is now almost july still haven't received items. Tracking number say item cannot be found.
Hi Soyla. This is far from the experience that we strive to provide and want to make things right. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line. We look forward to hearing from you.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Patricia. This is far from the experience that we strive to provide and want to make things right. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line. We look forward to hearing from you.