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Elegant Themes

How would you rate Elegant Themes?
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Netherlands
1 review
0 helpful votes
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Had an issue with some design wishes, Kumar from Elegant themes offered me a solution right away. I am working with Elegant themes for many years now I am am very satisfied!

Date of experience: November 13, 2019
GB
1 review
0 helpful votes
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Excellent Support
December 10, 2019

Going above and beyond to provide support on features that aren't necessarily considered "supported" features. Provided me with custom CSS on one of my websites.

Date of experience: December 10, 2019
Texas
1 review
0 helpful votes
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The best theme company
December 5, 2019

I've been an ET customer for years, and they're extraordinarily dedicated to keeping their products state-of-the-art and easy to use. I'm consistently impressed with their progress and products.

Date of experience: December 5, 2019
Sweden
1 review
0 helpful votes
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Really good service! Helped a lot. I had a question about pricing and when it expired. Quick response and a lot of good information about the topic. Thanks Kumar!

Date of experience: December 14, 2019
Florida
1 review
0 helpful votes
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Website help
December 21, 2019

As always, Elegant Themes support has always been top-notch. I have never had an issue with their support. I will continue to use Elegant Themes as long as they are around.

Date of experience: December 19, 2019
Portugal
1 review
0 helpful votes
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During normal business hours, there's almost always someone there to answer your questions quickly and accurately. Makes working with divi a real pleasure.

Date of experience: December 3, 2019
Czechia
1 review
0 helpful votes
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I am using this template since 2016 and every year is this product better and better. Updates almost every month, reasonable price, tons of premade designs. I don't need anything else.

Tomas

Date of experience: December 30, 2019
Arizona
1 review
0 helpful votes
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Great Support
December 25, 2019

I am a little surprised at how much CSS and HTML I have had to use with this theme to customize some elements, but am even more surprised at how much great customer support I have been getting. Every issue I have had they have helped me with!

Date of experience: December 24, 2019
France
1 review
0 helpful votes
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Still on desk
December 17, 2019

For all my specific requests and technical problems, the ElegantTheme after-sales team has always been present and efficient to answer them and solve technical problems.

Date of experience: December 17, 2019
Spain
1 review
0 helpful votes
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The best site builder
November 20, 2019

I have been using Divi for just over a year now and it is very easy to use from the frontend as well as the backend. The support is second to none should you ever run in to a problem too

Date of experience: November 20, 2019
GB
1 review
0 helpful votes
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Great support!
September 5, 2019

I'm new to wordpress and divi and have found the support excellent my questions are answered promptly within a few minutes. I would highly recommend.

Date of experience: September 4, 2019
Poland
1 review
0 helpful votes
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I have been working with them for years and have never failed. All built pages work fine. Full technical support is completely free.

Date of experience: November 19, 2019
Mexico
1 review
0 helpful votes
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Great support
December 14, 2019

They response very quickly, and help me with all my issues. Good job elegant themes!
I am really happy with Divi's flexibility

Date of experience: December 12, 2019
California
1 review
0 helpful votes
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Always Great Help
September 19, 2019

I had a weird font issue and Goran patiently helped me through it. I always get the best support from Elegant Themes.

Date of experience: September 18, 2019
Austria
1 review
0 helpful votes
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We had some problems with wordpress issues (in the end not divi related), but they helped a lot. Super happy to be with ET and Divi (since 2016 now)

Date of experience: November 19, 2019
California
1 review
0 helpful votes
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I recently rebuilt my website using Elegant Themes' EXTRA theme and my new site LOOKS better for it! More importantly, however, I've been very impressed with the service I received from the Elegant Themes staffspecifically those manning the instant chat featurewhich I've been making great use of. For instance, yesterday Kumar helped me dial in my site with a number of helpful CSS code and scriptstelling me exactly where I needed to place each in order for them to work the way I needed them to. Thank you Kumarand the rest of the Elegant Themes support staff!

Rob

Date of experience: November 15, 2019
France
1 review
0 helpful votes
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Every time I need some support, I just have to chat with the team and they make their maximum to help me. Never been disappointed!

Date of experience: November 18, 2019
France
1 review
0 helpful votes
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If I ever have a problem with my sites, they're all solved by the Elegant Theme team, so professional! I recommand 200%

Date of experience: December 11, 2019
Michigan
1 review
0 helpful votes
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Hands down the best WP theme I've ever used. And support is simple to use :) Already integrated in the theme options.

Date of experience: October 1, 2019
Sweden
1 review
0 helpful votes
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Quick and useful help
December 16, 2019

Need to know about child theme and where to find them. Got instructions and a link instantly. Perfect. Thank you.

Date of experience: December 16, 2019

Overview

Elegant Themes has a rating of 4.3 stars from 129 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Elegant Themes most frequently mention support team, customer service and extra mile. Elegant Themes ranks 4th among Website Design sites.

service
24
value
23
shipping
7
returns
9
quality
23