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Richard B.

Contributor Level

Total Points
82

1 Review by Richard

  • Web.com

7/5/18

They also go by Lead Stream. They charge you to create a website that is generic that you don't get to keep. They create a "new" phone number that they use to track leads. The problem is that when even your current clients look you up on-line, they use that number and then web.com calls it a lead. Also, tele-marketers call on that "new" number and they are considered leads. After less than 1 week, we asked for our money back. They told us we could have 2 out of the 3 months back. They were going to call us back in 48 hours. They never did. We had to call them back at almost the 1 month mark to find out where our money was and they said they reviewed all of the recorded tapes and they did nothing wrong and they had already spent all of the money and we would get no refund. Finally, they called back and said they did some more reviewing (after they were told we never had the complete setup call nor got a dashboard or anything) and that we would get a full refund. We went a full month without a single lead. They will tell you on the marketing call "how did we get this big without doing something right?" Well maybe, that have helped a lot of people, but you can take people's money and get big without helping them. Furthermore, after 1 month, we were not at the top of the list on Google, Bing, or Yahoo. The phone number ONLY changes to the "new" number on Google. They are affiliated with Google. All I am saying is BEWARE!

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Mike B. – Web.com Rep

Hey Richard - we're sorry you had a poor experience with our Lead Stream product, and we''d like to hear more about your experience. If you'd like to email me directly at mbenson@web.com I'd be happy to help!^MB

Richard Has Earned 2 Votes

Richard B.'s review of Web.com earned 2 Very Helpful votes

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