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WhateverWorks has a rating of 1.1 stars from 53 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with WhateverWorks most frequently mention customer service, credit card and sex toys. WhateverWorks ranks 3039th among Home Shopping sites.
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They sell you a product which turns out to be out of stock. Just try to find out where it is or when it will be shipped. There was no notice that it was not in stock. Do not buy from this company!
I placed an order on May 18,2020. The items were listed as "in stock". I tried to cancel the order after a month went by. The items were larger planters intended for a summer vegetable garden and cost over five hundred dollars. I sent an response to a backorder status email I received as directed. I requested that my order be cancelled. After a few weeks with the status still showing as backordered rather than cancelled I called customer service and cancelled the order. I was told that my order would be coming directly from the manufacturer so if the order had already been processed they could not cancel it. I was ok with that. I thought I would either get the items soon or the order would be cancelled. After another month goes by I get a backordered stratus email again. I called customer service again and was told the same thing again that the order was being sent from the manufacturer etc. Here we are almost a week later and order is still showing as backordered. They obviously don't have the planters but refuse to cancel the order! If they ship the planters I plan on returning them. I have told them this! I don't know what else to do! They have terrible customer customer service! How hard can it be to cancel a order for items they obviously don't have? Stay away and order from someone else!
I spent over 600.00 dollars on their products and was very very disappointed. I felt like I was hit by the old bait and switch gimmick. The pictures looked pretty but the products are all made in china (junk). Half the products arrived and no joke, I could of picked them up at my local dollar store. So, I had to lug all the crap back to the post office and pay for shipping again. Note: they offer no free shipping. Coming or going. They are affiliated with Magellan and Potpourri the catalogs offer all the same garbage. Wish I could rate them a -5. And read the reviews first. The old buyer beware.
I got the catalogue today and found a lot of items I want to order... Thank God I read the dismal rating of this company and will NOT order and rather find these things on Amazon
How can a company stay in business when they do not care about customer service and common decency towards their customers...?
Ordered get letter how prices changed since order, need more money, have yet to receive order number, and can't seem to find out why nothing heard or received, only to hear a lot of complaints and delay due to Covid!
My wife place an order on 2/24/20 for several items (total for order $130.91. Yesterday, 5/20/20, she attempted several times to call customer service. Each time, the recording asked for the order number then came back saying they couldn't understand it and referred her to customer service. Result: Placed on HOLD five times! (over an hour) Ridiculous! She never got to talk to anyone. I went on line today and found that the order is in the warehouse and is processing. 3 days shy of one month to process?
Whatever Works and its parent company, Potpourri Group Inc (PGI) have a 100% guarantee which is totally worthless. Customer Service responds with "someone will get back to you within 48 hours" but never does. The phone number is never answered. Believe the almost 100% one-star rating.
Ordered lap tray's, material was very cheap, not put together good and for $73.24 they can keep them. If you return them, you pay $12.00 postage.
Fed-X through the box over the fence (box marked garment) and one of the tray's was broken on the corner where it landed and box broke open. Why it was packaged in a box marked garment, one will never know. The fed-x person thought it was probably clothing and wouldn't break
ORDERED A GATE. WAS NOT WORTH $10, IT WAS CHEAP AND FLIMSY., I CALLED AND GOT INSTRUCTIONS TO SEND BACK. I PAID THE SHIPPING AS THEY SAID THEY WOULD REFUND IT. 1 MONTH LATER, THEY DO NOT RESPOND TO EMAILS AND HOLD TIMES ARE OVER AN HOUR. DON'T GAMBLE ON ORDERING WITH THEM ORDER FROM SOMEONE REPUTABLE. NOW I HAVE TO GET MY CREDIT CARD INVOLVED.
On hold for more than an hour. No one picks up. My order was placed 2 weeks ago. Haven't received it
After making a purchase in February, I was charged a bogus $14.95 in March. I questioned this and they said it was a membership fee. I demanded a refund and cancellation of the membership. No refund yet. Today in April, another charge of $16.00. I believe that they are crooks and I do not recommend that you buy from this company!
I have called 3 times in 6 months to be taken off their catalog mailing list, including sister company Cuddledown. It hasn't in 6 months. Very annoying!
What a rip off company this. I placed an order and wanted to get the free shipping and 15% off they offered by joining their VIP club... the website did not say it was a reoccurring charge of $15.00 a month... until I clicked on to join. When I tried to cancel, the rep could not give me a cancellation number on the items I ordered and then said I had to call another number to cancel the VIP charges. After speaking to 5 people, I just decided to call my credit card company to cancel it all and get the company removed as approved to charge to my card. What a rip off! Be aware!
The people who publish this catalog should be charged with using a Federal agency to distribute sex toys and unsolicited pornographic material. This is illegal and will be reported. Disgusting material that easily fall into the hands of minors.
Perhaps I mistakenly authorized the Buying Club, but I doubt it! I don't normally subscribe to a buying club for any reason. Turned out that most of what I ordered was just junk and had to go back. I have canceled the "Club," but they are still trying to charge my card and the refund has NOT happened... stay away.
I ordered from whatever works and they got my work address wrong, then I had to reorder then they wanted me to do the trial offer so they can get money from me when I forget. I said NO. Worst company EVER.
-0- I would never order anything from this company. We have ordered in the past until they started selling sex toys! I called them requesting to be takenoff their mailing list. I explaind why. They said they would remove my name, but they didn't, they keep sending the magazines. I have young teenagers in my home. Is nothing sacred. You people are disgusting. I don't want your porn coming into my home. Whoever is the editor should be fired.
I ordered a product earlier today and discovered on the confirmation that the customer service person had put down the wrong shipping address, despite the fact that I asked her to correct it while placing my order. I called customer service within an hour to correct the address and was told that couldn't be done because the order had already been sent to shipping. I told her that was ridiculous. She said that if I don't receive the product and it is returned to them, I will get a credit on my Visa card. I asked what would happen if the recipient at the wrong address kept the unit and she didn't have an answer, except that I should call Visa. She recommended I order a 2nd unit so that it would be shipped to the correct address. I asked her if she thought I was crazy! I called in two more times to talk with other customer service representatives and was told by the last one that my order had been cancelled. I checked my Visa account online and the charge showed up as "Pending" and was told I'd have to wait until the final settlement was done before I could contest it. Really annoying and deserves 1 Star rating or less! BTW, yes, the innocuous "garden" catalogue has dildos for sale near the back of it. Don't let you kids open it!
Why the two pages of sex toys? They don't belong in a "ordinary stuff" catalog. Don't you folk have any confidence in your regular products? Why would you include what is basically a nasty surprise in your catalog? It makes no sense. And believe me: this site won't let you complete the review with no stars; because of the inappropriate content of pages 52 and 53, I will not order from a dishonest company... not to mention the horrible customer service the great amount of negative reviews reveal. Buh-Bye!
These do not work at all. L placed in our garden in the Florida sunshine hoping to illuminate my plantings at night, & they have remained 'black', not lit up, every night since. The 3 star rating above is for the Website, not the product. The product, the lights themselves, deserve less than 1 Star. They do not work AT ALL.
Answer: I wish I don't choose this company. I should of done my homework and read the reviews first.