WhateverWorks

They sign you up for a VIP program and use your credit card Months later without your authorization hoping you will not notice. I will never order from this company again. I want to warn everyone that this company is dishonest. They charged my credit card 14.95 for some silly VIP that I never signed up for or authorized. This was the text notification from my credit card company. They are hoping after you place an order with their company you won't notice their dishonest charge 6 months later. Very sneaky, and dishonest. When I called the company the customer service person sounded like a thug and was so rude and never apologized. They know exactly what they are doing. Very dishonest!

I ordered an item a year ago. I pay my Discover online, just check my balance and pay. One day I was playing with the app and notice recurring charges on it for $16.98 every month, 13 months. I never authorized any such thing. My credit card company advised me to call Whatever Works and I disputed the charges. Still waiting. The charges are for some VIP program I never authorized.
KL

We placed an order by check. Two months later we received a letter saying they had turned down our check! This despite our having considerable money in the checking account and an excellent credit score. We checked with our bank - there was no trouble with the check. No one at WhateverWorks or at "Certegy" their check verifying company would give us any information. I don't know what their merchandise is like - but their business practices are appalling!

Whatever Works uses an unscrupulous tactic of signing you up for their VIP program when you place an order. In very small print the tell you that the program is free for 30 days. After that they keep charging your credit card a monthly fee because you didn't cancel the membership that you didn't even know that you had signed up for. When calling them about the charge they give you varying reasons why it is YOUR fault and why they can't refund you money.

They automatically sign you up for a "rewards" program and begin charging you $18.14/monthly. If you order on-line, they do not advise you they are doing this and do not give you an option to opt out.

I placed an order on Feb. 3 and paid for expedited shipping. #1, they didn't even ship my order for almost 7 days. #2 it wasn't expedited and has been in transit for more than 10 days. I paid $27 in shipping costs on a $150 order. It's now Feb 20 and the order hasn't arrived. Two times they gave me delivery dates that have now passed. I don't have the products to see if I even like them. NEVER EVER AGAIN will I order from this company.

On 10/25/21 I attempted to order an item (robocall suppressor) from their website but it was down for several days. I used the mail ordering form in their catalog and waited. On 11/22/21 they cashed my check. I have yet to receive the order. A call to customer service was useless.

I have purchased many items from this company in the past, and satisfied. That all has changed. I purchased an Ionic Air Cleaner that does not work. In this Covid19 times, I've simply requested a prepaid UPS return shipping label. I won't have to enter any building with that label. That is all. I've contacted Customer Service five (5) times over 8 days, they have failed to respond even once. I do not wish for anyone else to be burned by this company. Do not purchase anything from them. The Boston BBB needs to investigate, perhaps the MA Attorney General's office too.

Do not do business with this company. They engage in fraud. They charged an unauthorized fee to my credit card for eight months without my knowledge. When I eventually discovered it and complained they agreed to refund the charges. But subsequently they only revoked four of the charges and claimed my bank agreed to absorb the other four. My bank did not agree to this arrangement. AN OUTRIGHT LIE!

I ordered an item that came almost two months later. I was dissatisfied with the quality of the product and wanted to send it back. There wasn't a pre-paid label and I contacted customer service which recommended to ship it back at the cheapest price. Well, the cheapest price was higher than the product so I ended up being stuck with the product. They are also charging you a monthly fee that I needed to "unsubscribe" from. Not buying again from them. I wish I read previews reviews before ordering

As a NEW customer I placed an order Dec 2,2021 for qty 4 of one product... Later, not hearing anything or getting a tracking # I emailed them Dec 11,2021. NOTHING. Dec 20 my package arrived... took 19 days! Bottom line is the product is thin and poorly made and will not do what it was intended to do. **** Today is Jan 7,2022 and I finally got a short note back about my Dec 11th inquiry - almost 1 month later! This company shouldn't be doing business in the US and as for me - I will NEVER order from them again. To top it off they charged me shipping, which their promo said would be FREE! I hope people read these reviews - which I didn't do BEFORE I ordered. My bad. Live and learn.

9-25-21 I placed an order online. A week later I call to ck on my order & it had been cancelled. So I placed the order with the representative. It was cancelled. Placed a total of 4 orders different 4 times, each one was cancelled. What I don't understand, it was cancelled as soon as I ordered it. I asked why, they said they didn't know but would put me through to Level 2. Whatever that means. NEVER got Level 2. Asked for that phone #, they said they could not give it out. Spent 3 weeks trying to buy a jacket and wanted to find out why my order was always cancelled. Never have found out so I decided it's not worth it. I'm just thankful they didn't rip my money off. I would give it a minus star if I could. THROW AWAY YOUR MAGAZINE & DON'T EVEN LOOK AT IT. I would leave a photo but never got a produce, but the item # is N0021, Women's Plaid-Lined Denim Jacket. If you want to look it up.

I bought a power washer nozzle in November. They advertise full Customer satisfaction. The nozzle did not work as expected. I have asked for a return FEDEX label 3 times, still waiting for 1!

Ordered an item on 8/28 and it is now 9/12 & still haven't received. Paid for expedited shipping but this is faster shipping? Called them directly last week and spoke to the rudest agent ever who told me over & over again that I made an assumption that my item would be shipped faster even though I paid to get it sooner. Said they would refund me the expedited fee I paid but that hasn't been refunded and that was a week ago. NEVER again will I buy anything from this joke of a company, I paid 12.00 for something that doesn't even weigh a lb and they shipped it FedEx Smartpost which is the absolute slowest shipping out there. The delivery dates have changed 3 times since it was shipped which is very inconvenient for any customer. Wished I read reviews on them before purchasing, I should've bought from another seller of off Amazon or EBay who treat customers right.