Walmart MoneyCard

1/6/22
They say a charge is "pending" even though the merchant even calls and says to release the funds... nope they just hold it for 3 weeks without even telling you. Bc of my credit situation I was desperate but people fall on hard times. Understandable but what makes me sick are the billionaires that profit off of hard working people just trying to scrap by. 600 dollars they are sitting on. Normally a authorizing charge u get back immediately. But 3 days tops. 3 weeks? Disturbing that this is even aloud to happen. If ya don't hear back from me I probably froze to death since that money was keeping a roof over my damn head. Meanwhile green dots revenue is 1.2 billion dollars. So $#*! Ing disgusted and angry

I have been dealing with green dot money card since September 4th. My brother was murdered and the person who did it transferred my brothers money from his account to their bank account. This company is interfering in the investigation. Need help ASAP

They have been holding peoples money hostage the past 3-5 days. I believe they are trying to keep the problem hush since the only thing it is saying on the website is long call times. Being blunt I also believe Walmart MoneyCard believes their customers are of a certain socio economic status and will not have the power to do anything about it. At this point it's criminal and everyone needs to contact your states Attorney General and make a complaint. That what they are there for. Don't let them get away with this.

I've been using this card for a few years. Lately it's gone down hill. I go to check my balance and it says not at this time try back later. Not happy with this card anymore..

There's money missing from my account and after contacting them via phone and chat at least 20 times I'm still left with no answers or money. The customer service agent argued with me and was very rude. I do not recommend

I would give zero stars. There customer service is worthless. All CSR's have heavy accents from another country very poor english spoken. My account was hacked and 1 of my 3 disputes was granted and they put the money back on my card that I could no longer use when I had instructed them to mail me a paper check and account got hacked soon after they made the deposit. My account was hacked for X amount of dollars and they are trying to say it was for a much smaller amount. I do not recommend Walmart money card to anyone at this point.

I have been trying to get in touch with customer service because of an unauthorized charge, and they are constantly telling me that someone will call me "right back". No one has and there is only one way to get to the company to file a dispute. I believe that they are the one who made the illegal purchase on my card.

This is a circle of stupid. I closed my account which for some dumb reason they closed my son's account. He now has no access to his funds what he gets from work. He is a minor child with a job. Not only is the website and app always broken, but they are holding his funds hostage for 3 weeks. Per Walmart Money Card's fault they closed his account. Now they want to make him submit documents to "verify" his account in order for him to get his money (that they are holding) in a check for. He has to wait 3 weeks after all that stupid riff raff is submitted. The agents are not good English speakers and their language barriers and accents make simple communication very difficult. None of these documents were needed to create the card/account. Now he has to get a real bank account and still wait on his actual money that was on the card. This is a circle of stupid! Walmart you seriously need to do better. I am pretty sure Sam Walton would be disappointed at what ridiculousness the company has turned into. Should have just stuck with stores and gas. Really holding someone's money after closing the wrong account is beyond bonkers.

Because of some unusual activity I was asked to submit pictures of front & back of driver's license on website. I tried several times, but kept getting messages that pictures were blurry, and to resubmit. After several attempts, Green dot closed my account permanently with no warning.

I would rate no stars if I could. My card has been compromised several times with no explanation. The first time; I did receive my money back after about one month, when they said it would take up to 10 business days plus 2, whatever that means. Now, I had a charge that I didn't make for $97 dollars to a place I've never heard of. I call them, they lock my account, the next day I receive a text saying there is fraudulent transactions on my account. I look, it's for $500! After my card was supposedly locked! There is an internal scam going on in this place, and they need to be sued! I will call them every day until I get my money back! They will be reported to the better business bureaus in every state. I will contact every lawyer I can to take this case. It's a total rip off! Customer service is even worse!

I've been battling green dot for 4 month now and still $200 is missing. 3 separate transactions were done that I didn't authorize. Green dot took a bill I pd online for $200 from a co I do business with and paid me back with my own money. Now my co wants to know why I haven't paid. This co is the original one where the $200 was missing after I paid it. Everytime I call they're rude & will hang up on me. They put me on hold so many times and hang up. Not only consumers affairs needs investigate but the attorney general. I've ever experienced as anything like this.

They are holding my money along with other people and not telling us why! People are going to lose Thor vehicles and houses over some bull crap that they don't want to even recognize. For 6 days now people haven't been able to access their money if I could I'd give them a negative 5 star review. They will be sued over this. I'd advise anyone with a working card to withdraw their money and find a different bank!

I had a debit card voided transaction, I called both places,my Walmart card said it would be back on my card by the 22 and nothing. I called back only to be transferred to another department asking for all this personal information, please go with a local bank seeing all these call centers are not in the United States, Walmart should be ashamed of themselves

They refuse to help push through a transaction so I can get a pre authorization charge off waiting now 3 days for $50 that has just disappeared and they are useless. I Called 3 times waited for longer 30 min then to get an answer and still didn't help like is this company is completely useless wish I could have a job tha paid me for doing absolutely nothing!

So I never received my stimulus check from a year ago and my letter states that it was directly sent to this bank but the bank knows nothing then I received a message saying I exceeded my limit this happened on Friday night almost 6 days ago and I am still not able to withdraw funds it never reset the limit so I called and after holding for 21 min the supervisor picks up and acts like he can't hear me then hangs up! I keep noticing a few dollars here and there not accounted for as well and again they know nothing. No local bank nothing it's like they are holding my funds not resetting the account so they can keep making money off of transactions terrible service