Wells FargoReviews 525

Tree weeks ago I was make a Zelle to my friend for $500.00 I reliasse I make mistake by a number,but it's not working number I when called the bank they working with me through the process they told me 7-10 days the money will back to my account after 2 weeks I find a letter telling me the process when trough they can't refund me the money, when I called then again they hock up the phone on my face that reason I want other people know that.

Simple phone call to ask them about my credit card introductory promotion offer. Should have been quick and painless. Instead, these folks made it a challenge and were simply some of the rudest "customer service" employees in the industry. They have their canned answers ready, are pushy, impatient, and exhibit zero customer service skills. Downright rude across the board. All of them. Simply UNFRIENDLY and RUDE. No excuse for it.

I got my check from my job and Wells could not read the check, so instead of giving me the check back to have the bank who made the check cash it, they tried to process it in my account. This process took over a week to get fix because they flag it as a fake check. The fraud service people are rude and highly uneducated. I have been able to talk 5 people from getting an account with this bank which is good. Go to Regions its a better bank

Longer and longer line I'm going to find a new bank what is Wong with banks that make you wait horrible service. I live in Clovis long line go to Fresno long line let's just change banks as much money they make off us they need to get there ack together. Who in charge a bunch of kids

I tried to open a new personal checking account online but for some reason it wouldn't accept my Drivers License number. No problem it says go to branch and someone can verify your identification. I go there at 4:45 prior to closing, six people there mostly standing around doing nothing and ask me if I want an appointment. Incredible I say no one here can open a checking account now. No they say call this 800 number. Long story short I never get a live person and tells me to go back to the branch. I paid off a mortgage with Wells Fargo and have had their credit card for seven years. I'm not doing any business with them any longer.

Steal interest money from my line of credit account when I pay extra in same month.
Have to call every time I do it to have the snot nose kid on other line tell me I don't know how interest works.
Then help desks calls back and say,,,Sorry,
So If you're not paying attention they will get you also!
A few dollars per person adds up to millions for them!
Closing all three of my accounts tomorrow, going with National Bank of Arizona (Zion Bank)!
Kiss my butt Wells fargo

The fact that they "close" the ATM lobby to customers in a "low income" neighborhood speaks volumes when all their other branch locations with ATM's stay open... Disgusting

I have moved funds from other bank to Wells Fargo but they withdrew the money from source back and put it on hold for 12 calendar day, and made that money unavailable to me, I specifically ask teller how long I have to wait to access that money, She said 3 business days but reality is they withdraw the money from source branch and put it on hold for 12 + calendar days and without giving any intimation.

We bank at Wells Fargo business and they hold checks, and we also bank individual, they say their is no hold the day you deposit then you deposit it and they hold it for 10 days... Even cashiers checks which is the same as cash! Never Bank with this bank NEVER! They do not want to give you your money we called and if you mobile deposit it is worse Never mobile deposit if you make the mistake of mobile deposit with them be sure your money will be held!

Average of 1 working teller and that teller is always being trained. The University Dr/Sterling Rd and Douglas/Pines locations have terrible wait times

Wells Fargo is horrible at how they treat customers. They offer you credit cards and give your limit and if they don't like how you use it, even though you PAY every month, they will reduce your limit. They don't care if you explain to them a reason why you are using the card and need the limit, they will LOWER your limit and leave you in a bind. DON"T EVER APPLY FOR WELLS FARGO!

I used bill Pay the recipient insists she didn't receive the money Wells Fargo insists they did I'm out $1696.50. The money just disappeared? And the.bank Wells Fargo refuses ti assist! So they in effect stole my money!

I've probably had my Wells Fargo accounts for 10 years. Called to tell them I wanted to reversal on a merchant that placed a charge on my account. They didn't just stop the merchant they stopped the entire payment method. Which I use a lot. So I called today to get that stop removed and with my social security number my PIN number my card number my account number routing numbers logging numbers everything I can't get this done on my account. I know how to fix the problem. I'm going to close all my accounts with Wells Fargo and I'm going to go to a competent Bank!

The branch in Belleview, Fl was a bit crowded. So I waited while banker Mala worked with an elderly woman. Mala was so patient, always smiling. She did things for the woman on her phone, explained over and over many things. I was close enough to observe how helpful and kind Mala was. Have been a customer at WF many years. Will stay with them many more because of staff like Mala

One Star because their smart atm has no option to allow a payment on one's personal credit card at the atm.
Bank of america smart atm has it,Bofa allows personal credir cards atm payments;Why Wells Fargo doesn't?
I work 6 days a week and I'm only off on Sundays, this is the day when I am able to run my arrands, unfortunately their smart atm is not smart due to having disabled the option of making atm payments on personal credit cards.

Fix this please or else I'll take my business somewhere else...

Wells fargo bank they are thieving bank. Taking people money and holding it hostage. Not letting them collect what is rightfully there's. A settlement check for 21,000 dollars, we've already paid the bank 16,000. And still they have not released it. They still want more from this person. There charging him fees that he did not even make purchase for. Every day its more fees more fees! When does it end when his check is gone. Thereo
Mother $#*!ers in my eyes and saot of others and i am going to post this all over media. This is ridiculous!

I would give 0 star but have to give at least one.
What a horrible experience we had with or home loan. I will never use Wells Fargo for anything in the future. We had been established with them since 2018, bought a house, refinanced the house then sold it and paid it off. None of that mattered. The other issue is there were 8 to 9 people involved with our loan and NO COMMUNICATION between them. Some asking for paperwork that others had already received. Others asking for paperwork that didn't even exist and other items that were not part of our lives. If you are thinking about buying or refinancing run away from this company. There are plenty of other financial companies out there that can do better. Only reason we stayed with them was because we were established with them since 2018. This did not matter at all

Please run away! I've been with WF almost 5 years. Every year since 2020, I have received an annuity. In years past, I've had no problems! A little bit of the funds released and the rest pending. This year, they've decided to hold my funds till the 22nd‍. It's the 13th‍. According to the ATM receipt, part of the funds were going to be available today. I'm facing imminent eviction and no one cares! They won't even release enough for me to pay back rent which would be only $1200. I've fallen on hard times and counted on the funds. Please find another bank. I'm facing homelessness! It stinks. I have nowhere to go‍.

Beware. I agree to an 18 month, no interest loan with Wells Fargo. I could have easily paid it off, but I thought I'd take advantage of the 0% interest. Payments began at nearly $400 per month, which I paid, plus a little more. Each month I paid the amount that they requested plus a little more. My balance was $800, but I just saw it jump by $1800. Why? The amount they were asking for was below what was necessary to pay the loan off in 18 months, and I wasn't paying attention. They provided no notice that the 18 months were nearing an end, so, I'm 6 days over the 18 months, and have to pay all back interest, totaling $1,800.
BEWARE, Wells Fargo and likely other banks, give out these loans, hoping that you will think like I did or forget when your time period is up. If you forget, you will be PUNISHED.
I'll definitely be closing all Wells Fargo business and going to another bank. Yes, they probably have similar tactics, but it's the principal of the matter.