Argos

Argos are scammers, they said they had refunded £145.95 into my paypal but have not, i have proof from PayPal no money had gone in, been waiting for my refund to go into PayPal for over a month now, so I asked to speak to the manager numerous times finally Elaine the manager spoke to me and said there is nothing she can do, I asked her for an email so I could send the proof of non refund from paypal and the email she give me was a fake now she will not return any of my calls iv had to take it up with action fraud. If anyone can help please leave a comment thank you

Took a faulty item back to edenthorpe Doncaster 8 days old the member of staff and elderly woman was rude to me no help at all insisting the item isn't faulty.she rang someone on my phone and tried it a few minutes lt worked for her l took it home the screen froze again l couldn't hear when someone rang me.she said the volume was turned down when l showed her it was switched up fully.l heard her in the corridor down the side where they collect the orders saying stupid woman. Oh ignore her...they were all laughing about me the staff member and 2 girls. Just because you are elderly Argos don't care.yes I happen to be an elderly daughter of a navy veteran who fought for their safety...l deserve to be respected l rang customer services the woman l spoke to said we can't help you if the store refuse to help then we can't help either. This item is 8 days or 9 days old lts not old why do you have customer service when they refuse to do anything took back on 21st 22nd and again on 23rd of January no help same answer still freezing screen battery running out and low ringing tone l have put this all over to warn people to avoid Argos their are better companions with a decent reputation

Argos are an awful company, after waiting 8 days for the earliest delivery slot for my sons bed the delivery truck arrives with just the mattress! Apparently the bed frame is on another van, so instead of arranging for the bed frame to arrive later today i then get a phone call saying i have to wait another FIVE DAYS for the bed frame to arrive! I ring to make a complaint (which was of no assistance at all) when i asked for refund was told it would take up to 30 DAYS TO RETURN MY REFUND! Yet they took my money instantly for the order, My son is autistic and all of this is not good for him at all, i am full time carer to my parents and arranged this specifically for my day off, think twice before ordering from this company.

Purchased online and went all the way to the store to collect (30 mins journey) and was told that the order was canceled due to technical issues. I am still waiting for refund after 10 days

Ordered washing machine never came no use ringing customer service worse than useless outsourced n don't care less had to go to store in sellyoak wer I paid n got nower awful attitude from manager Eliza rude incompetent asked for refund but won't b in account for ages had to lend money from family n got from Curries nx day delivery.wud never ever use Argos again n Wil warn friends n family about this terrible company

DONT USE RUINED MY KITCHEN RUINED INTERGRATED KITCHEN DOOR LEFT BROKEN LIVE WIRES EXPOSED
THEY USED AO.COM TO FIT IT THEY ARE COWBOYS DANGEROUS HOUSE WRECKERS

I made the mistake of ordering a tv from argos online. When it didn't arrive I queried it. I spoke to 3 different people the one on the phone couldn't use a computer. I contacted them through instant chat only to be told conflicting answers. I'm. Shocked at the level of dumbness displayed. Argos are quick at grabbing your money but unable to fix anything when they make a mistake it's unlikely I will see my money again. There nothing more than thieves they steal your money and there's nothing you can do to get your money back and they don't provide the items why are they still allowed to operate

I would give 0 * if that was an option! I placed an order for a dishwasher, a month ago they took the money,delivery date set.my husband took a day off work. Mid morning they text to say because of a technical fault the order had been cancelled. I mean angry is not the word. Customer service and online chat next to useless. And the money won't be credited back to our account for at least 5 days! Absolutely won't be buying from Argos/sainsbury again.

I would not recommend using this company.
The customer service is abysmal and the deliveries are non existent.
I placed an order for a fitbit sense2 for it to be delivered to my nearest sainsburys for collection. It never arrived. I gave it 7 days to arrive and they didnt email any apology of it running late or it being lost or anything. Anyway I decide to call Argos and got their call centre in India where I was messed around and I got put through to a manager who promised me a refund also a gift card for 50 quid etc. He promised to email me all this in 24 hours...never materialised. So I called 2 days later and asked to be put through to a manager and was told to keep waiting for my order. I insisted on a manager and they hung up on me. I tried to cancel through them and they wont allow it. SO im having to go through my bank to recover my refund instead.
Steer well clear of Argos.

Cooker was delivered on the 18th August when opened dented badly and was told from electrical not to use it due to smoke coming out. Fast forward 5 days with no oven faulty one taken away new faulty one delivered

Apparently couldn't get van down the street to deliver washer so delivery man called and I couldn't hear a word he was saying and he just hung up on me. Had to call Argos support twice today to get answers because wasn't informed of everything and turns out it's not even being delivered today! Completely unclear. Sort your phone lines and clarity out!
We will NOT be ordering from Argos again until this is sorted. I did not get an apology or anything and Argos customer support was a headache to navigate and the phone operators were not helpful or nice.

