No customer service contact number. Email only, which gets ignored. I purchased a pair of Take Caution Pants for my daughter. The first wash was as per washing instructions label and the waist band went grey. It has completely ruined the look of the pants. Obviously the fabric wasn't tested and the washing label is misleading. I will never purchase from White Fox again. I would rather pay more money for quality that can be washed. Very suss you can't leave customer reviews on The White Fox website

If I could give this company zero stars I would. I paid $450 for an order and also paid extra for expedited shipping. Not only did I never receive anything I've reached out for over a month with BANK STATEMENTS proving my order was placed and for over a month of dealing with their management emailing me (they would never call or send a phone number) they basically told me I was out of luck and have stopped replying to my emails after buying thousands of dollars worth of product from them in the past as a customer. The woman I dealt with was named Bella and I've never had more poor customer service in my life, ESPECIALLY with an order of almost $500. I highly advise never shopping with this brand because they have no problem completely ripping off their customers.

Clothes are to a high quality and they always have discount codes to use which is a bonus, they are also quick to ship orders off! However I have had some trouble with sizing and they do not offer exchanges to swap the size which I found annoying.

Ordered my order at 9am the day before and received my order the next day, the offstage set i cannot bring myself to take off and the backless dress I bought fit perfectly and kept me warm on my night love love love ittt

Ordered in mid April. Waiting 2 months for a package. Have emailed 5 times. Buyer beware! Would not shop here again!

The clothes look really cute but when you receive them, they run very small. I'm usually a medium in shirts and i ordered an XL and a L and it was still super short, thin and tight. Sizing needs to be stretchier if you actually want it to fit true to size. This could he due to it being australian sizing vs US sizing but it's very far off even after matching your US size with theirs using the size guide. Also very pricey

The time I which it took to get here was amazing to say how far I live from Australia. Cannot wait to get home and try everything on! Heard such great reviews about White Fox so had to give it a go!

I bought a dress and a crop top from White Fox and love them! They're of course super chic and the materials of the items are a pleasant surprise! The dress and top are both made of a thick material, so no see through moments! Cant wait to wear them out!

The App is hard to navigate as the 'add discount/ voucher' section is BEFORE the checkout. They do not let you cancel orders even within 24 hours of purchase, and the return is not for actual money it's for 'in store credit' SMH

Highly recommend. I only wear the active wear and lounge wear. The material feels great and is comfortable.

Customer service sucks, says refund isn't an option. Ordered 3/26 It's 5/24 still no item! Tracking hasn't updated since 4/27. Completely unacceptable! I will not be spending my money here again!

I really love this site and their clothing. Prices are great for the quality of the product. Every dress I've gotten has fit me my tiny body so well. I'm very petite, 36 inch hips, 26 inch waist, and 33 inch bust. I weigh 108 lbs and I'm 5'0 tall. My weight is distributed pretty nicely. I've only gotten dresses from here and I usually get an XS. Everything has fit me so well. I would highly recommend.

I ordered 3 items that were on sale for about $50 and my order came in about 3 weeks and then I got the exact same order a day later. When I checked my bank they charged me twice too. I know 100% that I didn't order the same exact things two times. I think they should just give me a refund given the fact that this was their doing. Be careful ordering.

10/10 customer service. I had made an error on my shipping method and emailed right away to adjust. Customer service added it to my lever promptly