• Simple.biz

Simple.biz

Overview

Simple.biz has a rating of 4.85 stars from 1,336 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Simple.biz most frequently mention customer service, great job, and timely manner. Simple.biz ranks 1st among Website Design sites.

  • Quality
    40

Proactively asks for customer feedback

This company responds to reviews on average within 1 hour

Positive reviews (last 12 months): 98.7%
Positive
927
Neutral
0
Negative
12
See all photos

What reviewers want you to know

Positive highlights

  • Great communication and very professional customer service experience.
  • The timeliness of response and editing is SIGNIFICANTLY better than our previous project manager.

Critical highlights

No critical highlights yet

How would you rate Simple.biz?
Top Positive Review

“Totally Satisfied”

Lacey H.
2/23/24

Simple Biz is truly the web service provider of choice for Asbury United Methodist Church in Nokesville, Virginia. Although we are a small church in membership, we are able to have a web presence equal to the large churches without sacrificing our small church authenticity. We are always satisfied with the work provided by Simple Biz and our project manager, Ella. She listens to what I ask for, and produces immediate results. Try them and you'll be satisfied too!

Top Critical Review

“SCAM do not use”

Megan L.
3/23/24

First off they lie about their location. Take your money. Randomly up the cost with no notice, have a fake number with the area code attached to where you are from, and then block your number and don't respond to emails once you start asking questions. When I called from a different number they gave me the address to a middle school. Any good rating son this site are fake. Look up this business. We are now taking legal action to recoup the money they have stolen from us. They've lost us a ton of business

Reviews (1,336)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (77) project manager (18) response time (15)
Thumbnail of user laceyh102
1 review
1 helpful vote
February 23rd, 2024
Verified purchase
• Updated review

Simple Biz is truly the web service provider of choice for Asbury United Methodist Church in Nokesville, Virginia. Although we are a small church in membership, we are able to have a web presence equal to the large churches without sacrificing our small church authenticity. We are always satisfied with the work provided by Simple Biz and our project manager, Ella. She listens to what I ask for, and produces immediate results. Try them and you'll be satisfied too!

Quality
Mcgyver fixed my problem by listening and communicating effectively.
June 21st, 2023
Verified purchase
• Previous review

Mcgyver pays attention and can sense whether I am satisfied or not. He was able to fix my problem with a plan that he was able to implement. He also communicated with me in a language that I can understand.

Thumbnail of user ricm55
1 review
0 helpful votes
January 10th, 2024
Verified purchase

The website looks nice, we all like it! Scott really did a very nice job. I asked several friends of mine to find something wrong with it & none of them gave me any negative feedback. You guys are literally top-notch yourself!

Thumbnail of user johnp6308
1 review
0 helpful votes
March 10th, 2023
Verified purchase

You guys are the best! Very happy with the website Andrew showed me, going to update the verbiage and make some edits next!

Thumbnail of user nancym3997
1 review
0 helpful votes
March 1st, 2024
Verified purchase

Tony is very responsive to my emails and request for help in keeping our website updated. Appreciate all his help.

Thumbnail of user jims2275
1 review
0 helpful votes
May 3rd, 2023
Verified purchase

They did an outstanding job. I've shown our website to a staff member and she fell out of her chair. It looks so professional!

Thumbnail of user matthewc2214
1 review
0 helpful votes
February 29th, 2024
Verified purchase

They did everything what I asked for and plus some could not be more excited and happy to finally get my web page built. Thank you so much I would definitely recommend you guys.

Quality
Thumbnail of user robynr207
1 review
0 helpful votes
June 21st, 2023
Verified purchase

Being able to get personalized attention is great. I love that you call me when I need to discuss the website matters.

Thumbnail of user anthonyh1933
1 review
0 helpful votes
January 10th, 2024
Verified purchase

John and his team made a nice website, we love it. We also got excellent service from him.

Thumbnail of user davidl6622
1 review
0 helpful votes
March 8th, 2024
Verified purchase

Love the service we get. It's super easy to make changes and perform maintenance on our site. Our designated rep responds in a timely manner and helps us with all the needs we have

Quality
Thumbnail of user michaelg6049
1 review
0 helpful votes
June 28th, 2023
Verified purchase

Andrew is absolutely good help and Simple.biz team did a great job on the website. The beta has elements of great design!

