Great app. Easy to use booking was simple. Excellent value for a friendly and very reasonably priced service.
Great lot. Staff is always friendly. Generally polite service people and clean facilities. Will be returning.
Hi Catherine,
Exciting feedback! Looking forward to you returning soon!
-Way Team
Great location near center, easy in and out, good staff. (A little pricey, but that's because of an event that day.)
Hi Janneke,
Exciting feedback! We thank you for sharing your experience!
-Way Team
Reserved night before. Easy online process, competitive rates, smooth parking and delivery back. Great service!
Thank you for great feedback, we appreciate you sharing your experience with your parking!
-Way Team
An efficient Car Parking Service online with dates, times and directions offered. Good value for money.
Hi Jane,
Thank you for sharing your review. We are glad our services have met your expectations. We hope to continue seeing you book with Way in the future.
-Way.com Team
Great location! Close to theater district! Friendly staff! Car was returned in a speedy manner! Would definitely park here again!
Hi Sydney,
Thank you for your feedback, we appreciate you sharing your experience and hope you continue to use us in the future!
-Way Team
Love this app. Much easier than paying at a machine. Saves lots of time and searching for loose change!
Absolutely ideal for what we need at times. Great stuff. Best service ever. It was quick and easy to find cheap parking.
Hi Steven, Awesome to hear you had the best service with us! Thank you for providing feedback, and your experience with us!
-Way Team
Way is easy to use for customers. It promises ease of implementing various tasks with amazing customisable features.
Excellent as per usual. Should have waited for day of to book, cheaper! But all was done professionally
Hi Kait,
Thank you for great feedback, we appreciate you sharing your experience with your parking!
-Way Team
Smooth as clockwork but could use better discounts. Great staff, prompt, safe and courteous service.
Hi Alleah,
We appreciate your sharing your experience, and hope to see you again soon!
-Way Team
Ron was such an accommodating and hilarious driver. His personality made a normally mundane experience way better!
Convenient location! Parking staff very friendly. Awesome service and the attendant was extraordinary!
Hi Huw,
Exciting feedback! We are happy you found our partners to be very friendly. We thank you for sharing your experience!
-Way Team
Perfect Does exactly what it says on the tin. Quick and easy. Wish there were more car parks signed up to this.
Hi,
Thanks for sharing this review. We aim to provide an easy solution for our users to park without any hassle. Again thanks for sharing!
-Way.com Team
Great service! Getting in and out was easy. As advertised. Close to Port Authority. Security booth attendants were helpful!
Hi Michael,
Awesome to hear you had the best service with us! Thank you for providing feedback, and your experience with us!
-Way Team
Such an improvement comparing to the previous version. My tickets look so nice I can't stop staring at them!
Hi,
Thank you for sharing your kind words, We hope to continue seeing you use our platform for years to come!
-Way.com Team
As always, great customer experience and an ease to do business with. Everything just lines up when I choose Way Airport Parking. Thank you!
Another great app I've been using for years. Easy to use, parking available everywhere I go in NY. Really quick, no complaints.
Getting tickets to events n shows have never been easier. Extremely helpful Brilliant idea. Makes paying for parking so easy
Hi Nury,
We appreciate this great review regarding our event offerings. We aim to provide an easy route to know what events are around your area which can be used on our platform. We hope to see you again in the future!
-Way.com Team
Overview
The company has garnered mixed reviews regarding its reputation and customer service. On the positive side, customers appreciate the convenience of the app, particularly for managing parking time remotely and the overall user-friendly interface. However, numerous complaints highlight significant issues, such as overselling parking spaces, failure to provide promised shuttle services, and inadequate customer support during critical situations. Many customers express frustration over poor communication and a perceived lack of accountability from the company. This combination of convenience and customer dissatisfaction indicates a pressing need for improved service reliability and responsiveness to enhance overall customer experience.
This summary is generated by AI, based on text from customer reviews
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Andrew, thank you for sharing your experience and taking the time to use our platform to book parking. We appreciate you!