Customer service could use some work... i do not appreciate being told by someone that i didn't follow instructions when i did. Very condescending customer service rep... brody could use some customer service training :)
It's not worth my time to explain it all, but one of the main problems was the strange connection between Square and weebly and if you change the email address in weebly then you end up in a mess where you can't log into weebly but you can log into Square and from there get into weebly but not the other way around, and the password reset doesn't work. I also lost half an hour's work because I ticked a box which required an upgrade but I couldn't back out to where I was.
It almost tells you nothing about how it works, like how to change the destination of buttons, it limits you to where you can place pictures, there isnt even an undo button (had to rewrite an entire paragraph because of this) and sometimes it deletes text. Although if done right your website can look professinal.
I spent 5 years building out a nice site on Weebly. An app glitch happened and I contacted their tech support. I was told to uninstall and reinstall the app. When I did this, it immediately deleted every piece of data created with the app on my site, basically gutting the site. Luckily I saw this and did not save the update.
Further communication with both Weebly and Square tech support produced no useful result. My site is now frozen in time, because if I save what's in the site editor, I burn down my site. There is NO backup or archive of the current or previous versions of the site, and changes cannot be rolled back.
So their tech support recommends solutions that burn down your site and they take no responsibility, they have apps on the site that will delete any content created with them over time, there is NO mechanism for backup, archive or rollback, and finally they will make NO effort to assist a user other than providing scripted answers that don't provide a solution. Buyer Beware!
What you build and preview is never what shows life when published. The worst is the mobile version which the main reason I switched to Weebly. The menu is alway so tiny that you can't see it even when using their new themes. The life version is not even close to the preview.
They don't answer de emails, when they do, no one can solve the problems. They have a serious problem, when you upload a new blog post, it copy the photos from the new post and replace the old ones, so you loose the pictures from another posts.
Be VERY Careful with Weebly! Weebly has hosted my websites for more than 10 years. I had a Pro account for most if not all of those years. They downgraded my accounts to "free". They said they sent me emails about renewing but I never received one single email from them. I offered to provide a sworn affidavit to that effect. I have autopaid for all those years with no problem - all of a sudden a downgrade. They say they cannot reinstate me to the Pro account at my previous grandfathered rate, just the "current" rate. I believe they "can", they are just refusing to do so. So they "say" they sent an email, "say" that I never responded and then are "justified" in downgrading my accounts, but will be happy to restore them at the "current" rate. Hmmm... I wonder how many other people this "situation" has happened to.
Weebly discriminates between countries for "security reasons" (scams, etc.). Countries in Africa like Senegal for sure. They do not disclose the countries nor give you a solution. They say that their "firm response" is that it is like that. This involves that you cant access the site to edit from these countries, nor have any visitors. So, what is wrong: 1, multicultural teams working on the sites, are imposible. And 2nd they are contributing to limit access to a young and growing country such as Senegal were I work. It is not contributing the population to feed itself from content, information, knowledge, etc. It is a shame and we are extremely sorry we have been using Weebly for so long. With no answe from Weebly, we have to unfortunately change host platform, with the work that that involved. But our values are still important to us. Good luck!
Their website builder is not functioning properly anymore I've been with Weebly the last 2 years for some strange reason it functions incorrectly not happy at all I thought it's a great builder unfortunately now for some strange reason is not functioning properly
I love Weebly because, if I need to make a website for anything I can do it with Weebly. They have a veriety of templetes you can choose from and cool features like videos, photo galleries, maps, forums and contact forms. You can even have a blog with your website. It's easy to use HTML. All you have to do to make your site is drop and paste your information. I had made a site with Yola but find that Weebly is 10 times better and easier to work with.
I have two paid sites through Weebly but only one works now despite the fact that I paid for the extention on the other site the same way.
I am furious and very shocked thag no one is cknjbg back tk me.
I asked about copying and pasting from one web page to another. The tech support guy named 'Nick' did not know how and asked a supervisor. He gave an answer. I asked 'Where does it get stored?' He gave an unrelated answer. I asked a 2nd and 3rd time. He talked over me and would not answer my question. He didn't know. I said that he had been talking over me and began to ask my question a 4th time and he began talking over me again. I told him to 'shut up' and listen to my question. He interrupted and argued with me. I said 'FU' and hung up. Incompetent tech support. This has happened before.
Very dishonest company and people altough I had deactivated the recurrent mo subscription they kept
Charging me…lucky for me I had the paypal payment system thus I could just stop the automatic payment and get the refund thanks I had screenshots of the deactivation of services
Whatever you do, DO NOT get the "New Editor". The "Classic Editor" is far superior to the "New Editor". Functions on the "New Editor" are extremely limited. For example, if you want to have a photo gallery, there is no way to add a caption to a photo. So you upload a photo and there's no info for the person to read on that photo. There are other elements you can use to get around this, but these other elements don't have the lightbox feature. A lightbox feature is when you click on a photo and it opens up a box that shows an enlarged photo.
What is the point of showing people something without being able to describe it without using massive pieces of text that don't align with the photo itself?
The "New Editor" completely sucks.
