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GB
1 review
1 helpful vote
Follow Martin Z.
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False advertisement
June 17, 2018

One shop selling goods at really good prices but not posting them, WISH pretending that they dont see it. Waiting for dispatching my orders few weeks and when I've asked whats happening they just refunded me? Doesnt work like that... Its scam and false advertisement. Also the Wish profits from the postage as its in 90% items inadequate postage for the items. Some deals are good but you have to spend there hours to find them

Date of experience: June 15, 2018
Canada
1 review
0 helpful votes
Follow Tania K.
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I have submitted to them pictures and description of their very bad products and still asking me more questions over 16 messages I sent to them following up with my refund and never refund me over $150
The most company Betray people. They refund product of Irs 3$ or 5 but above 10 they deceive customer to buy more and program their site to get you buy without consent as buy scale move suddenly charging credit card without consent they took 71.80$ for fake phone doesn't even turn on as they puts false picture of the phone and specification. They disable my massages so I can't asking them for refund and does t allow me to submit photos about their false products. Their shipping GB and handling priced very high. They put picture like iPhone 12 while it's falafel photo. Never ever buy from this very BAD Company
Also send me dress completely wrong size and very poor quality has no name, 99% of their product very bad and priced double you can find it in dollarama

Date of experience: December 25, 2021
Wish C. Wish Rep
over a year old

Hi Tania. We want to learn more and to provide you with a permanent solution. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line.

Ohio
13 reviews
18 helpful votes
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NEVER AGAIN!
January 15, 2021

What seemed too good to be true is. I had done a number of separate orders, most of which were okay. Then I had several items that came from the same seller with multiple business names all in one shipping bag with each item over taped. Each smaller envelope had noEnglish to identify what was inside. Only numbers and Chinese characters. I found one brown watch box that was empty; another was totally missing.

When I tried customer service 3 times, the broiler plate responses seemed sincere but didn't, solve the issue. They kept sending the same reply. They had proof it was delivered. All they had was proof that a large delivery bag was delivered with who knows what is inside.

I finally just told them to keep my money for the 2 watches and that I was done with them! They probably Don't know enough English to be ashamed!

BEWARE! BEWARE!

Date of experience: January 15, 2021
Wish C. Wish Rep
over a year old

Hi James. Your experience is very important to us and we'd like to provide you with a solution. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line. Thank you!

Massachusetts
1 review
9 helpful votes
Follow Susan A.
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I have been receiving a large order of cheap garbage from China for 3 months. Each day is a surprise of some piece of clothing arriving. The material is unknown as it does not carry tags, the items do not fit or stretch beyond recognition and today was a new surprise... received two items. One blue top that I am not even sure if I ordered yet and the other was a thin sweater. The sweater is a baby poop green different from the sites and the best part!? Wait for it... the item was damp inside the bag and smelled like a moldy old building! Big deal they looked great online with amazing prices... I would do better shopping at the local dump!

Date of experience: May 24, 2017
Canada
1 review
0 helpful votes
Follow Ron S.
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Bought car mats suppose to fit a 2018 escape as advertised. Waited weeks and mats are not for this vehicle. When i took pics and sent in the complaint all i got was a Dear John letter. " so sorry your disappointed but i checked the order and that was what was sent. Complete BS. Never again Wish im done with you. Absolutley brutal

Date of experience: November 5, 2020
Wish C. Wish Rep
over a year old

Hi Ron. Your experience is very important to us and we'd like to provide you with a solution. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line. Thank you!

GB
1 review
9 helpful votes
Follow frederick G.
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Money grabbers
April 18, 2018

I bought from wish.com 4 beach rod rests alu legs costing £40 to hold 5 rods, non of these work, when extended legs keep sliding back up, i got in touch with Wish they only refunded me for 2, i sent photos of the 4 to them, so please keep away from this firm, alot of their stuff never arrive also you can not believe their photos

Date of experience: April 14, 2018
Singapore
1 review
32 helpful votes
Follow Germaine L.
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Please do not buy from wish, I had 6 fraudulent charges on my credit card from wish! And the item was ship to weird Russia addresses that do not even exist! How did the seller even manage to ship the item out?! Scammers! One of the order was the best, it was marked delivered to Russia' in a day! From China!

