Susan S.

PLEASE for the love of all thing good, if you are considering building a website with websitebox... DON'T, just don't! My site has not been updated with current MLS info since 3/2/2020! I have reached out to "customer support" (what a joke) 9 times over the past 21 days. At first I got "we are working on it" but now I get no response at all. PLEASE, PLEASE spend your money elsewhere. TERRIBLE customer service and a non working website!

I ordered a book through Barnes and Noble Marketplace on July 9th, on the 11th I received an email that said the order was processing. Still processing on the 24th so I emailed them, no response. Emailed again on the 27th... no response but it still said order processing. Got Barnes and Noble customer service involved and the seller (Ebooksweb) finally responded. Said they mailed it on the 11th (no tracking info), said it must have been lost and they would refund my money. Odd that it still shows my order is processing. I doubt that book was ever mailed and can only hope that I will get a refund. Wish I had checked reviews first but trusted since it was affiliated with Barnes and Noble. Save yourself some trouble and just stay away!