Weebly has become an absolute joke. Forum after form, post after post, year after year, hundreds of weebly users are asking over and over again for the same basic features for their website and time after time Weebly just ignore them.
People have been asking for video backgrounds on mobile since 2016 and its now 2020 and weebly still haven't done it, and worse still there aren't even any simple work arounds.
Auto video play is another feature, as are customisable shopping buttons. There are many other features. The designer is also very glitchy with window just randomly popping up all over the place. The help forums are rubbish and the support is non existent. After 5 years we are leaving Weebly.
What worked well and was good enough a few years ago is awful now. Then when I left their hosting they have refused to refund my unused year+ as a claim that the phone call never happened.
I've been using Weebly for 7 years and I certainly regret it.
I have hundreds of pages to transfer to a different system so I just put up with Weebly, but for anyone starting out don't even think about it. Run any Weebly website through an SEO checker and then you'll see red everywhere, then there are hundreds of duplicate pages because of the way they create category URLs for the blog. Google hates these duplicates. Page loads are also slow in general because there is no image optimiser.
And the image picked up from a blog post when posting to social media is often something from the overall page template and not the one that you have attached to your post.
These little issues go on and on for years and are never resolved. Just check their forum for all the comments asking why things have not been fixed for years...
If you are working with other products such as landing page builders or email systems it is extremely rare to find integration with Weebly. That means you are often stuck with having to pay Zapier for example to integrate data flows.
It's a total mess, but try to get help from "Support" and you will eventually give up in frustration. Mostly they don't answer. When they do it's worse. So better not to become frustrated and just put up with what you have built until you can muster the energy to transfer to a different system.
If you think you will never need customer service from Weebly, that you are knowledgeable about building websites and don't need their help, think again. Mine changed from being built in English to suddenly being in Norwegian. I don't speak Norwegian, so I could not read the words to even begin to know how to fix it. I certainly didn't turn my site into Norwegian, so who did? Did Weebly get hacked? There is no way to contact anyone at customer service. Not by phone, not by email, not by that stupid droid that is supposed to replace person to person chat. DO NOT BUY INTO THE WEEBLY SCAM!
Here are a few things I hate (not dislike) about Weebly:
1. Slow loading time.
I just make a writing blog, nothing fancy, but it takes ages to get to the editor section.
2. Safari-unfriendly
Forget about loading. You will never get to editor mode using Safari.
3. The company changes features as they please.
4. Lack of support for features that should have existed a decade ago.
There's no option to post images side by side, as confirmed by a Weebly product manager. This is unbelievable. It's a nuisance even for someone with less than 10 photos per post. I can't imagine how those with a photography blog would manage.
I've only used Weebly for less than 1 week and it's an awful experience. I normally don't write reviews online and if I do, it's because I absolutely love or loathe it.
I can't believe that Weebly got so many positive reviews online. That only goes to show how unreliable online reviews are.
Weebly advertises itself as the easiest website platform to use, but is it really easy when you spend a whole day formatting a post and still unhappy with what you achieve?
There's a reason why Wordpress is still the leader in website building. It is certainly not easy to use, but it's more transparent and straightforward if you really put in the effort. With Weebly, not so much. You're asking for frustration.
After their Carbon update it's just bug after bug, problem after problem... The way it's going with support and tech fixing things, I calculate that my website, the one I worked on for months, will take 10 years to fix so it can be fully functional. Do yourself a big favour and use a platform like WordPress where there are not so many limitations and you can host your own website-- this is what the Pros do, for a very good reason.
I am finally through with Weebly. GOOD RIDDANCE! If it's just a blog or super simple website layout, you might be okay with Weebly, but other than that, SAVE YOUR SANITY and use something else for your web building! I will never use an editor like Weeby where I don't have 100% control of my site. Host your own site with Wordpress! Wordpress offers drag and drop templates too-- a lot of Weebly users don't realize that!
Answer: Weebly has a lot of pages, this to me doesn't seem like one of them. You might get this error if you go there. 404 Error - Page Not Found They have a blog that can answer that or lead to that answer.
Answer: You need a paid plan, then you can get live customer service. You still can only get that during business hours. Keep your notes in front of you, they are tricky. Remember what you say in the live chat box because the chat box will not reveal what you were previously saying. They'll try to confuse you using that and try to change your story or something. Then they'll say is that all and end the conversation. Your problem not being solved you'll have to contact them again.
Answer: Confirm this with weebly, don't go there first. Looks like a hack attempt on your account to me.
Answer: I have tried the same and contacting Weekly is futile. They could care less about their clients.
Answer: Weebly does allow facebook marketing on their site. You should take a look at their complete Terms of Service, the most important restriction on advertising is: (q) include more than three ad units per page, or any advertising that greatly reduces the usability of the site. So, you would need to be careful about how many banners you include. That being said, many of Weebly's templates work really well with affiliate sites. The ability to insert HTML and Javascript files gives you a lot of flexibility. I've created a couple of demo sites that show how you can use affiliate data feeds on a Weebly site. You can see them here: http://www.webbuildersguide.com/website-builders-reviews/weebly-review/
Weebly has a rating of 1.3 stars from 157 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Weebly most frequently mention customer service, live chat and credit card. Weebly ranks 148th among Website Builder sites.