Date of experience: April 17, 2020
Wish C. Wish Rep
over a year old

Hi Germaine, we're here to help! We'd like the chance to turn your experience around and to make things right. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line.

West Virginia
1 review
6 helpful votes
Follow Lorraine H.
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I ordered kitchenaid attachments and received two pieces of plastic with netting attached. I sent an email and was told to use wish assistant to get refund well that was not an option listed. See photos the first is what I received the second is what I was supposed to receive. I paid $32 for two pieces of crap and after complaining was continually told to use wish assistant again worthless.

Date of experience: July 1, 2020
Wish C. Wish Rep
over a year old

Hi Lorraine. Your experience is very important to us and we'd like to provide you with a solution. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line. Thank you!

AE
1 review
1 helpful vote
Follow Assil A.
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I'm so upset with wish. It was so attractive but most of the items I ordered didnt arrive after 5 months or ordering. The customer service is the worst. You cant get anywhere with automated replies and they dont refund. I'm going to sue them

Date of experience: October 18, 2020
Wish C. Wish Rep
over a year old

Hi Assil. This is far from the experience that we strive to provide and want to make things right. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line. We look forward to hearing from you.

India
1 review
0 helpful votes
Follow Jayati S.
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Never experienced such a f**king irresponsible and customer befooling online shopping site ever. They just make fool of customers. Be aware and never ever do the mistake to order something from wish. Actually my rating should be zero but as there is no option for zero i had to give 1. Hate the website and its team

Date of experience: June 1, 2020
Wish C. Wish Rep
over a year old

We're here to help, Jayati! So we can learn more, please send an email to reviews@wish.com with "Sitejabber Review" in the subject line. We look forward to your response.

Indiana
1 review
2 helpful votes
Follow Pete D.
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I foolishly placed over a dozen orders on Wish in April 2020. Not one single order arrived within 45 days. Most have still have not arrived after 60 days. There is absolutely no way to contact anyone there. They have no customer support. They give "expected" delivery dates but keep moving those dates back endlessly. The name says it all. You Wish your order would arrive. You Wish they had customer support. You will eventually Wish you had never ordered anything there and, finally, you Wish you could get your money back that you lost there!

Date of experience: June 10, 2020
Wish C. Wish Rep
over a year old

Hi Pete, we're here to help! We'd like the chance to turn your experience around and to make things right. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line.

Texas
2 reviews
0 helpful votes
Follow Carolyn T.
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Since it takes over 30 days to receive items ordered because they are shipped from China, having a 30-day limit on receiving a refund is completely unacceptable! I will never, never order from them again. They take your money and after you wait and wait for an item to come from China which takes over 30 days and you never receive it, they refuse to refund your purchase. Terrible business! Buyer beware! If there was a zero star review, they would have received it!

Date of experience: December 28, 2020
Wish C. Wish Rep
over a year old

Hi Carolyn. We want to learn more and to provide you with a permanent solution. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line.

Nevada
1 review
0 helpful votes
Follow Lisa S.
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Wish.com is Garbage!
May 31, 2022

I have had problems with over 75% of the orders placed on wish.com. I ordered one item in particular on two (2) separate occasions and BOTH orders were botched up by wish personnel. I ordered a PURPLE flag two (2) different times from wish.comThey sent me a dead red flag on the 1st order and they sent me an acid washed blue flag the 2nd time I placed the order. This is pathetic and totally unacceptable. Wish.com is a logistical nightmare and should not be allowed to sell their "knock-off" items in the United States! Www.AliExpress.com has better pricing quality products, faster delivery, & excellent customer service. Don't waste your time or money with wish. Com!

