Web.comReviews 4,020

They also go by Lead Stream. They charge you to create a website that is generic that you don't get to keep. They create a "new" phone number that they use to track leads. The problem is that when even your current clients look you up on-line, they use that number and then web.com calls it a lead. Also, tele-marketers call on that "new" number and they are considered leads. After less than 1 week, we asked for our money back. They told us we could have 2 out of the 3 months back. They were going to call us back in 48 hours. They never did. We had to call them back at almost the 1 month mark to find out where our money was and they said they reviewed all of the recorded tapes and they did nothing wrong and they had already spent all of the money and we would get no refund. Finally, they called back and said they did some more reviewing (after they were told we never had the complete setup call nor got a dashboard or anything) and that we would get a full refund. We went a full month without a single lead. They will tell you on the marketing call "how did we get this big without doing something right?" Well maybe, that have helped a lot of people, but you can take people's money and get big without helping them. Furthermore, after 1 month, we were not at the top of the list on Google, Bing, or Yahoo. The phone number ONLY changes to the "new" number on Google. They are affiliated with Google. All I am saying is BEWARE!

I have been with register.com for more than 10 years when Web.com bought the company it all went down hill... all they want to do is upsell you and they do not want to help you at all... they make mistakes and your site pays for it by being pulled off line... so much stress you should not have to think about your web site on a daily basis to monitor it to watch it to make sure the hosting service isn't screwing you again. I am looking for a hosting service now to transfer to... worst experience online in my life... terrible terrible service.

They promised they have experience in healthcare lead development and are so much better than other marketing companies. They promise to deliver viable prospects but after 3 months not a single paying customer. Lots of calls for other health care companies and callers seeking employment.

I knew I was taking a risk with all their promises but they failed. So after my 90 day agreement I called to confirm my account was canceled on the last day to make sure my agreement had ended. Low and behold they said I was a few hours late and they billed me for another month. I did not receive notice that they were going to bill me and they actually billed me on the day after I called. They refused to refund a penny, even though they never notified me that they were going to bill me for another month. Be sure to read the fine print in their contract and don't expect them to deliver on all the sales promises!

The smooth talking salesmen suck you in at one price, then you end up paying a different price - all for a website that looks like it belongs in 1994. I just switched to SetMySite and had them build me a new site. Night and day. Web.com is SNAKE OIL. Don't fall for it. Look at all the reviews on other sites throughout the web before you fork over the credit card.

Let me first preface this with the fact that I have never been a client and was merely called by the firm and shown a presentation. I was cold called for my law practice by Web.com. I spoke to Sally and spoke with the legal representative Martin. They introduced me to their platform and reviewed my financial numbers for my business. In speaking with them, their data representative went over my finances and the projected return on investment and told me that they could not get the returns to justify the service plan. This is because my business is extremely lean and runs on low expenses and small margins and is rather non-traditional by law firm standards. As a business owner, I was very appreciative of the fact that they were honest about this incompatibility. I cannot comment on their web services but based upon my experience, I have never seen an SEO generation company that was so honest.

Web.com was supposed to generate us new business and they projected us 8-15 new leads a month for their very hefty fee. We got two actual leads in the system, but that was it. We asked if we could receive a refund of something and they said NO WAY! They don't stand behind their sorry promises. Don't waste your time or money!