WebsiteBoxReviews 723

DO NOT TRUST THIS COMPANY! Website box originally sold $99-lifetime websites. This has not been honored and Website Box is now requiring $99/yr or you must cancel your initial lifetime subscription. In addition, any money you previously spent on apps to work within the main software, have mostly been discontinued without a refund, explanation, or warning; resulting in a loss of the money paid for those apps. This company lies about everything and thus can't be trusted. Is anyone interested in filling a class action lawsuit? These guys deserve it. I would give this less than 1-star if I could.

I purchased the $99 lifetime subscription. I stopped using the site after one year because it was so difficult to use and poorly designed. I upgraded to IDX and it literally took them six months to set it up. Even after it was set up, I felt like I paid too much. It just wasn't useful, it was difficult to make changes, and it certainly wasn't bringing me any business. I stopped using it after a year or so and upgraded to a professionally designed site.

Why am I writing this review three years later? Because I just received an email announcing my "lifetime" subscription is no longer valid because it's an "unsustainable" business model. They are now charging $99 per year. Good thing I've already left.

I purchased a one time fee for 2 sites plus paid for added pages. Now I have nothing. No notice given until a text was sent to me 8-31-20 that they will be charging me starting 10-1-20. I understand it probably wasn't profitable they should have figured that out when they started years ago. I feel they should honor what was already paid for though, it's okay to change direction but not at the expense of those who already paid for a service. If they hadn't have killed my sites I would have considered one of the new options offered in hopes to improve my sites. I guess in the end the old saying is true "You get what you pay for" unless you paid Websitebox.

PLEASE for the love of all thing good, if you are considering building a website with websitebox... DON'T, just don't! My site has not been updated with current MLS info since 3/2/2020! I have reached out to "customer support" (what a joke) 9 times over the past 21 days. At first I got "we are working on it" but now I get no response at all. PLEASE, PLEASE spend your money elsewhere. TERRIBLE customer service and a non working website!

As a member of Carolina MLS, now called Canopy MLS in the Charlotte NC region, my website has not updated our MLS listings or even displays our new company listings in over 3 months months. Each time I call WebsiteBox(5 times now) they say they need to remap the website, but nothing ever happens. My real estate website is USELESS and WebsiteBox does nothing. Oh they promise to fix it each time I call, but it does not happen. Nothing has changed in months. Do not even think of going with WebsiteBox. I sure regret it.

The website very professional. Easy to use. Lot of help from chat to help you if you are lost. Thanks

Several years ago I set up a website box site for a client, and it was a very good site for the money. Since then, they have completely revamped the format, and they have dumbed it down to the point where the end user has very, VERY limited control of the look off the website. There are INCHES of white space, and you can't adjust the margins. You can't even adjust the size of the photos, video, etc. Links are constantly broken, when you reach out to support they have nothing to offer aside from "sorry, that's just the way it is." They have removed just about every single ounce of user control and functionality, which has pretty much rendered the product useless. You can't even do the basics like create a table with customizable boarders. It just sucks, and I'm so disappointed I wasted my money. Why they felt the need to dumb it down to this level is beyond me, but seriously do mot waste your time or money. Now I have to start all over with another provider who will trust me to set my own margins and vary the size of my photos.