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WebsiteBox

websitebox.com
Arizona
1 review
0 helpful votes
Follow Joshua H.
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I can't express in words how frustrating this company has been to work with. I was told from the start that it would only be $99/yr After a time, things were changed and my account closed. I expressed my frustration and received a reply stating that in order to activate my account I had to pay three times what was agreed upon. There was no apology in the response. The one star reflects their lack of empathy and customer service. Their actions prove that they only care about a profit and are misleading in their sales tactics.

Date of experience: June 8, 2022
Florida
1 review
0 helpful votes
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We have been using WebsiteBox for years, their quality always going up with better service.
Tiffany Valverde built our sites, with 100% professional and dedication.
I recommend WebsiteBox to all my realtors friends and family.

Date of experience: November 8, 2021
Idaho
1 review
0 helpful votes
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Outstanding!
November 9, 2021

I am so grateful for highly skilled and very professional customer services at WebsiteBox. From the moment I contacted them about website, Tiffany was delight with answering all of my questions. After signing for the Plan, I was connected with Travis and he was very quick and responsive and created an awesome website for me in less than a week up and running. Mike followed up on IDX approval steps, making everything move quick and smooth. I could not be happier to have my website with WebsiteBox! They are great!

Date of experience: November 9, 2021
Florida
1 review
0 helpful votes
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A happy customer.
December 15, 2021

WebsiteBox did an excellent job creating our website for my real estate firm. I've been a real estate broker for over three decades and was a bit skeptical at first but was pleasantly surprised. Thanks, Tiffany and Travis. If you are looking to build a real estate website? I highly refer WebsiteBox.
Verona Paschal Real Estate, LLC

Date of experience: December 13, 2021
California
1 review
0 helpful votes
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Customer Support
December 15, 2021

It is the ABSOLUTE WORST! I have written several emails and they don't even care to respond. They are so full of you know what. The reviews you are reading from everyone else is spot on. It is horrible and despicable. You have to figure out your own problems.

When making modifications to your website, there are also lots of bugs you'll run into which are quite irritating. Example, when select a sentence and changing it to bold lettering, it will only select one word and make it bold. You have to select each word in order for the change to occur. Do you think you can deal with that?

Date of experience: December 15, 2021
Florida
1 review
0 helpful votes
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The Worst
May 4, 2023

My site has been working just fine up until February 2023. The Home value tool stopped working sometime in February or maybe even before February, and they still have no ETA on when it will be fixed. I keep getting the same response every time I contact them, "We're working on it". Now I have to go find another Home value tool to use in my ads. So frustrating!

Date of experience: May 4, 2023
South Carolina
1 review
0 helpful votes
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Professionalism
November 29, 2021

Jenny May is an excellent example of professionalism. She is kind and patient. She allowed me to make choices while showing her natural creativity. I look forward to upgrading my plan as long as she is available.

Date of experience: November 29, 2021
California
1 review
0 helpful votes
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Easy as can be!
November 6, 2021

I was referred to this site by a colleague and I was thrilled with the prices, service and modern templates! My account rep Tiffany Valverde was quick to respond to my requests and extremely helpful. She helped me customize a website perfect for my real estate needs. I would highly recommend this company to any realtor that needs a fresh modern look.
Sherry Walter
Beverly & Co.

Date of experience: November 5, 2021
Indiana
1 review
0 helpful votes
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Website is Down
February 20, 2023

Websitebox is down. I called the phone found on Facebook and is out of order. Seems that this company disappeared. My website is lost and all the link I have on my social media is not working. The company is not reachable at this time. Frustrated. My hosting company said that my website was transferred to Amazon but I didn't authorize the move. I am stuck with WEBSITEBOX because there is no way to contact them to see what is going on.

Date of experience: February 20, 2023
Idaho
1 review
0 helpful votes
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Worst Website Maker
January 26, 2022

WebsiteBox is the worst website maker I have ever used. I highly discourage you to not purchase this website designer. The editing is infuriating. You can barely make edits to text or pictures without deleting edits or just being unable to edit. Once you have made an edit it is irreversible.

