Elegant Themes has a consumer rating of 4.86 stars from 111 reviews indicating that most consumers are generally satisfied with their purchases. Elegant Themes also ranks 3rd among Website Design sites.
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Great support from elegantthemes who helped me to use a workaround until bug is fixed. Good enough for me, thumbs up!See positive reviews
I've recently tried to redesign my website using the Divi/Elegant Themes package supplied on my hosting server but oh do I wish I hadn't. The package looked great to begin with but very quickly it started to go glitchy and ended with me being locked out of the admin section for 2 days with my site now pointing to a bland WP test page. The 24/7 support team were next to useless taking hours to get back to me then simply giving links to articles that had nothing to do with my problem. Now they don't even reply. STAY AWAY FROM THIS PRODUCTSee critical reviews
super legit company and worth 10x the money. really!
Moderately easy. In my experience, 80% of the time it takes them a few hours to respond initially, then their responses are pretty quick. 20% of the time, they respond right away. I don't expect them to be constantly available every second of the day, though.
Amazing constant updating of their code and great support
Elegant Themes builds amazingly beautiful Premium WordPress Themes coupled with advanced functionality and awesome support.