Date of experience: May 31, 2022
Wish C. Wish Rep
over a year old

Hi Lisa. Your experience is very important to us and we'd like to provide you with a solution. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line. Thank you!

GB
1 review
8 helpful votes
Follow Mark J.
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Thank You All
May 16, 2017

I think I have just saved myself a lot of money & stress. I came across this site via FB, a pair of shoes I thought were great, so I went browsing & ended up with a shopping trolley value of £100's. Fortunately before I went ahead with my purchase I decided to conduct some due diligence & am I relieved I did that! Yes not all the reviews are negative but overall it's not encouraging reading. So thank you all, pos/neg reviewers, it's appreciated. Needless to say, I didn't make my purchase.

I would finally advise that any purchases made from wish.com should be via PayPal, that way you have the security of consumer protection of your remittance & control of when they (wish.com) get paid.

Date of experience: May 16, 2017
RU
2 reviews
7 helpful votes
Follow Lilia S.
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Nasty and cheap
March 12, 2020

No wonder why there are so many bad reviews. I bought a rug from them and it was nothing like its picture on the website. Contacted their customer service and it was absolutely useless. Neither fish nor fowl.
Just disappointed to realize I spent my money for nothing and couldn't get a refund...

Date of experience: March 12, 2020
Wish C. Wish Rep
over a year old

Hi Lilia, we're here to help! We'd like the chance to turn your experience around and to make things right. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line.

California
1 review
1 helpful vote
Follow Loretta O.
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Fishing lures
August 9, 2020

Why in the heck am I getting penis lures on Google when I am looking for vintage fishing lures. It's disgusting and disappointing. If I wanted to buy $#*! lures I would go an adult website. I will not be buying from Wish, and I am not going to be using Google much anymore either.

Date of experience: August 9, 2020
Wish C. Wish Rep
over a year old

Hi Loretta. This is far from the experience that we strive to provide and want to make things right. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line. We look forward to hearing from you.

Canada
1 review
0 helpful votes
Follow Joel G.
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Ordered items on May 20/20 it is now August 11/20. Everytime the delivery date gets close they just push it back a month.
Website has no customer service no way to cancel order or even speak to someone about the order. The worst company ever don't waste your time and spend the few extra $$$ and buy from someone eles.

Date of experience: August 11, 2020
Wish C. Wish Rep
over a year old

Hi Joel, we're here to help! We'd like the chance to turn your experience around and to make things right. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line.

Maine
1 review
6 helpful votes
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I love wish
August 3, 2017

My sisters use wish, I use wish. Bought many things on there & plan to buy more. You just have to be smart about it. Find buyers with good descriptions & good reviews.
Sure the shipping takes time but that's the only real downside. Just remember most of the items on wish are evening shipped from China or around there. So of course it is gunna take time. Don't order if you need something super quick. Although they are expanding their choices for quick delivery.
Their customers service is good as well! They have a reward program as you buy. & offer amazing deals on things.

Date of experience: August 3, 2017
California
3 reviews
1 helpful vote
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_shopping made easy
August 11, 2017

I have ordered from wish several times and have been satisfied with all but 1 item. 1 item I never received but I was fully reimbursed for the price I paid immediately. You really need to read descriptions especially sizes of you may end up with a washcloth sized towel. I will continue to use for certain items because even after passing shipping is still less expensive than purchasing at a store

Date of experience: August 10, 2017
Michigan
1 review
11 helpful votes
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Never again
January 12, 2016

So glad i used prepaid cards for my transactions and not my actual debit card. They restricted my account and i can no longer access any other prepaid cards under the same email address. I have money tied up in these cards that are unexplainably shut down by this bogus "store" how anybody can be truly impressed with this terrible customer service is beyond me. Also no customer service number to call?

Date of experience: January 12, 2016

Overview

Wish has a rating of 1.7 stars from 8,289 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Wish most frequently mention customer service, delivery date and credit card. Wish ranks 590th among Marketplace sites.

service
868
value
828
shipping
847
returns
733
quality
779