Return experience awful, the worst retail experience, the worst employees, customer service so unprofessional and rude. The lady there lying, the manager without any empathy, treating me at all times that I was giving a version that I had not given before and that I was basically lying, I never thought that a place could be so dire, that an employee could manipulate the and lie, then a customers service by phone lady the same no help at all, at the end, there comes a time when it doesn't matter if you could either return one thing or not, what matters is the mistreatment, public mistreatment, manipulation, lies, totally disgusting, also after seeing all the Reviews here, see that it is not something new and that it is something that in that store like to do, customers mistreatment. Well done..

Horrible experience, no care about customers. Will never ever use this store. I do not reccomend it to anyone as well as it just steals your money and especially time. Bought 1 Christmas tree which wasnt happy with but decided to give second chance and instead of waiting for money to ban card I chose gift card and added another 100quit. Received item which again was horrible quality as it had 3different type of branches on one tree. Thats silly habitat brand. So finally now its 2weeks so far, no money, no item. Item was returned. F you argos

You guys say theres same day delivery and thats true i wont lie but the delivery guy didnt even come up and deliver it to my door we had to come down and collect it and aswell as that as soon as he arrived i went straight back down to collect it but the guy left in less that a minute and when i called him he didnt pick up,is this a game or something and im gna redo the order tomorrow and if the phone doesnt then theres gonna be a problem

I asked.argos to collect a faulty Toshiba television that smelt of burning l was met with sarcasm by a customer representative who said ow I'm scared...I'm shaking in my boots.when l said l would use the faulty television and blame them if it caught fire.they refused me a refund they insisted I had to have an exchange.faulty items under law are supposed to be refunded especially dangerous ones.
L had been trying to ring them for a week Argos are unhelpful I'm a pensioner whose father fought for these horrible ignorant people to make sure they were safe...I'm disgusted by this abhorrent behaviour

I've never had so bad experience with a shop before. I've spent endless hours the past week on the phone. Everything they arrange is wrong (delivery, collection, replacement) and I have to call them back every day to ask them to do it again. Started with a missing/damaged box and 5 days later I have 3 huge boxes, no refund and no collection arranged. There are no words to describe how bad my experience has been with Argos.

On top of that I paid with Nectar points and I can't be refunded in anything but an Argos voucher. So I'm forced to shop with them again to use it!

Bought a Bush TV last May. Had to return it in January as no internet connection and sound crackling. Was away for exactly a month. Today the picture disappeared and there was a thin purple line down the screen. Argos insist it must be sent for repair again. I have no confidence in either the TV or the repairs and would like a refund but they insist it must be sent for repair again as it's a different fault. Ten month old TV away for repair twice. Not happy.

Monday 8 June you delivered me a Normandy 5 draw chest. In final assembly we realised that the top had "drop" damage. No luck at all on chat lines re. Covid too busy!
In the end wrote to Argos head office enclosing a receipt plus photo of corner damage. Still no reply. This not like Argos and I am now getting so fed up with this "no customer care line free to help"
Everything cannot be blamed on Covid, where can I speak to someone please who will help me. All your Argos stores are still closed too.

I'm actually on the line waiting for them to answer. 3 weeks later haven't heard about my order. Of course i called before but they kept saying that they have no info and that the "supplier" will contact me, strange thing that when you pay, you pay to argos...
Anyway, I understand now the bad reviews and those who gave 5 stars are completely lucky they've got their order.
I advise you to go always for collection (where rarely are problems), if you looking for an item to be delivered... look somewhere else... I wish I knew.

Don't bother chatting with the unprofessional staff... you'll just waste your time, oh, if you think you'll call them, think twice, I'm still on the line 40 min later and keep ringing...

Argos, pls don't reply to my review, don't even bother. Rather then reply reviews, answer the people's

Chromebook broke down within one year warranty period in December 2022. I took it to Argos Keighley where it was bought.

Now three months is passed. The laptop cannot be found. I have a paper receipt from Argos, showing that it was left for service at Keighley Argos.

When the staff could not find it, they asked: "Are you sure it was left to service here at Keighley?" I just pointed the computer printout from themselves saying "KEIGHLEY". What was the response "Yeah but no but...I dont know". Reminded me of Vicky Pollard.

On top, they claimed that the charger did not have a year warranty so it seems that they are selling grey imports, as all legally imported laptops have a genuine UK charger - which do have a warranty.

Just absolutely substandard performance from Argos. My advise: never buy anything electrical from them.