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WeatherTechReviews 356

1.3

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WeatherTech Reviews Summary

WeatherTech has a rating of 1.3 stars from 356 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with WeatherTech most frequently mention customer service, floor liners and passenger side. WeatherTech ranks 2276th among Autos sites.

service
158
value
176
shipping
162
returns
117
quality
162
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Massachusetts
1 review
0 helpful votes
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Bought WeatherTech mats for my entire jeep Cherokee L, these things are garbage they can't take hot water for washing. They roll up. They are flimsy thin and once they get dirty, you could never get them clean again.

Date of experience: January 3, 2024
Maryland
1 review
2 helpful votes
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I purchased WeatherTech floor mats some years ago, and they were well built and very durable. In short, an excellent product. When I purchased a new 2023 Explorer, I decided to purchase their $138.00 liner for the cargo area. What a sad joke it is! My nephew purchased another brand at one-fifth the cost for his Explorer and not only was it a better fit, but it was much thicker, so it does not curl up like the thin WeatherTech does.
The only bright side is that given that it was likely made in some backwater jungle, they cannot have the "Made in America" label on it! WeatherTech does not post real customer reviews, (they would all be negative,) so I hope this one makes it out, so others do not make the same mistake I did.

Date of experience: December 27, 2023
Michigan
1 review
1 helpful vote
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Very hard to clean
December 16, 2023

The mats I purchased fit reasonably well but they were mor flimsy than I thought they should be given the price. My biggest complaint is that they are very hard to clean because of the texture of the mat. They seem to want to hang on to dirt and after only a couple of months appear stained. I would assume that a power washer might do a better job but that is very difficult to do in the winter when they need more frequent cleaning. Probably wouldn't buy them again.

Date of experience: December 16, 2023
Mississippi
1 review
0 helpful votes
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Cheap, cheap, cheap
December 12, 2023

Ordered one for my Toyota Sienna. Paid a premium price but what I received was of such poor quality that it is, frankly, an eyesore. I would have been better off buying a roll of plastic at home depot. Fooled me this time but, I will remember and never buy from them again.

Date of experience: December 12, 2023
Arizona
1 review
0 helpful votes
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Due to the recipients being out of town when the Weathertech Items could be delivered, I was choosing instead to purchase them gift cards. I was told that they had to UPS the cards at the expense of 8.00 per address...It looks like I'll have to order the Chinese Mats on Amazon for half the cost with free shipping. 16.00 for mailing two gift cards? Ridiculous...former Weathertech customer

Date of experience: December 10, 2023
North Carolina
1 review
2 helpful votes
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Disappointed
December 4, 2023

Purchased mats for Jeep Wrangler through dealership. Edges of mats rolled inward. Called WeatherTech warranty, unable to verify my order because of dealership purchase and I did not exist in WeatherTech system. Best advice given to me was to lay the mats face down in the sun, place a weight on top and hopefully the rolling with correct itself…. Tried that… did not work…threw mats in dumpster! Must of been a bad run? My WeatherTech mats in Tahoe and car are perfect. Dissatisfied with warranty support and dodging a replacement strategy.

Date of experience: December 4, 2023
Ohio
1 review
0 helpful votes
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Terrible customer service
November 30, 2023

I order full set of mats for my wife's cadillac srx and the rear and passenger side fit fine but the drivers side was off so far they would not fit the holes by a 1 inch whoch made it impossible to use.when i contacted customer service i was talked down to and was told not to keep bothering them
Buyer beware. I even sent photos and measurements to no avail

Date of experience: November 30, 2023
Florida
1 review
0 helpful votes
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Not worth the money they curl up on the edges I've taken them out tried to get them to lay back flat they continue to curl up

Date of experience: November 22, 2023
Colorado
2 reviews
6 helpful votes
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Lawsuit waiting to happen
November 18, 2023

The clasp that secures the all weather mats are IMPOSSIBLE to open.
States 'Press and release'.
You need the strength of an orangutan to open it.
Still not opened.
Guess the company caters strictly to men.

Date of experience: November 18, 2023
Illinois
1 review
0 helpful votes
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Dissatisfied
November 12, 2023

They are terrible, they curl way to much, really why do I have to do 100 characters to continue. I hate them

Date of experience: November 12, 2023
South Carolina
1 review
0 helpful votes
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Ford mud flaps for f150
November 11, 2023

Don't buy these. They look good but are useless. They don't protect the front or back sides of the vehicle. What a waste of time and money.

