Web.com

This website helps people to create, design and sell. We can make and buy web designs. They offer a variety of options to help you get online. Whether you build a website, work with our in-house design team, or start an online store, Web.com makes it easy. No matter your skill level, we have the tools to help you create the perfect website for your business. Whether you use our simple DIY builder or choose to make your site on WordPress, we have the tools you need to be successful online. If you are up for web designing, You don't need to be a design expert to create the perfect website. Our simple DIY website builder has everything you need to bring your vision to life

I have been a customer since 2006, my email and my website were on the old system and having issues that don't seem to get solved. Me email was to be migrated to the new system and has stopped working twice now without any notice. My web sire is still hosted on the old system but i cannot access it to make any changes and am told i need to make a new website on the new system. Yet i still pa y full price for something that doesn't work. I see my renewale date is approaching and i am thinking of looking elsewhere if things don't get better soon

I had the pleasure of working with Gene today and she helped me through some very very difficult problems I was having accessing web.com internet interfaces and without her expertise I never would have been able to figure out the issues I was having I can't say enough about how wonderful she was and she had the very best attitude I could ever ask for from a customer service rep.

I've had nothing but trouble with my website from not being able to update it without your intervention. And now I can't even find it on your site to update it (something happened with the conversion to web.com) and a security certificate is not updated, so my website is down

Very poor communication. I really hope my website is better than my old web.com site. So far it's the same old web.com

Web.com was always very courteous and helpful. They went above and beyond my expectations. I was very impressed how effortless the process was. They were there for me every step of the way! I would defiantly recommend them to anyone, and in fact I already have.

I believe I was unfairly not given a refund for services that were never used and with clear intention I requested a refund on time and within their "3 day policy". Very unfair to not receive a refund because of Web.com's mistake of not refunding the full amount originally. I didn't realize the

I have been on Web.com's old platform for 10+ years. I was migrating from their old platform to their new platform, which ended up being a nightmare. I purchased the new hosting and email package. My website continued to unsecure for 27 days. They changed their "tech support" to a customer services call center oversees. No one was able to resolve the issue, after hour and may calls. I finally transferred my domain & hosting, which took no time.

I need to update my website as I lost all control of my old website. It got to the point that I could not even sign in to do updates and make changes as needed. This started in April (they had a work ticket assigned to my issue for almost 3 months with no resolution... I have been with Web.com for the past 9 years. So it is now August and I still am unable to access my website myself. I decided to call to upgrade... after speaking to 3 people, I finally was connected to Ralph. He was very informative and helped me get to what I was looking for. Then I was transferred to Robin, who was very knowledgeable as well, to start the initial set up. I will wait to see how the new site is set up. I hope to have it run smoothly as it once did. Time will tell.

Could add a button or an easier way to go right to managing your site rather than how it's set now.
Drag and drop could be as it's called and you can drag a picture or text as tight as you want to each other besides having a grid table layout and you can't drag it to where you want on the page without html.

The website looks very impressive; Lincoln did an excellent job! There were many corrections that needed to be made and Monique was of immense help. She persevered to get everything done including the website to go live! And Dominique was also a significant help. Reyl was able to correct the LOGO. Thank you all so very much.

Absolute con artist.
I will let you all know now when web.com create YOUR website it is actually not your and you don't own it at all. There sales team forget to tell you that on the phone!

They will also sell you something and then start charging you loads of extras once they create your website which should be included in the cost of the website and once again don't warn you about these extra charges.

Avoid them.
Drainbusters

So, I have been associated with a small business for close to 20 years now. I have been working this business off-and-on. Well, today, I took a GIANT step forward. I called up the people at WEB.com and they offered me a price for web-design and hosting that I could NOT refuse. Team member after team member, they were so helpful and patient. They engaged me as a customer. They listened to what my business needs. They interjected in areas that could use improvement. I am SO PROUD for calling web.com today. I am confident that my business is in the right hands using web.com and their affiliated companies.