Date of experience: January 26, 2022
Georgia
1 review
0 helpful votes
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Jenny-May
November 29, 2021

I am very pleased with my website and the hard work Jenny-May put into developing the website just for me. Jenny-May is reliable and makes herself available when I have questions about my website. I like the professional relationship we have with each other and Jenny-May listened to all my ideas and put them in fruition. My website is exactly the way I want it, it is very professional and cover all my needs. Not only that, I love the price point option that Website Box have. I had several appointment with other website and their prices were ridiculous! Especially for a new company on a tight budget. When I read what all Website had to offer at a fraction of the price, I could not believe it. I had to choose Website Box as my website developer and I am glad that Jenny-May is assigned to my account. Thank You Jenny-May for all your hard work! CEO Noble Southern Properties

Date of experience: November 28, 2021
Canada
1 review
0 helpful votes
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Thank you Jenny-May
November 30, 2021

When I contacted for help, Jenny May assured me that I was in good hands. Aside from the fact that she wasn't the account manager who had been assigned to me. I was able to get a lot of feedback. I wasn't able to find my listings and Jenny was able to find my listings using my agent ID.

Date of experience: November 29, 2021
California
1 review
0 helpful votes
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I just bought the pro plan on WebsiteBox and started to build my website but having technical questions I asked help to their support team. They were amazing and very clear explaining how to go from an app to the other. I needed only 15 min instead of the one hour planned. For the price and features you won't find anywhere better. Highly recommend.

Date of experience: October 7, 2019
Georgia
1 review
1 helpful vote
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Almost 2 years with Website Box. I am off the chart happy not only with the product and also with their customer service. I have built my own websites multiple times in the past. NEVER AGAIN! Don't wait, put these people on your team today! I have recommended Website Box to all our 95 agents.
Andy C.
Chapman Hall Professionals

Date of experience: January 21, 2015
Nevada
1 review
6 helpful votes
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Beware of this company!
December 27, 2018

Awful customer service! Nobody could help me with a simple task of adding my domain to my site. After days of talking with multiple people I decided to cancel and get my refund. It's been 7 days now that I've been trying to cancel this account and still nothing. Run from this company! They offer a lousy product for a cheap price with no support. What's the worst is they won't even let you cancel if you're not satisfied!

Date of experience: December 27, 2018
New Jersey
1 review
0 helpful votes
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Websitebox Rocks!
January 12, 2021

I looked at Websitebox about 5 years ago and at that time, I felt that it was way too basic to create a quality site. However, I recently took another look and was shocked to see how far they have come. If you haven't looked at it for a while, you really should look again. Today, Websitebox boasts everything you'll need for building an absolutely beautiful and highly functional real estate website. And they do this for a very competitive price! It is super easy to use, while being very robust in options and features. And though it is easy to use, they also have a fantastic customer service staff to help if you need it. During my website building phase, I was especially impressed with a customer support representative named Candy. She listened carefully, was knowledgeable about the product, articulated ideas clearly, and conveyed a sincere sense of caring and value to me as a customer. Great product, great prices, great people. What more could you want?

Date of experience: January 12, 2021
California
1 review
0 helpful votes
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I search all the web and in the end I made the choice on WebsiteBox. It was the best thing I did so far this year to get my website up and running. I was able to do it myself and looks better than some pro sites out there that charge $$$$. Give them a shot you won't regret it.

Date of experience: March 5, 2020
North Carolina
1 review
0 helpful votes
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What a bargain
July 26, 2017

Just signed up about a month ago and so far it has been a great experience. Website is working as promised and my first orientation went very well. I would recommend this company to any of my colleagues in real estate.

Date of experience: July 26, 2017
Arizona
1 review
0 helpful votes
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Sami, Thank you for your one on one attention organizing my website today. This is the unexpected extra that makes doing business with websitebox.com so great!
11:23 am
Jim Anderson
Arizona-Fine-Properties
Designated Broker

Date of experience: August 15, 2017
California
1 review
0 helpful votes
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Fabulous!
September 13, 2017

Not quite up and running but everyone is so nice and helpful. I've paid a lot more for other sites but this one has all you need. The add-ons they have will cover anything you want to do. Highly recommend.

Date of experience: September 13, 2017

Overview

WebsiteBox has a rating of 3.7 stars from 723 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with WebsiteBox most frequently mention customer service, real estate and mark sanchez. WebsiteBox ranks 150th among Website Builder sites.

service
100
value
99
shipping
31
returns
26
quality
86