Thumbnail of user victorv401
1 review
0 helpful votes
October 20th, 2023
Verified purchase

When I first saw the website, all I can say is "Wow." I liked everything about it! If I could give you more than 5 stars, I'd definitely do so.

Thumbnail of user robertr4814
1 review
1 helpful vote
June 8th, 2023
Verified purchase

Alex makes sure he calls us to remind us about updates and has fantastic work with our video.

Thumbnail of user randys1272
1 review
0 helpful votes
November 21st, 2023
Verified purchase

I've been thinking about calling you guys but thanks to Leo that he called me. He addressed my concern and I appreciate his help!

Thumbnail of user davidm10899
1 review
0 helpful votes
February 23rd, 2024
Verified purchase

Ella M went above and beyond to help get our new website up and running! She assured me that she will be helping along the way with new content and teaching some basic web adjustment.
Appreciate her professional and polite service.

Quality
Thumbnail of user arnea14
1 review
3 helpful votes
August 12th, 2022
Verified purchase

Andrew and his team are amazing at what they do. When I first had my website made there were only a few edits that had to be done before we went live. Since we went live we have changed up some things and Andrew always gets them done same day! Really amazing service! If you are thinking about getting a site done and you are reading this you need to stop thinking because everyone with simple.biz has exceeded my expectations and I have a beautiful website that's always up to date!

Thumbnail of user raymondo152
1 review
5 helpful votes
August 18th, 2022
Verified purchase

Sam fully understands any issues that I have and is very fast on correcting/changing issues. They have been creating an e-commerce website for about 4 weeks now and it's coming together very nicely. Their attention to detail is exceptional. We don't need to talk very often. Talked with Robert the first time and explained what I was looking for and gave them an example of how I wanted the website to look like and they ran with it. Projected to launch the site in less than 2 weeks now while others quoted me 4 months or more.

Thumbnail of user tomh2295
1 review
0 helpful votes
February 28th, 2024
Verified purchase

I hired John and his company to build me a new website. And they far exceeded my expectations. I highly recommend anyone who is interested in needing their services

Quality
Thumbnail of user davew1271
1 review
0 helpful votes
September 19th, 2023
Verified purchase

John and his team have done a pretty good job setting the site up. I like the color and how it was maintained. He communicates well and responds on time!

Thumbnail of user stephenb2600
1 review
0 helpful votes
June 21st, 2023
Verified purchase

Leo's been very persistent. Leo was able to give me a call right away when I need him.

Thumbnail of user sunrisetherapys
1 review
0 helpful votes
March 5th, 2024
Verified purchase

Tony B is very knowledgeable, creative, helpful and resolves our issues quickly. The team at Sunrise Therapy Services appreciates Tony B. Thank you!

Quality
Thumbnail of user mozaffarj1
1 review
1 helpful vote
July 5th, 2023
Verified purchase
• Updated review

We have been with them over the years, and Andrew have done job behinds our imagination...Thank You Sir

Awsome maintence desinger
March 31st, 2023
Verified purchase
• Previous review

Andrew has been designed and maintainig our website and every time we have asked for any changes been done on time...we are spechless for his awsome works...

Awesome Responder
August 15th, 2022
Verified purchase
• Previous review

Andrew beeh helping us on our website for the number of years we have been with them ASAP with proffesional manar all the times.
Thank You Andrew..

Thumbnail of user larrym1508
1 review
4 helpful votes
August 23rd, 2022
Verified purchase

Simple.biz makes it easy for me to put what I want in the website. Their response time is super! I can always rely on a call or email back from them. Very positive!

Thumbnail of user carlam695
1 review
0 helpful votes
July 5th, 2023
Verified purchase

I am satisfied with simple biz. Leo was able to give us the service results that we needed.

Thumbnail of user kerrys471
1 review
0 helpful votes
August 15th, 2023
Verified purchase

I am giving a 5-star because of John's customer service. He is prompt and explained things properly. The website looked really good!

Thumbnail of user jackp1093
1 review
0 helpful votes
February 17th, 2024
Verified purchase

We were in desperate need of a website and overall SEO presence. Tony and his team built our website fast and it came out awesome. I was surprised how detailed it was from a content, design and functionality realm. The price was affordable too. Highly recommend Tony and his team if your business is looking for a website or beginning stages of marketing.

Quality

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From the business

Company Representative

Thumbnail of user hansenh5
Bob H.
Typically responds within 1 hour

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4.9
1,336 reviews
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