I ordered an item that came almost two months later. I was dissatisfied with the quality of the product and wanted to send it back. There wasn't a pre-paid label and I contacted customer service which recommended to ship it back at the cheapest price. Well, the cheapest price was higher than the product so I ended up being stuck with the product. They are also charging you a monthly fee that I needed to "unsubscribe" from. Not buying again from them. I wish I read previews reviews before ordering