Date of experience: November 11, 2023
Florida
1 review
0 helpful votes
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Deflectors
November 5, 2023

Do not buy deflectors. The rear deflectors are impossible to install, you will damage your rubber seal and still have to end up paying to install them.

Date of experience: November 5, 2023
Tennessee
1 review
1 helpful vote
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Spent $200+ for seal cover for Cadillac ST5 - it might as well have been made in China selling for $20. Seen the TV ads? This one doesn't fit anything like what you saw on TV. Elastic bands at the top to hold it up are cheesy, the sides leave ~6" of seat exposed on each side. The only good thing I have to say about this overpriced POS is that its heavy duty material. This will be my last WT product purchase.

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Date of experience: November 3, 2023
Virginia
2 reviews
0 helpful votes
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If you don't want the product that has been sent, contact customer service. They will refund the money - your shipping. The 2023 Jeep Product was two inches short in the cargo bay and the passenger side was also a a little short. WeatherTech provided me an acceptable credit.

Date of experience: October 11, 2023
Rhode Island
1 review
2 helpful votes
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Not impressed
October 1, 2023

I've had my weather tech liners for about 3yrs and they are NOT worth the money. After 3 days of rain the carpet under them was wet, my car has no leaks so there should be no reason for wet carpet. They do not keep the carpet clean under the mat either as they claim. They do not fit as snug as they claim. After wanting some WeatherTech mats for years, and finally getting them from my car, I am very disappointed.

Date of experience: October 1, 2023
Montana
1 review
2 helpful votes
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Junk products
September 23, 2023

Bought roughly 800.00 worth of floor mats, rear seat protector and side window deflectors for a 2023 GMC Sierra 1500 Denali. The floor mats are ok but nothing to write home about. The rear seat protector is a joke. Fits like a 55 gallon drum liner. The side window deflectors are a joke too. The rears are kind of ok but the fronts fit into the weather strip and clicks when the window is raised. Window hits the top of the deflector. I have bought my first and last weathertech products. Not only do they charge freight on every item, to return you have to pay freight back ( stupid).

Date of experience: September 23, 2023
Illinois
3 reviews
6 helpful votes
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Don't get the BMW X3 cargo mat, it requires too much modification of the rubber mat that makes it no longer water holding. I tried to get help from customer service ok how to install them the only thing they would say was that the instructions say that I might have to modify them to fit? They did not answer my follow up email. The driver side cutout has a mat molded with the cutout. You have to remove the net and cut the mat to make it fit, I couldn't get the net to fit back in. In my opinion it's poorly designed and doesn't need this covered.

Date of experience: August 30, 2023
Ohio
2 reviews
4 helpful votes
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Your floor mats cost me $261 and what I wanted to return them they charge me shipping. It cost me a total of $95 to return using UPS. Needless to say, I lost $95 doing business with WeatherTech. That'll be the last time I ever deal with this company. Of course they don't tell you up front that you have to pay for shipping on returns. If they had I would have never done business with them. They were polite enough and I'm sure nice people, however I am totally dissatisfied with their return policy and it makes me sad that it cost me almost $100 just to try to buy their floor mat. They get an F in my book.

Date of experience: August 6, 2023
Michigan
1 review
3 helpful votes
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Bad product
August 4, 2023

After 5 years my mat split you would think you pay that much they would stand behind their product and replace won't get anymore of my money half $#*! company don't buy

Date of experience: August 4, 2023
Canada
1 review
2 helpful votes
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The floor mats fit perfectly when they arrived. However, with use, the driver floor mat has curled up like a dried leaf and moves all over the floor, interfering with the gas pedal. The mat has become a safety hazard so I had to scrap it and buy a replacement mat. Contacted Weather Tech but they were most unhelpful. Asked me to prove I bought it; they would not check their own records - I had bought the mats directly from Whether Tech,

Date of experience: August 1, 2023

From the business

WeatherTech products provide complete automotive interior carpet protection from mud, dirt, snow and more. Order FloorLiners, Cargo Liners, Side Window Deflectors and other accessories for your vehicle today.


weathertech.com
Founded in 1989
Bolingbrook, Illinois, United States
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